Brenda has been here for us through our whole vacation. From getting the ball rolling to getting the flights, booking our Sandals rooms and helping with the excursions, Brenda did it all. <br/><br/><br/>We were in constant communication and if an issue arose, I could call, text or email her at anytime. This was a bonus to having a local agent. Thank you for having an agent like Brenda !<br/><br/>Sandals Negril Jamaica exceeded our expectations in every way. The service was exceptional, and the food offered a wide variety of delicious menu items. Brenda from SunRay Travel played a crucial role in planning our trip and handling our immigration forms and passport details with expertise. Thanks to her seamless efforts, our journey was hassle-free. We fully recommend working with Brenda and SunRay Travel for an unforgettable experience.
Dave - Jamaica ~ Caribbean
Brenda did an amazing job setting up our trip to Jamaica. We had planned to go to St Lucia but our resort shut down due to COVID 2 weeks before our trip. Not only did Brenda set us up in Jamaica on short notice, she got us an amazing 2500 square foot suite with two bedrooms, three baths , full kitchen, and a pool table. The balcony was also huge with an amazing view of the ocean. I can't thank Brenda enough for saving our vacation and going above and beyond to make our trip amazing. Thank you so much. Dom
Dom - St. Lucia ~ Caribbean
Brenda did an amazing job coordinating our trip! We were a late add on to a larger group of friends going that she had already set up! She was able to get us all squared away like we had booked when they did! We all had an amazing time and it was zero stress for us trying to get things scheduled last minute! We may be states away from her but when needed we will use her again!
Cassie - Cancun ~ Quintana Roo ~ Mexico
We have use Brenda auto at SunRay travel for the last two years. Some of our travel I have been easy..... but others were complicated as she handled them extremely professional and quick. she always answers the phone no matter how many times I’ve called with questions or having to make changes. Or knowledge of the products and locations of where we’re going have been extremely helpful. The greatest thing for me is the time I say if I have it in her book our travel plans from rental cars to hotels to our flights. I recommend Brenda to handle anyone’s travel!
Heidi - Tampa ~ Florida ~ USA
If only we could give her a higher rating! Brenda planned our honeymoon at the most amazing resort in Cancun. Since we had never been before, she had the most fantastic recommendations.<br/><br/>She booked us a VIP suite, business-class airplane tickets, and a honeymoon package, all under budget! Even after all things were booked, she noticed that our resort had a promotion providing free, private transportation to and from the airport, and we received additional savings. <br/><br/>When we couldn't get in touch with the local travel operator for our day trip and boat ride to Isla Mujeres, she ended up getting our answers and got it settled right away on a Sunday evening. She truly cares about not only planning a special vacation for you but also making sure you continue to have the best experience and no worries during your trip! A wonderful partner to work with and we will certainly be using her again and telling our friends all about her!
Tiffany M. - Cancun ~ Quintana Roo ~ Mexico
Brenda was fantastic at listening to our needs and matching us with a destination. The communication was fantastic, she was very knowledgeable and extremely organized. There was very little we had to do on our end. Airline, car transfers, resort and vendors for experiences were all top notch.
Ashley - Costa Rica ~ Central America
OMG!!! Brenda is such a guardian angel, she was always on top of everything. We didn’t have to worry about anything she took care of a lot of the things that would slip my mind. Thank you for everything, we needed this vacation. We are starting to save for our next vacation 😊
Jorge - Bahamas ~ Caribbean
Brenda arranged our travel plans to Mexico for myself my husband and two teenage daughters. She gave us different trips options for resorts and suggested excursions. She is extremely helpful and very knowledgeable. It was our first time out of the country so we relied on her and I can’t say enough how satisfied I am with the trip and her attention to detail. I would recommend her and would use her again in the future!
Jean - Playa Del Carmen ~ Quintana Roo ~ Mexico
We had the pleasure of working with Brenda Otto to book our honeymoon, and we can’t say enough how amazing she was! Right from the beginning Brenda was accommodating to our wants for our honeymoon. When we began working with Brenda she helped us book a dream come true honeymoon to Hawaii. <br/><br/>When Covid-19 hit, Brenda was in contact with us regularly. She provided us with updates on the status of Hawaii. Three weeks out, we got the news that we would not be able to go to Hawaii. Brenda immediately found us alternatives. She considered all our wants and found a comparable trip in Los Cabo, Mexico. <br/><br/>She remained in contact with us, our resort, and our transportation services during our stay. <br/> <br/>The amazing time that we had and the unforgettable memories we created are all because of her. Through this whole experience, it was clear that Brenda truly cared about making our honeymoon a dream come true.<br/><br/>We will definitely be referring people who are looking to travel to her.
Rebecca - Cabo San Lucas ~ Baja California Sur ~ Mexico
Brenda was a life saver. We were originally skeptical of hugging a travel agent as we considered ourselves savvy travelers for our destination wedding in Cancun, but we were told this was a must. Admittedly, we had NO idea how much work travel agents do to make sure our guests were comfortable.<br/>With all the details of the wedding, we for<br/>Sure would have lost our minds if we took on the responsibly of arranging travel for all of<br/>Our guests. She was patient, she worked with our technologically challenged guests,… and is absolutely worth every penny!! Thank you Brenda!!!
Erika - Cancun ~ Quintana Roo ~ Mexico
Brenda set up our honeymoon in Paris and the Maldives and I have no idea what we would have done without her… she was so nice, so helpful and so thorough, absolutely the best. She made traveling to the other side of the world as easy as it possibly could be, and was with us every step of the way as travel rules and restrictions changed to figure out how to adapt. 10/10 the best!
Nicole B - Maldives ~ Central Asia
We’re just back from an amazing trip to St Pete Beach. Brenda, as always, did an amazing job setting it all up from the flights to the hotel arrangements, to car rental and all the activities in between, etc. Brenda does everything for you like it’s a breeze. I would never attempt to do all this myself. When we arrived it felt like NY weather (33 degrees), But She even got the heat turned back on at the beach.
John H - St. Pete Beach ~ Florida ~ USA
Brenda is the consummate professional. We are so thrilled with the level of service provided and the amazing resort and spa that we enjoyed for 7 days. Looking forward to the next trip!
Ellie S - Cancun ~ Quintana Roo ~ Mexico
Brenda, the owner of SunRay Travel was wonderful to work with! We had not taken a trip out of the country for 30 years! She reviewed multiple properties & locations as well as a renewal of our wedding vows at Sandel’s Barbados! This trip was amazing from start to finish! It was so amazing & we already book 2 additional trips!
Debbie B - Barbados ~ Caribbean
Our trip was amazing and seamless due to Brenda’s expertise! We had told her what we wanted and she was very thorough in giving us options to choose from. Her attention to detail and timeliness in getting tickets booked was exceptional. She guided us along to ensure we were prepared for our week-long adventure to Copenhagen & Stockholm. Brenda was such a joy to work with! We can’t wait to plan another trip with her!!
Marjorie and Jim - Copenhagen ~ Denmark ~ Europe
