Cynthia Caudillo

El Paso, TX Travel Agent

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Cynthia Caudillo

El Paso, TX Travel Agent

Passports to Memories LLC

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35 Reviews

100% Recommended

6 Years of Experience

Additional Languages

English

Culinary, Food & Wine Travel Specialist

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One of my favorite things about traveling is tasting my way through a country. So much of the culinary profile of a place is influenced by its culture and its past. I love to try all of the special dishes of a new location, taste their local wine (or beer, brandy, whiskey, or whatever their specialty is), and even better-get my hands dirty by taking a cooking class with the locals. After returning home, I always enjoy re-living my travels by making the dishes I’ve learned in my own home kitchen.

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35 Reviews

Retirement celebration in the Baltic

Cynthia has been wonderful! She provided honest and helpful feedback, professional assistance from experience, and planned everything out to the tee. She is very reliable, knowledgeable, and trustworthy. We started out with a travel agent and wound up with a lifetime friend.

Chris D - Bel Air, Maryland - Traveled to Baltic Sea ~ At Sea ~ At Sea

5 of 6 people found this review helpful. Was this review helpful to you? YES | NO

Great 10- Day Egypt Tour

My wife and I wanted to visit Egypt our whole life, so when we decided to work with Cynthia, our wish list of things we wanted to see and do was about as long as the Nile. Cynthia's experience with Egyptian tour operators and personal knowledge from previous travels was very useful. Given our travel window and requests, I appreciate the honest feedback about what we could and couldn't see, which helped set expectations. We had a great experience working with Cynthia. She was organized, responsive, and very professional.

Tov Tim - Tel Aviv, Israel - Traveled to Egypt ~ Africa

3 of 3 people found this review helpful. Was this review helpful to you? YES | NO

Don’t leave home without Cynthia!

Could not be happier with Cynthia’s service and will definitely be using her again!

BusyMom - Park City Utah - Traveled to Israel ~ Middle East

3 of 3 people found this review helpful. Was this review helpful to you? YES | NO

As weather but still had good time

We did a back to back cruise with Carnival Cruise line. Carnival is our choice because we have cruises often with them and are at the diamond level. Cynthia was excellent to work with and helping us to choose the best location and balcony for us. Booking a back to back is sometimes difficult to get same cabin for both legs but she was able to take care of that with a great location. Our experience with Passports to Memories was excellent! We had many cruises booked and canceled during COVID so it had been a nightmare trying to get things sorted out. Cynthia took care of a back to back last October for us which was insane requiring lots of hours of work. Even though she didn’t book some of the original bookings, she was dillegent in taking care of it. She definitely earned our business on the last back to back and for the future. We are confident now and looking forward to working with her for many years to come. Always nice to find someone interested in customer service.

Wanderer - Bandera, Texas - Traveled to Nassau ~ Bahamas ~ Caribbean

4 of 5 people found this review helpful. Was this review helpful to you? YES | NO

Incrediable experience, exceeded my expectations!

Cynthia helped my family create one of the most memorable vacations of our lives. We knew we wanted to visit the Republic of Georgia, but little else other than a budget. Cynthia created an exclusive itinerary engaging the whole family, ranging from active hiking in the north Caucasus mountains, cultural tours of churches and iconography, and leisure at a wine-themed resort. She even arranged a private wine tasting at my wife's favorite vineyard. Cynthia exceeded my exceptions on this trip.

Solum Vagus - Arlington, VA - Traveled to Georgia ~ Russia & Northwest Asia

2 of 2 people found this review helpful. Was this review helpful to you? YES | NO

Senior Trip

Cynthia was wonderful to work with and took care of me and my family. She took care of details that I didn't even think about. Thank you for preparing us for our trip and making sure we had a great time.

MelO - Lubbock, TX - Traveled to Cancun ~ Quintana Roo ~ Mexico

2 of 2 people found this review helpful. Was this review helpful to you? YES | NO

Great Sales Meeting in Cancun!

Cynthia was amazing to work with! She coordinated and booked a sales meeting for my company. We had 35 sales consultants travel from across the country to Cancun! Cynthia handled the bookings, transfers from the airport and coordinated with the resort for all aspects of our trip. This was no small task with the group our size! I highly recommend working with Cynthia! She worked with my budget to give me several all inclusive resorts to choose from. She did a great job highlighting the pro's and cons of each venue. I couldn't be happier with the venue we chose. It was perfect for my team!

Dain - Houston, TX - Traveled to Cancun ~ Quintana Roo ~ Mexico

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

Great Trip and a Truly Magnificent Ship

We had a great experience working with Cynthia on this cruise. She recommended a spa balcony for us because we had never tried that and the price was almost identical with regards to other balconies. That turned out to be a great idea and added greater value to the cruise. We traveled with other couples as well and she linked our cruises together somehow so that when making reservations for restaurants etc it was easy to include whoever in our party wanted to go to that particular event. We were very happy with Cynthia and have already booked another. Our cruise was on the newest Carnival Ship the Jubilee. This was our 31st cruise with Carnival and that amount of experience with Carnival this was truly the most amazing ship we have ever been on. It was such a step above any of their other ships! It is a beautiful ship from front to back!

Leroy - Bandera, Texas - Traveled to Caribbean

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

Edinburgh Royal Military Tattoo (and London)

Any time there were kinks in our travel plans, Cynthia was right on top of things and got everything ironed out. This was while planning/making her family's relocation from overseas, so we were doubly impressed by her attentiveness.

Wendy M - San Antonio, TX - Traveled to Edinburgh ~ Scotland ~ Europe

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

Outstanding trip planned by Cynthia

It was great working with Cynthia, she was knowledgeable and responsive and easy to work with. She helped us decide what cities to visit, how long we should stay there and recommended what we should see while we were there. She booked all our accommodations, transportation including flights and trains and booked our tours. Everything was great. We will reach out to Cynthia on our next trip.

Cheryl from Texas - San Antonio, Texas - Traveled to Germany ~ Europe

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

We Couldn't of Asked for More...

Working with Cynthia was a blessing. She listened to all of our hopes, and made everyone of them happen. She was responsive and had wonderful ideas, many I would of never thought of. Our tours were the best we'd ever had, and enjoyed having one on one time with each of the guides. Traveling by train was a breeze thru Italy, Switzerland and France. I would do it all again. Thank you Cynthia! I look forward to my next adventure with you.

Mel - Comfort, TX - Traveled to Europe

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

First time cruisers

She is very helpful, answered all our questions, and took care of all the details so that we could focus on having a great time.

Regina - Dallas, Tx - Traveled to Honduras ~ Central America

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

Adventure and Relaxation in a beautiful place!

Cynthia was very responsive and offered excellent recommendations. She researched tours for us and went the extra mile to see if the tour guides would accommodate our large family. She helped us experience a wonderful local culture experience our family will never forget. Having all of our trip information and pertinent documents on the app was highly convenient. We thoroughly enjoyed our trip!

AM - Tel Aviv, Israel - Traveled to Paphos ~ Cyprus ~ Middle East

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

Disney Christmas Vacation

Cynthia was a tremendous amount of help in planning our Disney Christmas Vacation. She was always quick to respond to any and all of my many questions, concerns and to ease my anxiety about our family vacation for 7. She continually communicated over the 6 months of planning and made sure all basis were covered as there is so much to think about when planning a trip with a family of this size. I appreciated her personal recommendations as well as her professional advice. I would absolutely use her services again!!

ABDues Vacay - Midland, TX - Traveled to Orlando ~ Florida ~ USA

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

What an experience!

My husband has always wanted to see the northern lights (bucket list). We found just the trip. We worked with Cynthia Caudillo our travel agent. From the start the trip was first class. Every detail of our trip was planned and as result it went smoothly. Cynthia was incredibly helpful, respondent, and gave us exactly what we wanted. Each excursion was planned from slow and easy (reindeer sledding) to a day filled with fun filled activities (Night snowmobiling, ice fishing, 3 hr. Day snowmobiling, husky sledding, day spa, ice castle, Polarman visit, and Northern lights). We expressed to Cynthia that we didn’t want to be a number in a crowded group so she planned out detailed private activities and taxis for every excursion. Detailed to the last min., when we received a text letting us know our cab to the airport had arrived. Given Cynthias experience it allowed to enjoy our trip without added stress. Looking forward to working with Cynthia again!

Savor Wanderers - Orlando, Florida - Traveled to Finland ~ Europe

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

The best honeymoon trip ever!!

She was on top of everything and kept us in the loop about what was going on! She took good care of us! We are thankful!

bburch - Durant, Ok - Traveled to Jamaica ~ Caribbean

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

Amazing trip to Dubai, Worth Every Penny!

What an experience! Cynthia delivered an elevated, luxury family vacation at the Atlantis resort in Dubai that was accessible yet didn't break the bank. I was a bit apprehensive about staying at the Atlantis resort instead of one of the hotels off-site, but Cynthia provided us with bundled food and hospitality packages with access to the waterpark at an equitable cost. I'm so glad we stayed on site. It was hassle free with dinners and plenty to do for the family. My kiddo loved the kid-friendly arcade. We were impressed with the restaurant options and happy hours. Cynthia, thanks for recommending such a cool place.

Pond Hopper - Alexandria, VA - Traveled to Dubai ~ United Arab Emirates ~ Middle East

1 of 1 people found this review helpful. Was this review helpful to you? YES | NO

What an AMAzing experience! The best of the best!

So attentive and so professional! Cynthia thought of everything. Whether it was the main parts of the vacation or the little extra private tours, all was organized down to the last detail. Will happily book with her again!

Happee Traveler - San Antonio, TX - Traveled to Europe

2 of 3 people found this review helpful. Was this review helpful to you? YES | NO

Awesome to be traveling again!

Cynthia is great!! She worked tirelessly to get all the details worked out so we didn’t lose any of our onboard credits. She lives traveling herself and brings that passion to serving her customers! I would totally use her services for any of my travel needs and recommend her to all my friends and acquaintances!

Capt Kirk - Houston, Texas - Traveled to Caribbean Sea ~ At Sea ~ At Sea

3 of 5 people found this review helpful. Was this review helpful to you? YES | NO

Multi-Family Cruise

I have worked with Cynthia for several years. She always works tirelessly to secure the best rates, and she is quick to respond to questions and concerns. She booked suites for our multi family cruise and our airfares. She provided great information and details so we knew why to expect when we arrived in Europe. She was also willing to book excursions for us, but we were more about rest and relaxation this trip. I have already recommended Cynthia to many of my family and friends so they can also get the best prices and access to a personal travel agent.

Travelinfam - Ottawa, Canada - Traveled to Trans-Atlantic | Other