I don't normally write reviews, but in Jennifer's case she deserves a glowing one! I came to Jennifer with the impossible task of finding me a destination and an itinerary that would fit with my budget and vacation dates. In short order, she helped me narrow down countries + activities of interest, and ended up booking me a dream vacation to Peru. She listened, her follow-up was fantastic, and the end-to-end booking experience was completely painless. I'll be using her services again!
blr1407 - Peru ~ South America
Jennifer did an absolute wonderful job in planning our girls trip to italy. She responded to my calls and emails quickly. Asked questions about what we were wanting from the trip then planned and scheduled wonderful tours, transfers, and hotels. We had a trip of a lifetime and jennifer definitely made everything go smoothly without any issues.
shegelman - Italy ~ Europe
This was our family's first trip to Europe so we worked with Jennifer in hopes it would be hassle - free … and it was!!! Everything was planned out perfectly and when we had a few questions the team was very quick to respond to a text in real time. I have already recommended Jennifer to a few friends and am booking with her again.
JJKV - Italy ~ Europe
Jennifer made it so easy to book a last minute trip. She gave some great tips for Disney.
Jane - Disneyland ~ California ~ USA
We were reluctant at first to take on Europe with our children, but Jennifer put my concerns at ease and planned the best family vacation we have ever had. Jennifer listens and is patient throughout from the first draft itinerary until you arrive home. Being a mom herself, she knew exactly what we needed to make this trip amazing for all of us. From the family friendly hotels (with lots of space for a family which hard to find in Europe), tour guides that are patient with children to the days of leisure in between, the itinerary was customized to fit our family needs perfectly. I can't wait to plan another adventure with Jennifer again!
RW - France ~ Europe
Jennifer was fantastic. She had done this trip herself with her family and had great ideas for things to see and places to stay. She had a very good perspective of traveling with a family. Jennifer was very organized and kept us organized on our trip. She was always quick with communication and correspondence. We will use Jennifer again and have already recommended her to friends. Thanks, Jennifer!
J - Nova Scotia ~ Canada
Jennifer was incredibly helpful finding an all inclusive for my wife and I to hide away at for rest, recuperation, sun, and food!
JC1975_YYC - Playa Del Carmen ~ Quintana Roo ~ Mexico
Jennifer is amazing! We booked our first family trip with her and everything she recommended was more than perfect and more than we could've imagined. We've now booked our honeymoon through her and can't wait for the next trip! She was always quick to respond and EVERY question I had, and I had a lot. Thanks for everything Jennifer, you're truly amazing and for making our first family trip dreams come true!
Watts family - Orlando ~ Florida ~ USA
She's patient, kind, understanding, amazing! Booked our family trip to Mexico and all went smoothly! Thankful for her services!
LoWilliams812 - Playa Del Carmen ~ Quintana Roo ~ Mexico
Our family trip to France was perfectly planned by Jennifer. She saved us so much time by helping us with each part of our trip from transportation, hotels, tours and tips. She thought of every detail and included our familys preferences and travel styple.
The hotels she recommended were in perfect locations with great amenities and family space. Jennifer organized tour guides that were knowledgeable, kind and fun for the Louvre, Normandy and Mont Michel. She was responsive and attentive when our hot air balloon plans needed revising due to weather. We cannot wait to plan our next adventure.
SherryG - France | Europe
Our cruise was disembarking from Barcelona. After discussions with Jennifer we decided on a 4 day stay in Barcelona before disembarking on our cruise. Jennifer made recommendations for excursions and we picked what we thought we would like. The 4 days days in Barcelona were excellent; from the Hotel accommodations to the excursions everything went off without any upsets. The Cruise itself defies description. Simply put we were spoiled rotten. Basically it was like being on a Yacht with everyone at your beck and call. Great staff, insanely good food, and the personal touches made you feel like you were staying with family.
Our flights to and from Barcelona were well arranged and travel went off without a hitch.
Lots of moving parts for our travelling and they were all organized to perfection.
Big66Bob - Barcelona | Spain | Europe
Jennifer has helped us with many family trips over the years. My wife and I just returned from eight days in Paris that Jennifer put together for us, along with some tricky travel commitments for my wife and I prior to meeting up in Paris. The itinerary was perfect, as was the hotel recommendation. Looking forward to our next trip with Jennifer’s amazing advice and assistance.
JC_YYC - Paris | France | Europe
We had a fantastic experience with Jennifer, especially being completely clueless on Mexico, all-inclusive resorts and vacationing for the first time with little kids, Jennifer took all the stress out of planning, giving great advice to make the trip enjoyable and avoiding common scams/pitfalls and handling all the bookings with great agents/resorts and staff.
zahid - Tulum | Mexico | Mexico
We recently had the pleasure of working with Jennifer to plan a family trip to Mexico, and we couldn't be happier with the experience! Everything was expertly organized, ensuring an stress-free and enjoyable vacation for our entire group.
Jennifer arranged transportation from the airport to the hotel. We were traveling with a large group so Jennifer booked us with a concierge so they could book our meals and we could eat as a family each night.
We'll book with Jennifer on our next vacation.
Excell - Playa Del Carmen | Quintana Roo | Mexico
Jennifer was great throughout all stages of planning our trip. We decided on a family friendly resort that had many water slides for younger children. Our daughter loved the water slides and there were many other families with young children at the resort. She also organized private transportation for us and it was great! We are already working with Jennifer to plan our next vacation!
Torri - Playa Del Carmen | Quintana Roo | Mexico
Jennifer did an amazing job helping us plan a trip to Mexico with 2 other families. Everything was seamless, and she made the planning very easy. I would highly recommend booking with Jennifer.
Caroline - Mexico
Jennifer is always so helpful and responsive. We've had such a hard time making a long-planned vacation happen due to various personal circumstances, and she was unfailingly supportive through every change, right up to the departure day - don't think we could have managed it without her. We finally made it and had an amazing time - the resort was gorgeous, food was amazing, and we (2 adults and 4 kids) all had an incredible time. I really trust her recommendations, and she's always taken such good care of us.
Colleen - Puerto Vallarta | Jalisco | Mexico
Jennifer helped our family with planning our first trip to Disneyland. She is so knowledgeable and helpful on all things Disney, which I am very grateful for, as planning a Disney trip is a whole other experience! She provided great accommodations for us to choose from. She communicates in a timely manner and answered all my questions. Thank you for your help in arranging this dream-come-true vacation!
ldcarter - Disneyland ~ California ~ USA
Jennifer was great at providing options and sharing feedback from other families that had been to the resorts we were considering. She was responsive and timely in quickly getting us a trip booked. She suggested that we upgrade to the Star Class and it made it so easy to book supper reservations, with many other perks too!
spantazop - Cancun ~ Quintana Roo ~ Mexico
We can’t thank Jennifer enough for planning a fantastic trip for our family in Peru! Our days were filled with the right balance of tours and time to explore on our own and even a little down time! All of our accommodations were amazing , food was spectacular and all of our drivers and tour guides were very knowledgeable.<br/>I will definitely work with Jennifer again to plan our next family adventure!
Gilborn Family - Lima ~ Peru ~ South America
Jennifer was amazing and took care of every detail for our trip to France & Spain. We could not have asked for more. She chose the perfect locations for all of our accommodations - we walked everywhere and saw everything. I cannot say enough positive things about the experience. All accommodations, fantastic. All transfers were seamless. The Interary she provided was super helpful to keep us on track. We dined at a good number of the recommended restaurants and were more than impressed with all of them. Susan was easy to reach through WhatsApp when we had questions. Trip of a lifetime! We will be reaching out to Jennifer as soon as we start to plan our next big adventure.
Jodie - Europe
Jennifer planned a truly spectacular family trip to Costa Rica. We enjoyed every minute of it. We had tons of rain every day (often evening/night) but it did not spoil any of our plans. <br/> Every transportation service was on time, friendly and safe. <br/>All of our excursions were well organized, fun and everything we could have ever wanted. We really liked Harvin from Ecoterra Costa Rica during our 4 in 1 with Ecotermales Hot Springs. It was obvious to everyone that he loves his job and his country. <br/>We had such a variety of excursions and really enjoyed our local cooking class and night tour with homestead dinner. <br/>nformative and a great way to start our trip.<br/><br/>The Arenal Manoa and Parador hotels were so beautiful and really made us feel like we were on vacation. Thank you for thinking of everything during the planning of our trip and making it truly memorable. <br/>We cannot wait to plan our next trip with you.
Sherry G - Costa Rica ~ Central America
We've used Jennifer's travel planning expertice in the past and she always hits it out of the park. She is extremely knowledgeable about travel to a variety of destinations and has cultivated relationships with agents in many countries. She provides a detailed summary of the itinerary ahead of departure and responds promptly to any inquiries. Will definitely be a repeat client.
Eloise - Ireland ~ Europe
Jennifer is so thoughtful, helpful, organized, and easy to work with. Her itinerary made life simple, yet we saw all the highlights with great transportation and guides available. Tips for good restaurants as well as cultural etiquette were so helpful. We had busy days but also lots of time to do our own exploration as well. Jennifer's enthusiasm is contagious and she made us really excited for our trip. I would highly recommend Jennifer for any future trip! Thank you so much, Jennifer!
JP - Paris ~ France ~ Europe
This was our/my first experience working with, and booking with, a travel agent. And I am so glad that we did!!! We booked last minute (less than a month before we left), so booking with Jennifer made it simple, streamlined and enjoyable. I appreciated Jennifer’s quick responses to our questions and her advice. I liked how she asked us what we valued and wanted for our dream and then she gave us four awesome options to choose from. I appreciated how she kindly kept our financial wants in mind as well. It set us at ease to have her walk us through the details of a minute trip, especially since we booked something new and different than we typically travel.
Tanis N - Mexico
Jennifer was excellent with answering questions, providing options to fit our budget. Very timely with responses
Judith - Cancun ~ Quintana Roo ~ Mexico
she was so gracious to answer all my questions.
kat - Mexico ~ Mexico
Jennifer is extremely organized, planful and thoughtful and covers everything down to the last detail.
Family of 5! - Vietnam ~ East and Southeast Asia
I found Jennifer Trofimuk easy to work with via emails and everything on the trip went off without a hitch. I was very happy with the service.
Nicki - Australia & New Zealand
Jennifer was super helpful and very knowledgeable in regards to all the options available to us for our trip. She was quick to reply to emails and even sent us reminder emails as a courtesy!
Shauna - Mexico
Jennifer was extremely helpful in helping our family plan our vacation. We were a large group (8 adults 2 toddlers) coming from 3 different locations, with varying requirements and she met them all! Her knowledge and recommendations on resort features for our young kids was critical in us choosing our location, and we wouldn’t have been able to have such an amazing experience without her help. <br/><br/>HIGHLY recommend using her services if you are looking to book a family vacation and are unsure where/how to start.
Cdwyer - Cancun ~ Quintana Roo ~ Mexico
Jennifer gave us lots of great options in the decision-making process, trying to fit all our needs as a large group. Great communication, made the process easy!
Colleen - Jamaica ~ Caribbean
Jennifer has been very helpful in planning a few trips for us. She is knowledgable, responds quickly, and has great ideas and info. We were looking for a quick couple's get-away and this was a perfect place for us.
JP - Sedona ~ Arizona ~ USA
Jennifer was awesome to deal with and really helped ensure our trip was seamless and stress free! Her expertise with our itinerary and scheduling of transportation and lodging, made a world of difference! Highly recommend!
Deb - Italy ~ Europe
Working with Jennifer was fantastic. Our trip was well planned from start to finish. Hotels were centrally located providing easy access to all of our planned events and main attractions. Having a driver pick up and drop off at each airport and train station reduced the stress of finding our way around each new city. The itinerary package provided all of the details needed for each day as well as useful tips and recommendations.<br/>Overall a seamless experience <br/><br/>
Lisa - Amsterdam ~ Netherlands ~ Europe
Jennifer helped me to find the perfect, once in a lifetime trip, with my granddaughter.<br/>She found me a wonderful, small group tour with a Canadian company and it was wonderful! <br/>Our accommodation was outstanding and our last night in an elegant castle was the ideal ending to our 10 day tour of the Emerald Isle.<br/>Jennifer was always quick to respond whenever I had questions or wanted her input. <br/>In two years when my grandson and I celebrate his graduation with a trip, I will be asking Jennifer to arrange our special time together.<br/>Thank you Jennifer.<br/><br/>
Jean - Ireland ~ Europe
Jennifer was so easy to work with and knew intuitively some great ideas for our family!
V and S - France ~ Europe
Jennifer organized the best trip ever. Everything was organized and went off without a hitch. Excellent hotels, tour guides and transportation!
Allan - London ~ England ~ Europe
Jennifer was amazing, and she recommended us a few options before we finally chose Hyatt Ziva in Cancun. Not only she booked the entire trip for us, but she also followed up days before our trip and after our trip. I highly highly recommend and will recommend Jennifer to book your holidays! She went over and beyond and was an exceptional travel agent!
Leena - Cancun ~ Quintana Roo ~ Mexico
Jennifer is so helpful, quick to respond and is willing to work as long as it takes to find what is right for you. She also stays on top of changes that may affect you while you are away and is available immediately, at any time, should you have and issue. Working with her is such a pleasure and gives us a level of comfort that we've never had before while travelling. We will never book a trip again without her help.
NikiT - Dominican Republic ~ Caribbean
Jennifer was so helpful in supporting our spring vacation trip to Mexico! She helped us find an amazing resort, took care of all the booking, and helped us navigate all the Covid-19 restrictions. It was such a relief to have her support.
Chantel - Mexico
Jennifer was able to answer all our The resort that Jennifer helped us find was amazing and the process was seamless - definitely won't be booking for myself from this point forward!
Hilary - Cabo San Lucas ~ Baja California Sur ~ Mexico
Jennifer was an absolute pleasure to work with in planning our Spring break family vacation. She was very thorough and provided several options to choose from that fit our budget. I loved that she was always quick to respond and answer our questions. I highly recommend using Jennifer to book your next vacation!
terriflygirl - Cabo San Lucas ~ Baja California Sur ~ Mexico
Jennifer is a real pleasure to work with when planning a family holiday. She has excellent knowledge as to accommodations and activities suitable for children. We highly recommend her to others who are planning a trip with their children to Europe. We had a wonderful vacation to Europe for close to 4 weeks and Jennifer's assistance was absolutely invaluable!
Canadian Traveller - France ~ Europe
I reached out to Jennifer Trofimuk at Planes, Trains & Kids Travel in 2019 to help with planning for my mom to live out a 45-year-long dream of touring select cities in Europe (Paris, Amsterdam, Florence and Rome) and going on a Royal Caribbean cruise embarking from Rome. This was my first time using a travel agent and the experience was so much more than I ever expected. Jennifer pinpointed the activities we wanted to experience and created an amazing itinerary for us. Covid-19 happened and we had to delay the trip three times. Throughout the process, she has been encouraging, helpful, professional, responsive and all-around incredible. We finally were able to travel in May 2022. Our very long itinerary was perfect and tailored for our budget and preferences. A truly memorable experience. Highly recommend Planes, Trains & Kids Travel. Can't wait to plan the next trip with Jennifer!
Nicole - Europe
Jennifer went above and beyond to get our tripped booked on short notice and make sure we had everything we needed to make the trip go smoothly.
Joanne - Disneyland ~ California ~ USA
Jennifer was an excellent resource as we planned our Disneyworld trip. Her knowledge of the resort and hotels, helped us find the right place for our family of 5. We had never been to Disney and she provided us tips on how to navigate around and plan the days as efficiently as possible. It was very much appreciated!
Brandy - Disneyland ~ California ~ USA
Jennifer very capably helped our family plan a wonderful trip to Disneyland. Accommodations, transfers and helpful tips to navigate the Disney park all worked very smoothly.
Shirley Bergstrom - Disneyland ~ California ~ USA
We had a wonderful experience working with Jennifer! She is knowledgeable, friendly, and always responded quickly. I was overwhelmed trying to find a trip for my family of 4 (2 small kids) plus my mother in law. I reached out to Jennifer and she sent us on an incredible holiday and that perfectly suited our needs!
The Ortons - Puerto Vallarta ~ Jalisco ~ Mexico
Very easy and pleasant to work with. We were overwhelmed doing our own research and Jennifer helped simplify the process. The vacation was great and everyone had an amazing time. We would highly recommend using Jennifer for any future travel plans.
Jovia - Punta Cana ~ Dominican Republic ~ Caribbean
We decided last minute that we wanted a getaway for a special birthday milestone. We had found it overwhelming ourselves scrolling through websites trying to find a good vacation package that suited our needs, and had given up. Then I ran into a friend who passed on Jennifer's name. We have never used a travel agent before. I contacted Jennifer and gave her our budget, and she delivered!! She gave us some options that fit within our time frame and budget, and we booked! Three weeks from contacting Jennifer we were on the plane! The resort was beautiful, food was excellent and we would go back! We appreciated all of Jennifer's pre-trip tips and reminders as it has been a while since we have travelled, and booking through Jennifer helped to reduce stress. We would reach out to Jennifer again for help with our next vacation.
Simpsons - Mexico ~ Mexico
Once again, Jennifer has set us up for a fantastic vacation - this time to France. I provide her with the destination and timeline and she arranges all the details. She is responsive, professional, and very knowledgeable. Highly recommend.
MrsSmith - France ~ Europe
After not traveling for two years due to Covid, Jennifer was super helpful. We were looking to do a last minute trip and she got back to us with resort recommendations, flight info and all Covid related requirements quickly and clearly. We LOVED the resort and had an amazing family vacation. All Jennifer’s bell made travelling during Covid easier and gave us peace of mind.
Herbst Family - Playa Mujeres ~ Quintana Roo ~ Mexico
Jennifer was/is outstanding!! She organized a very thorough and top of the line trip for us. Everything on our Itinerary flowed perfectly which could have been challenging considering all of the planes, trains and taxis that she had to coordinate. She made sure we made the most of our time in both Italy and Portugal and organized a perfect mix of tours and relaxation. <br/>Jennifer met with me twice and talked on the phone and emailed as many times as I needed her to feel comfortable with everything. She never hesitated to answer any and all of my questions.<br/>I have already recommended Jennifer to many of my friends and I will definitely use her again!<br/>
Runnergirl Jen - Italy ~ Europe
excellent service. Excellent choice of hotel!
calgary mom - Maui Island ~ Hawaii ~ USA
Jennifer was very easy to work with. She made some great recommendations for resorts in Mexico and was able to help us narrow down our choices to the perfect resort for our family! She was very prompt and helpful in answering some travel questions we had about our resort and everything went according to plan. I would definitely recommend Jennifer as a travel agent and consider her for future trip planning for our family.
Jella412 - Mexico
Jennifer helped us plan a family trip to Costa Rica. She was extremely competent and communicative. She planned wonderful adventures that were age appropriate and safe. I should also mention that she helped us plan this trip a few times as it was cancelled during Covid! Just amazing!
Karen S - Costa Rica ~ Central America
This is the second time Jennifer has helped us find a terrific family vacation! She is quick to respond and help you find a vacation that fits your needs! We have been very happy with both trips she has helped us plan. Working with Jennifer makes everything so much easier. We will continue to plan future family vacations with Jennifer and will continue to recommend her to our friends and family.
M.E. - Puerto Vallarta ~ Jalisco ~ Mexico
Jenn was an absolute joy to work with. She provided us with timely feedback and great recommendations of resorts to consider for our family trip.
Natalie - Punta Cana ~ Dominican Republic ~ Caribbean
We could find no fault in the big trip Jennifer put together for us. We travelled to 4 countries and all the travel arrangements were perfectly timed. The hotel selection and the activities planned were just perfect. We would recommend her in a heartbeat.
Louella and George - Europe
It was impossible to find any fault in the big trip that Jennifer put together for us. We visited 4 countries and the timing on all the travel was perfect. The selection of hotels and activities was exactly what we wanted, We could not of been more happy with how the trip turned out. We would highly recommend her .
Louella and George - Europe
We used Jennifer to plan a family vacation to Mexico because I was overwhelmed with the amount of resorts and reviews and was not sure how to make a decision. I normally don't use travel agents and do all of my bookings online, but I am so happy I used her because she helped us make a decision that ended up being perfect for our family. She understood what traveling with young kids means and used that in helping us make our decision. She is also prompt in replying, professional and very friendly and easy to talk to.
Nastashia -
Jen was great, so quick to respond to our travel queries and very easy to deal with!
Vicki - Punta Mita ~ Jalisco ~ Mexico
Jennifer has helped our family plan many trips and she makes it so easy! Especially with the climate of travelling these days…she kept me up to date and took a lot of the stress out of travelling and keeping up with the changing information. Couldn’t recommend her enough!
Maui vacation - Maui Island ~ Hawaii ~ USA
Jennifer is an excellent, very professional travel agent. Her suggestions were always well researched and helpful. I will certainly ask Jennifer to help me plan my next trip.
Marty - Mexico D.F. ~ Mexico
Our second trip booked with Jennifer and we were so happy to have her help along the way. She gave us all the details we needed and checked in on us prior to our flight, during our trip, and upon our return. <br/>She assisted us with our child's several food allergy and ensured we had the information we needed to help keep her safe on the flight and at the resort.<br/>We'll definitely use her services again for future travel.
Nichole - Mexico
Jen was excellent to work with. She gave us 5 different options for our trip after asking extensive questions to find out what our needs were. She was very quick to respond to any queries we had and even booked our trip late Friday evening after we made the decision over supper. The destination resort was excellent, and I would absolutely use her services for planning and booking another vacation.
RM - Cancun ~ Quintana Roo ~ Mexico
Jennifer has been nothing short of phenomenal. She is professional, prompt, knowledgeable, honest, helpful, accommodating, and the list goes on. She has guided us in making the best travel decisions for our family of six and will be our go to agent for our family. She makes herself available to us all through our trip and even gives us the ins and outs of getting the extra service at whichever resort we are at along with getting our boys signed up for their own special perks.. I highly recommend her!!
JillLB - Mexico
Jennifer was amazing! She helped us find a great all-inclusive resort for our family. We have a special needs daughter and Jennifer accommodated our every need. I would highly recommend her services. <br/>
Tina - Los Cabos ~ Baja California Sur ~ Mexico
Jennifer is awesome! She was extremely efficient and competent at getting us a great deal on our vacation.
Disney world - Orlando ~ Florida ~ USA
Jennifer was super helpful and very professional. She took the time to research for us some of the requirements we needed at our destination. She also emailed me and advised me of the new updates to the Canada Customs and Border Patrol requirements that changed while we were away. We knew exactly what to expect upon arrival back to Canada.
Kim Solomon Skrypnychuk - Dominican Republic ~ Caribbean
Jennifer was very easy to deal with. She always answered emails quickly, was very patient with our large group and our changing preferences, and followed up on date related milestones. We booked a Disney Cruise with pre/post cruise accommodations for a group of 15
Darren H - Orlando ~ Florida ~ USA
When contemplating a recent trip to Mexico and feeling overwhelmed with choices, we reached out to Jennifer. Jennifer provided us with a wide variety of options based on the criteria we had provided to her. She was prompt and attentive in answering our questions and touched base with us serveral times prior to the trip to make sure we had everything we needed.
Amanda W. - Mexico
This is our second time using Jennifer to book our vacation and as usual, Jennifer exceeded our expectations. She is always extremely quick to answer any questions you may have, as well as provide some insider knowledge for stuff to do. I would recommend her to anyone.
Brad - Mexico
I wish we had discovered Jennifer years ago! Every time we start to even consider booking a family vacation the choices, travel arrangements, transportation, etc. quickly become too overwhelming and we give up! We reached out to Jennifer after several glowing recommendations and she was very prompt with her response, asking us question we had never even considered (e.g., which would be more important to you...pools or beach?). She took our budget and all of our wants and needs into consideration and promptly sent us a terrific list of vacation options and details on each resort, listed in a way that was succinct and relevant to our situation. We made our choice within minutes and she handled the rest! We thoroughly enjoyed our vacation and will be booking with Jennifer for all future trips! Thank you so much Jennifer.
M.A.E. - Puerto Vallarta ~ Jalisco ~ Mexico
Jennifer organized a wonderful trip for our family. She outlined several options and, based on our needs, selected a great option for us. The whole package of flights, location and hotel was excellent. She is very well organized and sent us timely reminders of payments due and explicit directions for procedures to reach our destination. Her recommendations resulted in a great vacation for all members of our family, grandparents, daughter and grandson. We highly recommend Jennifer to those who want a wonderful vacation without any worries.
Pat - Cancun ~ Quintana Roo ~ Mexico
Jennifer was amazing to work with. She was very prompt, stayed within the budget we were hoping for and we loved our resort. Our trip went off seamlessly. We will use Jennifer again and we recommend her to others.
Krista - Puerto Vallarta ~ Jalisco ~ Mexico
Jennifer helped us plan a family vacation to Disneyland over New Year's 2019. Along for the ride were my wife, myself, our 2 kids (6 and 10) and Grandma & Grandpa. Jennifer took care of all the details from airport transfers to shuttles to Disney package. Her recommendations were very good as she found us a suite close by that held all 6 of us with a kitchen and sitting room too. Jennifer also provided very valuable tips and advice on how / when to get the most out of our Disney time. Without this advice, it would have taken us a couple days to sort it all out - instead we hit the ground running the first morning. I would highly recommend using Jennifer / Planes, Trains & Kids to plan your next family vacation. The experience and attention to detail provided made for a wonderful holiday for our family.
Dallas - Disneyland ~ California ~ USA
This was our first time working with Jennifer and we were so impressed! We didn’t leave her much time to help us organize our family getaway and she rose to the occasion. Helping us to narrow down the options, providing feedback, answering all my questions, and even working on her Saturday morning to ensure we could get away. She checked in with us while we were away to ensure we were happy and then followed up again once we got home. Thanks Jennifer, it’s been great working with you.
Nichole - Jamaica ~ Caribbean
This spring we've decided to take a trip to an all inclusive resort in Mexico for the first time. Jennifer has been extremely helpful. She listened to what we were looking for carefully, asked questions, narrowed down the resort, and provided a fantastic summary of each chosen resort with enough information for us to make a decision. She made the process of choosing the right resort for us easy and enjoyable (where trying to find a resort and read reviews on my own was very overwhelming). Definitely will use her services again.
Vassa - Mexico
Jennifer really listened to what we wanted out of our trip and worked hard to tailor a vacation that would be perfect for us. Her Itinerary was extremely thorough! It included so many extras, such as tips on the culture's customs, what to see on the way to an excursion (to make the most our time), and how to properly order gelato! She took the time to explain everything to us, so that our trip was completely stress free!
LStewart - Italy ~ Europe
Jennifer was a pleasure to work with - she answered all our questions completely, and in a timely manner. She gave lots of recommendations and used her experience to make our vacation better (and the travel portion smoother). We are having Jennifer book our next vacation for us. Highly recommended!
Margaret - Ixtapa ~ Guerrero ~ Mexico
As a family with two young kids, we had many specifics to find a vacation resort suitable for all members of our family. Jennifer understood our needs very well. She responded to all our questions promptly and comprehensively. We loved our vacation to Mexico thanks to Jennifer's suggestion. I highly recommend Jennifer to anyone planning a family vacation!
Gayu -
I am so happy with how easy booking our trip to Disney was by using Jen. Thanks to her we stayed at a super nice hotel (I would have had us in a dump for the same price) and had a super well planned trip without all the planning I would have had to do. She made it so easy right down to the little details like confirming our airport shuttle for us. So grateful for you help Jen!
Stacey - Disneyland ~ California ~ USA
Jennifer is amazing to work with and made booking our holiday a breeze! Thank you for making our Moroccan holiday and excellent and safe experience for my and family and I ! We enjoyed every minute of it from the location, the hotel, food, driver and the tour guides!
KGrettak5 - Marrakesh ~ Morocco ~ Africa
She helped me find a resort in Mexico for my family!
CG - Puerto Vallarta ~ Jalisco ~ Mexico
Jennifer was great to work with. She listened to our needs, came up with a lot of options within our budget and responded to all our emails promptly. It really helped having her narrow down the choices when there are so many resorts to look at. We will use Jennifer again for sure - we have already asked her to help with our next planned vacation.
To Mexico from Calgary - Riviera Maya ~ Quintana Roo ~ Mexico
It was great working with Jennifer. She was very fast at getting back to us and gave us a lot of options for our vacation
Dee - Mexico
Jennifer was excellent to work with and helped us navigate the many choices for an all inclusive resort in Mexico. She presented us with options based on our budget and our list of 'must haves'. I would definitely recommend using her to book your next family vacation!
Carla - Puerto Vallarta ~ Jalisco ~ Mexico
We just returned from a wonderful 10-day family vacation to Dreams Playa Mujeres. We travel to Mexico every year, and often book our own flights and accommodations, but will never book on our own again. What a difference it was having Jennifer take care of all the details for us! Thanks to her knowledge of the area, she recommended a hotel that was opening later in the year (and would be open for about 5 months prior to our trip). We would not have known about this hotel if we hadn't been working with Jennifer! She kept us updated as the hotel neared completion and after it opened, making us so excited for our trip! The room requests she made at the resort were honoured and we had an amazing and relaxing holiday! Jennifer is knowledgeable, puts together a thorough and informative quote package, and has amazing customer service. Thank you for helping us book a fantastic family holiday, Jennifer!
HLS - Mexico ~ Mexico
Jennifer did a great job planning our trip. She provided many options, paid attention to what was important to us, and answered all of our questions. And she followed up to ensure everything went well.
JC - Puerto Vallarta ~ Jalisco ~ Mexico
Jennifer was absolutely a pleasure to deal with! She helped us arrange for our family trip to Mexico and was knowledgeable about resorts for young families in the area, and able to address the many questions that I had in a timely and pleasant manner. We appreciated her insight and expertise and look forward to booking future trips with her! <br/>
BradandJanet - Mexico ~ Mexico
We enjoyed working with Jennifer in planning our holiday with our two young daughters to Vancouver and Seattle. She was always responsive in a short time frame, and patiently stuck with us as we went through a whole range of iterations of the trip due to our various constraints and desires - changing destinations, timing, kind of hotels etc. She listened to all these changing requests and never pushed anything on us but gave us good options to consider at each stage. Ultimately she got us a really good deal on our hotels, which were all good and one of which in particular was really awesome (Four Seasons in Vancouver). Jennifer is clearly understanding of the needs of traveling young families!
CM - Seattle ~ Washington ~ USA
Although the intinerary for my recent trip was pre-planned by Amtrak, Jennifer looked after all the booking, documents, flights and upgrades and all I had to do was show up on time . It was a busy schedule and she made sure I understood and had everything in order for each day .... all questions that I had were answered promptly and patiently. I will definitely recommend Jennifer to anyone wanting a carefree vacation.
Jaydee -
Jennifer was excellent. Completely organized from start to finish. Any change to our itinerary, flights, etc she was on top of it. Kept us fully informed and was open to any questions we had.
KKYL - France ~ Europe
I reached out to Jennifer after seeing her on a local FB page & reading great reviews from members of my surrounding communities. As this was a Special Family trip with our kids, I provided our criteria to her and she came through with numerous ideas. We worked together to find the location we would eventually decide on. As we booked many months in advance, I liked that I only had to put down a deposit with remaining due a month prior to travel. Once paid, she provided me receipts & E-tickets in a timely manner, along with forwarded me emails from the Airline to pre-order our food on board and followed up with me post trip! Can't ask for better than that. While it is easy to book a trip yourself on line, I definitely enjoyed having a knowledgeable contact person who was looking out for our best interest. As I live for the days I can traveI, I expect to be in touch with Jennifer again to plan/organize my next trip.<br/><br/>Much Thanks Jennifer, From the Halberstadt/Paterson Family :o)
Epat - Riviera Maya ~ Quintana Roo ~ Mexico
Jennifer was great to deal with. Very fast feedback, lots of experience, and explores all options when it came to my kids needs. I highly recommend her.
May - Cancun ~ Quintana Roo ~ Mexico
Jennifer was very helpful in planning our first trip to Disneyland. I was overwhelmed by all the components of the trip initially & she basically told me not to worry, she would walk me through everything & she did. We wanted to keep our trip within a reasonable budget & Jennifer found us great options that fit with our needs. She was quick to respond to emails & get choices to us & when I asked if we could take another flight, she gave us new pricing & flight options right away. Everything was explained clearly & confirmed with us to ensure everything was correct & exactly what we wanted. Jennifer was very clear about what we had to do the first day at Disneyland as Canadian residents participating in a special promotional rate for park tickets. The payment was easy & Jennifer sent us reminders before our trip and confirmed our shuttle to & from with the shuttle company. Overall, the trip played out seamlessly, largely in part to Jennifer's attention to detail & meticulous planning.
dkb - Anaheim ~ California ~ USA
Jennifer was awesome to work with he plan my families trip to Mexico this year. She sent lots of options and listened to our needs. WE LOVED out trip and I would for sure recommend Jennifer to anyone I know!<br/><br/>We will use Jennifer for our next vacation as well.
Miller Family - Los Cabos ~ Baja California Sur ~ Mexico
Jennifer helped us to wade through the overwhelming amount of Disney information - making it simple for us to make decisions about where to stay, what parks to visit, and how to make the most of our budget. She provided detailed information on meal plans, restaurants and more. She was thorough in the information provided and extremely responsive. I would highly recommend Jennifer to anyone!
Shannon -
We booked a trip to the Azores through a package provider. Jennifer found us a rental car (automatic - pretty tough to find in Europe) and several choices of excursions.
One of the excursions we had booked through Jennifer required us to confirm pick up with the tour provider the day before. Unfortunately, the number the tour company listed was no longer in service. The emergency number provided was an automated message system entirely in Portuguese!
I contacted Jennifer in Calgary right away, and she took care of the confirmation for us within the hour.
It was fabulous to have the peace of mind to know that someone's got your back if you run in to trouble. Jen was responsive and immediately helpful. Just one more reason to use Jen for your travel needs!!
Jen T. -
Jennifer was great to work with. After a brief phone conversation she presented me with 3 options that would suit my family's needs. The trip was for 3 adults, a newborn, and a two year old. I had given Jennifer a short time frame and she delivered with exactly what I wanted. She responded to all my questions right away and within days we had our vacation booked right down to the airport shuttle.
Jennmcq - Ixtapa ~ Guerrero ~ Mexico
My family loves to travel and we have never used a travel agent before, always booking our vacations ourselves. We wanted a warm, winter get away and had trouble picking a destination. Jennifer was able narrow down our search, finding everything we wanted in Maui. Our resort was spectacular with a suite made for a family and our car was waiting for us upon arrival. Also, the cost was substantially lower than the best price we could have gotten ourselves online. That was a real eye opener for us. Jennifer is prompt, friendly and super efficient. We won't travel again without her!
Sandra -
Jennifer was so helpful when we were planning our family trip to Quebec. I didn't know where to start planning and she took away my stress by presenting suggestions and options that were ideal for our family. She's very personable, knowledge and easy to work with. She has amazing follow-up and great attention to detail. We recommend her to all our friends.
Stacie S. - Quebec ~ Canada
Jennifer helped us book our Mexico holiday and made it a fantastic week. She ensured that the resort we went to offered gluten free alternatives and had exceptional options for our kids.
David & Ashley -
