Viking River and Ocean Cruise Specialist
I'm a seasoned travel advisor with a specialization in Viking River and Ocean cruises. I have a great deal of personal experience with this supplier, having sailed with Viking myself, as well as booked many trips for repeat clients. I appreciate Viking for their clean design, exceptional service, knowledgeable tour guides, and mouth-watering food. With Viking, you can expect a personalized service with acute attention to detail, a culinary experience that excels in both quality and presentation, and top-notch excursions guided by experts in the field. My dedication to perfection ensures that you'll have a meticulously planned and memorable journey.
Areas of Expertise
Reviews
123 Reviews
15 Night Hawaii Cruise on Princess Cruises
Carol is very helpful!
Victoria Shubin
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San Diego, CA
- Traveled to Hawaii ~ USA
7 Night Caribbean Cruise on Windstar Cruises
Carol was very helpful, and very prompt at replying to emails with questions and concerns I had. She was even able to get a fare that was not advertised. Thank you Carol!
Daphne Switzer
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BURNABY, BC
- Traveled to Caribbean
7 Night Caribbean-Eastern Cruise on Celebrity Cruises
Things went smoothly and you did a good job. We didn't get the instructions on registering online until I asked for it. Would have liked that to be sent without requesting it.
Linda Tracy
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Portland, OR
- Traveled to Caribbean
11 Night Alaska Cruise on Oceania Cruises
Because our travel agent, Carol Brocksmith is the best in the business. Her dedication to her clients is unparalleled. She is extremely knowledgeable and always available with any and all requests made of her.
Sandra Poirier
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Fairview, TX
- Traveled to Alaska ~ USA
14 Night Europe Escorted Tour on Gate 1 Travel
Carol always does an excellent job of keeping me informed on all the details of my trip.
Deborah Kelchner
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Tiverton, RI
- Traveled to Europe
11 Night Africa Cruise on Uniworld Boutique River Cruise Collection
Carol Brocksmith very helpful
Deborah Davenport
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Setauket, NY
- Traveled to Africa
10 Night Mediterranean - Western Cruise on Oceania Cruises
We have been very fortunate to have Carol Brocksmith as our travel agent. She has been informative, responsive, and has always gave us suggestions on how to improve our trip. The prices she quoted have always been competitive in the marketplace.
John Semon
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Gilbert, AZ
- Traveled to Mediterranean ~ At Sea ~ At Sea
15 Night Panama Canal Cruise on Princess Cruises
Carol has always gone the extra mile to make sure we have the best trip we can.
Harry Safady
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Fountain Hills, AZ
- Traveled to Panama Canal ~ Panama ~ Central America
14 Night Europe Cruise on Viking River Cruises
Carol is great at keeping us informed!
Victoria Shubin
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San Diego, CA
- Traveled to Europe
10 Night Tahiti Cruise on Windstar Cruises
Carol Brocksmith was very helpful in making arrangements for my cruise. Unfortunately French Polynesia was put in lockdown due to the pandemic and the cruise was cancelled. I plan on researching other itineraries on Windstar in the near future.
Robert Burns
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Virginia Beach, VA
- Traveled to Tahiti ~ French Polynesia ~ South Pacific
9 Night Mediterranean Cruise on Azamara
Our agent was helpful and responsive.
Christopher Smith
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Frederick, MD
- Traveled to Mediterranean ~ At Sea ~ At Sea
7 Night South Pacific Cruise on Windstar Cruises
Very professional.Great service. Easy to contact for questions
Wendy Miller
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Tustin, CA
- Traveled to South Pacific
10 Night US - Northeast Cruise on Oceania Cruises
Carol Brocksmith is excellent and wonderful
Bentonne Snay
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Coral Gables, FL
- Traveled to USA
12 Night Europe Cruise on Oceania Cruises
Carol handled everything for us and put up with all of my questions. I was extremely comfortable using her and have already booked another cruise.
Judith Baker
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The Villages, FL
- Traveled to Europe
10 Night Panama Canal Cruise on Windstar Cruises
Carol , the travel agent, was extremely helpful throughout the booking process and answered all my questions fully. I would definitely use her for future trips
William Vandeventer
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ATLANTIC HIGHLANDS, NJ
- Traveled to Panama Canal ~ Panama ~ Central America
18 Night Europe Cruise on Oceania Cruises
Easy to contact and work with. Sends accurate information.
Patricia Bast
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Bluffton, SC
- Traveled to Europe
9 Night Transatlantic Cruise on Cunard
Carol Brocksmith gives the best service ever.
Candace Strick
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Mansfield Center, CT
- Traveled to Trans-Atlantic ~ Other
7 Night Caribbean Cruise on Carnival Cruise Lines
I've worked with Carol Bricksmith for several years now and she is awesome! Her service is second to none.
Jennifer Dziuk
-
Cumberland, MD
- Traveled to Caribbean
12 Night Baltic/Russia Cruise on Oceania Cruises
CAROL BROOKSMITH DOES A TERRIFIC JOB AND AVOYA OFFERS PERKS
Larry Polacheck
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Naples, FL
- Traveled to Baltic
8 Night Europe Cruise on Windstar Cruises
Ms. Carol Brocksmith represents the "gold standard" in travel professionalism. Our recent trip to Vence in August was flawless. She is diligent and follows up with all of the details.
John Stevenson
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Ft Lee, NJ
- Traveled to Europe
3 Night Bahamas Cruise on Disney Cruise Line
This is our second time working with Carol Brocksmith and she has done an excellent job of taking care of us. Carol's customer service is impeccable from our first inquiries to the finished vacation.
Kathleen Mooney
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Chesterfield, MO
- Traveled to Bahamas ~ Caribbean
3 Night Bahamas Cruise on Disney Cruise Line
From the moment I dialed the 800 # and asked to speak to an agent, Carol Brocksmith was genuine and patient with me. When I e-mailed or called her, she was prompt in responding to me. She told me to call her anytime with any questions or concerns regarding my cruise. She showed interest in my family and our "dream" vacatkon. Because of Carol, I trusted a second cruise to her expertise. She is awesome! Thanks Avoya Travel for 2 positive experiences! Joe and Bonnie Webb Madison, Florida ??
Bonnie Webb
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Lee, FL
- Traveled to Bahamas ~ Caribbean
7 Night Caribbean-Western Cruise on Royal Caribbean International
The excellent service you provide, especially the follow up on the reservation. I got the best price and largest OBC. The communications felt very personal, like dealing with an old friend.
Reynaldo Mendez
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Gurabo, PR
- Traveled to Caribbean
6 Night Caribbean Cruise on Disney Cruise Line
Travel rep was friendly and very helpful. very thorough and informative info provided.
Carey Mottram
-
Mississauga, ONT
- Traveled to Caribbean
6 Night Caribbean Cruise on Carnival Cruise Lines
I have loved working with Carol.
Melissa Coates
-
San Tan Valley, AZ
- Traveled to Caribbean
7 Night Caribbean Cruise on Royal Caribbean International
Great travel agent! Everything went great with no problems!
Hazel Akers
-
Loves Park, IL
- Traveled to Caribbean
7 Night Caribbean Cruise on Disney Cruise Line
Carol Brocksmith was extremely helpful with every aspect of our planning. I had never taken my family on a cruise before, and was very skeptical that this was going to be our type of vacation. Her confidence in Disney prevailed and she had firsthand experience with the line and provided excellent guidance Falcons he way, and continued to follow up even during our vacation.
Kristine Reynal
-
New York, NY
- Traveled to Caribbean
7 Night Caribbean Cruise on Royal Caribbean International
My agent (Carol Brocksmith)is very helpful and responsive to my needs.
George Smith
-
Woodstock, GA
- Traveled to Caribbean
8 Night Europe Cruise on Windstar Cruises
I was thoroughly pleased with the service Carol Brocksmith provided. I have always done my own reservations and found Carol through Windstar. She was professional, had good suggestions, was responsible and I feel I can trust her. It takes a load off my mind with her in charge. I would use her again (& I am!!)!
Carol Coats
-
Cle Elum, WA
- Traveled to Europe
7 Night Caribbean Cruise on Celebrity Cruises
Carol was great. It was a perfect trip and the drink package and room credit was nice.
Darryl Schlappich
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Harrisburg, PA
- Traveled to Caribbean
9 Night Caribbean-Southern Cruise on Royal Caribbean International
We have had nothing but excellent service from your agency
Linda Neal
-
Beaufort, SC
- Traveled to Caribbean
10 Night Caribbean Cruise on Oceania Cruises
Great service from Carol Brocksmith and a fabulous cruise.
John Swartzel
-
Sacramento, CA
- Traveled to Caribbean
8 Night Caribbean Cruise on Carnival Cruise Lines
The travel agent we worked with was extremely efficient, cooperative and helpful in giving us the best deal possible.Plus she was givibg very helpful tips leading upto the cruise we took.
Akshay Trivedi
-
Novi, MI
- Traveled to Caribbean
8 Night Bahamas Cruise on Royal Caribbean International
Our agent Carol Brocksmith helped us the first time so of coarse we keep going back to her. She takes care of everything.
Judy Mahoney
-
Pittsburgh, PA
- Traveled to Bahamas ~ Caribbean
7 Night Caribbean-Southern Cruise on Celebrity Cruises
Excellent customer service and the cruise was fantastic.
Deborah Turner
-
Stoney Creek, ON
- Traveled to Caribbean
7 Night Caribbean-Western Cruise on Royal Caribbean International
very professional all the way
Henry Strozeski
-
Winter Park, FL
- Traveled to Caribbean
10 Night Mexico Tour on GoGo World Wide Vacations
In planning this trip, there were a lot of unexpected changes that came up that made the trip plans change. Carol Brocksmith was very accommodating and helpful despite the difficulties that came up. I truly appreciated her help.
Paula D'Andrea
-
Millbury, MA
- Traveled to Mexico
6 Night Alaska Cruise on Disney Cruise Line
Finding a better deal for the cruise was great! After that though, I was having a little problem trying to get a hold of my travel agent when I had questions or wanted to book place. All and all it was good.
Duane Cabingas
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Las Vegas, NV
- Traveled to Alaska ~ USA
7 Night Mediterranean Cruise on Celebrity Cruises
Carol Brocksmith is very experienced and does a great job for us. She is very responsive and easy to work with.
Robert Meeker
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NEW YORK, NY
- Traveled to Mediterranean ~ At Sea ~ At Sea
14 Night South America Cruise on Holland America Line
Carol Brocksmith is wonderful to work with she pays attention to details and always get us a good deal.
Victoria Shubin
-
San Diego, CA
- Traveled to South America
7 Night Caribbean Cruise on Silversea Cruises
My agent is a great resource,
Valerie Walton
-
ROCKWOOD, ON
- Traveled to Caribbean
10 Night Antarctic Cruise on Hurtigruten Americas
Carol did a great job
Karen Little
-
Denver, CO
- Traveled to Antarctica
6 Night Caribbean-Western Cruise on Royal Caribbean International
Carol is superb. Responds quickly and is able to resolve any issues.
Brian Cote
-
The Villages, FL
- Traveled to Caribbean
14 Night Europe Cruise on Viking River Cruises
Carol Brocksmith in particular. She is the best.
Brian Johnson
-
San Raphael, CA
- Traveled to Europe
12 Night Africa Escorted Tour on Gate 1 Travel
My agent is attentive to details and keeps me up to date on any information and travel changes.
Deborah Kelchner
-
Tiverton, RI
- Traveled to Africa
13 Night Europe Escorted Tour on Gate 1 Travel
My agent is always up to date on the information necessary for my trips. She keeps me well informed.
Deborah Kelchner
-
Tiverton, RI
- Traveled to Europe
12 Night Caribbean Cruise on Celebrity Cruises
We have been using Avoya trave for about six years now and the main reason is our agent Carol Brocksmith. She looks out for our interest in every way possible. It is not a question of how likely we would be to recommend Avoya but how many people we have already recommended which exceeds ten. All of them are extremely satisfied with the service Carol has givin us.
Gary Baker
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The Villages, FL
- Traveled to Caribbean
12 Night Caribbean Cruise on Oceania Cruises
This is our third trip booked by Avoya. Carol Brocksmith has been our booking agent and we are very happy with her suggestions and guidance.
Ira Ross
-
Wayne, NJ
- Traveled to Caribbean
15 Night Hawaii/Tahiti Cruise on Princess Cruises
Carol is great to work with.
Brian Johnson
-
San Raphael, CA
- Traveled to Hawaii ~ USA
11 Night Europe Cruise on Avalon Waterways
Carol Brocksmith is an excellent travel agent and we have thoroughly enjoyed vacations that she has planned for us.
Bentonne Snay
-
Coral Gables, FL
- Traveled to Europe
15 Night Transatlantic Cruise on Norwegian Cruise Line
Working with Carol is a pleasure. She puts up with all of our indecision and finds the best deaks for us.
Gary Baker
-
The Villages, FL
- Traveled to Trans-Atlantic ~ Other
15 Night Transatlantic Cruise on Royal Caribbean International
Dedicated, compassionate, personal attention.
George Smith
-
Woodstock, GA
- Traveled to Trans-Atlantic ~ Other
34 Night World Cruise Cruise on Cunard
Carol is great. It seems that there is no request she can not accommodate
Brian Cote
-
The Villages, FL
- Traveled to World Cruise ~ Other
25 Night Europe Cruise on Windstar Cruises
Carol Brocksmith couldn't be more helpful. It is always a pleasure dealing with her.
Carol Macleod
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Kaleden, BC
- Traveled to Europe
7 Night Caribbean Cruise on Windstar Cruises
Great service
David Archbold
-
Peachtree City, GA
- Traveled to Caribbean
9 Night Caribbean-Southern Cruise on Celebrity Cruises
Carol Brocksmith is accessible, efficient, and easy to deal with.
George Smith
-
Woodstock, GA
- Traveled to Caribbean
8 Night Europe Cruise on Oceania Cruises
Carol was especially helpful with taking care of the arrangements for our travel
Vivian Chiu
-
Alamo, CA
- Traveled to Europe
10 Night Canada/New England Cruise on Oceania Cruises
Carol Brocksmith is terrific and I appreciate the 'extras" from Avoya
Larry Polacheck
-
Naples, FL
- Traveled to Canada
7 Night Transatlantic Cruise on Cunard
Our agent, Carol Brocksmith does an outstanding job.
Candace Strick
-
Mansfield Center, CT
- Traveled to Trans-Atlantic ~ Other
10 Night Colonial - East Coast Cruise on Oceania Cruises
great agent carol brocksmith
John Tall
-
Aventura, FL
- Traveled to Nova Scotia ~ Canada
7 Night Europe Cruise on Windstar Cruises
Easy booking and good follow-up regarding questions and issues that a rose during days prior to departing.
Robert Miller
-
Windsor, CO
- Traveled to Europe
10 Night Caribbean Cruise on Oceania Cruises
Carol has gone out of her way to be helpful.
Victoria Shubin
-
San Diego, CA
- Traveled to Caribbean
7 Night Caribbean Cruise on Windstar Cruises
We had goodimes and service
Glen Volk
-
LANARK, IL
- Traveled to Caribbean
12 Night Europe Cruise on Royal Caribbean International
My agent, Carol Brocksmith, is top notch. Responsive to every request, professional, and personable. I trust her judgement and appreciate her recommendations.
George Smith
-
Woodstock, GA
- Traveled to Europe
7 Night Caribbean-Eastern Cruise on Royal Caribbean International
Prompt assistance. Good advice.
Bruno Sestito, Jr.
-
Louisa, VA
- Traveled to Caribbean
10 Night Bermuda Cruise on Oceania Cruises
We have been very happy with the professional help and advice given to us by Carol Brocksmith.
Ira Ross
-
Wayne, NJ
- Traveled to Bermuda ~ Caribbean
9 Night Canada/New England Cruise on Royal Caribbean International
Carol provided great service, very easy to work with.
Sue Mercer
-
Charles Town, WV
- Traveled to Canada
12 Night Europe Cruise on Windstar Cruises
Carol was very responsive and saw to our every need regarding our cruise.
Lisa Walsh
-
Evergreen, CO
- Traveled to Europe
7 Night South Pacific Cruise on Windstar Cruises
Great service and made the planning easy.
Brooke Bratovich
-
HOUSTON, TX
- Traveled to South Pacific
10 Night Alaska Cruise on Oceania Cruises
Carol was very helpful to me as a first-time cruise-goer.
Rebecca Mcgovern
-
Staunton, VA
- Traveled to Alaska ~ USA
7 Night Europe Cruise on Windstar Cruises
Carol Brocksmith was the most amazing travel agent. She was prompt and responded to all my questions and concerns, often adding personal experiences to the conversations. She was easy to reach by phone and email.
David George
-
WINDSOR, CO
- Traveled to Europe
10 Night Caribbean Cruise on Oceania Cruises
Good service and very quick responses to questions. Our travel agent Carol Brocksmith was excellent.
Valerie Freeman
-
N Ft Meyers, FL
- Traveled to Caribbean
7 Night Caribbean Cruise on Windstar Cruises
Your travel agent was extremely helpful to me booking my cruise.
Deborah Kelchner
-
Tiverton, RI
- Traveled to Caribbean
7 Night South Pacific Cruise on Windstar Cruises
Friendly and competent. Everything went very smoothly.
Elizabeth Kaplan
-
Palo Alto, CA
- Traveled to South Pacific
10 Night Caribbean Cruise on Oceania Cruises
The agent I used, Carol Brocksmith, was very helpful, informative, and has a great disposition. I would certainly recommend her to anyone.
Janet Appel
-
Boston, MA
- Traveled to Caribbean
7 Night Caribbean Cruise on Windstar Cruises
Carol Brocksmith was very helpful and kept track of all my travel need.
Hector Colon
-
CHICAGO, IL
- Traveled to Caribbean
7 Night Caribbean Cruise on Windstar Cruises
Avoya was very knowledgeable and efficient in the booking process
David Price
-
NASHVILLE, TN
- Traveled to Caribbean
14 Night Caribbean Cruise on Oceania Cruises
Carol B is a very good travel agent. She goes the extra mile to insure we have a great vacation.
Bradley Whitaker
-
San Jose, CA
- Traveled to Caribbean
7 Night Caribbean Cruise on Windstar Cruises
Very helpful staff
Nancy Wells
-
Bossier City, LA
- Traveled to Caribbean
7 Night Panama Canal Cruise on Windstar Cruises
Carol Brocksmith was a pleasure to work with, she did a great job!
Victoria Shubin
-
San Diego, CA
- Traveled to Panama Canal ~ Panama ~ Central America
12 Night Caribbean Cruise on Cunard
Because my agent, Carol Brocksmith, is excellent in every possible way. She always answers my questions, and always gets back to me in a timely manner when I send her an email. I would recommend Carol to anyone. She is superb. Can't say enough good things about her.
Candace Strick
-
Mansfield Center, CT
- Traveled to Caribbean
11 Night Europe Cruise on AmaWaterways
Our travel agent, Carol Brocksmith, was excellent, took care of all our needs and worries.
Frank Stuhlmueller
-
Windsor, ONT
- Traveled to Europe
8 Night Europe Cruise on Windstar Cruises
Everything went very smoothly!!
Barbara Tanguay
-
Aurora, CO
- Traveled to Europe
8 Night Europe Cruise on Windstar Cruises
Carol did a great job and was easy to work with.
Kathryn Wear
-
LOUISVILLE, CO
- Traveled to Europe
7 Night Caribbean Cruise on Royal Caribbean International
Carol Brocksmith is accessible, professional, and very helpful.
George Smith
-
Woodstock, GA
- Traveled to Caribbean
12 Night Europe Cruise on Oceania Cruises
Our agent (Carol Brocksmith) was excellent. She helped us in many ways and secured transfers at Rome at an amazingly low price.
Bruno Sestito, Jr.
-
Louisa, VA
- Traveled to Europe
14 Night Transatlantic Cruise on Oceania Cruises
It was a cut above all other cruises we have taken.
Patricia Bast
-
Bluffton, SC
- Traveled to Trans-Atlantic ~ Other
14 Night Caribbean Cruise on Oceania Cruises
Our Avoya agent is very helpful and responsive. We appreciated the on board credits we received on our last cruise.
George Smith
-
Woodstock, GA
- Traveled to Caribbean
10 Night Caribbean Cruise on Royal Caribbean International
Excellent customer service by Carol Brocksmith.
Deborah Turner
-
Stoney Creek, ON
- Traveled to Caribbean
7 Night Caribbean Cruise on Windstar Cruises
Carol Brocksmith was very helpful.
Daniel Goralnik
-
Durham, CT
- Traveled to Caribbean
8 Night Europe Cruise on Windstar Cruises
Carol was very helpful.
Lee Coggin
-
Atlanta, GA
- Traveled to Europe
11 Night Europe Cruise on Celebrity Cruises
Excellent customer service once again by Carol Brocksmith!
Deborah Turner
-
Stoney Creek, ON
- Traveled to Europe
7 Night Alaska Cruise on Celebrity Cruises
Carol is very helpful and nice. She did a wonderful job. The whole experience of booking through Avoya is very pleasant.
Joyce Tan
-
San Diego, CA
- Traveled to Alaska ~ USA
7 Night Caribbean-Eastern Cruise on Royal Caribbean International
Travel agent was wonderful. Group diacount rate for the cruise was great!
Kara Chapman
-
Dearborn, MI
- Traveled to Caribbean
14 Night Caribbean Cruise on Celebrity Cruises
Carol, my agent, was very helpful in planning my trip. No problems at all. Everything went smooth.
Roberta Dakich
-
Valparaiso, IN
- Traveled to Caribbean
7 Night Caribbean Cruise on Royal Caribbean International
Carol Brocksmith is a very helpful, patient and considerate agent.
George Smith
-
Woodstock, GA
- Traveled to Caribbean
7 Night Caribbean-Southern Cruise on Windstar Cruises
Carol Brocksmith has been extremely helpful in organizing this vacation
Monika Bornstein-Ehrhart
-
Dresden, Saxony
- Traveled to Caribbean
7 Night Caribbean Cruise on Royal Caribbean International
Very thorough and walked me through the process of planning for my trip
April Brady
-
Jamaica, NY
- Traveled to Caribbean
7 Night Caribbean Cruise on Royal Caribbean International
They were very helpful in finding a reasonable price and assisted with many of my travel arrangements.
Robert Madison
-
Brooklyn, NY
- Traveled to Caribbean
7 Night Caribbean-Southern Cruise on Celebrity Cruises
Carol was outstanding -- knowledgeable, flexible and eager to give us what we needed.
Kevin Class
-
Auburn, WA
- Traveled to Caribbean
7 Night Bermuda Cruise on Norwegian Cruise Line
Carol was extremely knowledgeable and accomodating to my needs.
Frederick Wilhelmy
-
Tyngsboro, MA
- Traveled to Bermuda ~ Caribbean
7 Night Mexico Cruise on Carnival Cruise Lines
carol, my travel agent was very nice to work with. We take alot of cruises and we are going with her from on.Also when I found a better price with someone else, she went out of her way to try to meet the price. Very , very sweet to work with. always returns call.
Katherine Altinok
-
Rochester, MI
- Traveled to Mexico
7 Night Caribbean-Eastern Cruise on Carnival Cruise Lines
A very helpful lady on your staff!
Embress Haskins
-
Catonsville, MD
- Traveled to Caribbean
7 Night Caribbean-Western Cruise on Princess Cruises
Carol stayed on the phone with me for hours finding the right cruise for the right price.
Lisa Woodley
-
Chesapeake, VA
- Traveled to Caribbean
7 Night Alaska Cruise on Silversea Cruises
Carol is amazing at detail, follow up etc.
Valerie Walton
-
ROCKWOOD, ON
- Traveled to Alaska ~ USA
7 Night Hawaii Cruise on Norwegian Cruise Line
The agent did above and beyond to make sure my vacation went well.
Joyce Tan
-
San Diego, CA
- Traveled to Hawaii ~ USA
7 Night Transatlantic Cruise on Cunard
OUr agent, Carol Brocksmith has been helping us for about 10 years now. She is very efficient and always goes out of her way to make sure everything is excellent.
Candace Strick
-
Mansfield Center, CT
- Traveled to Trans-Atlantic ~ Other
7 Night Caribbean-Western Cruise on Royal Caribbean International
Travel agent was very helpful.
Linda Sestito
-
Louisa, VA
- Traveled to Caribbean
10 Night Canada/New England Cruise on Oceania Cruises
I am so glad to deal with Carol Brocksmith. She managed flawlessly the needs of five of us, spread across 5 cities on three continents. In addition, she remained available during the course of the cruise.
Danielle La Porta
-
Sewell, NJ
- Traveled to Canada
10 Night Bermuda Cruise on Celebrity Cruises
Great service and pricing.
Frederick Jauss
-
Lansdale, PA
- Traveled to Bermuda ~ Caribbean
7 Night Caribbean Cruise on Royal Caribbean International
Carol Brocksmith is reliable, responsive, and professional.
George Smith
-
Woodstock, GA
- Traveled to Caribbean
7 Night Bahamas Cruise on Disney Cruise Line
Good customer service Very supportive and helpful
Carey Mottram
-
Mississauga, ONT
- Traveled to Bahamas ~ Caribbean
7 Night Caribbean Cruise on Celebrity Cruises
We have been very pleased with Avoya. They give us the best rates and perks.
Beverly Taylor
-
Greenville, SC
- Traveled to Caribbean
10 Night Canada/New England Cruise on Oceania Cruises
Constant communication and making sure we were always in the present. Carol was very good.
Harry Safady
-
Fountain Hills, AZ
- Traveled to Canada
10 Night Caribbean Cruise on Oceania Cruises
Carol Brocksmith was fantastic. She took care of ever question or request we had in a timely and professional manner.
Stephen Coco
-
Lincoln, RI
- Traveled to Caribbean
7 Night Caribbean Cruise on Windstar Cruises
Carol was helpful, interested and not pushy.
Ludmila Waluto
-
Napa, CA
- Traveled to Caribbean
9 Night Caribbean Cruise on Windstar Cruises
Very accommodating agent. Available to answer questions and guide us through the process of booking a Windstar cruise. Knowledgeable and helpful, able to give us her full attention. Didn't feel rushed or pushed into making a decision. Felt Carol Brocksmith had our best interests at heart. Would certainly recommend Carol.
Andrew Elliot
-
STANSTEAD, QC
- Traveled to Caribbean
10 Night Caribbean Cruise on Royal Caribbean International
Carol Brocksmith has always done such a wonderful job for us. Can't imagine using anyone else.
Judy Mahoney
-
Pittsburgh, PA
- Traveled to Caribbean
12 Night Transatlantic Cruise on Royal Caribbean International
Exemplary customer service from Carol Brocksmith our Avoya rep.
Deborah Turner
-
Stoney Creek, ON
- Traveled to Trans-Atlantic ~ Other
7 Night Europe Cruise on Windstar Cruises
Everything went very well for me, but distance may be a problem for some people. I'm in MA and you are in GA.
Deborah Pickard
-
Townsend, MA
- Traveled to Europe
7 Night Orient/Asia/Africa/Egypt Cruise on Norwegian Cruise Line
Carol was very helpful in planning our vacation and she answered all our questions to our satisfaction.
Sharad Pangarkar
-
Mt Vernon, IL
- Traveled to Egypt ~ Africa
Certifications & Awards
Certifications
- Travel Expert
My Places.
Europe
Booked It 1 Time
|
Been There 1 Times
★★★★☆
Great service and follow-up Read More
Show Less
Caribbean
Booked It 1 Time
|
Been There 1 Times
★★★★★
Carol was very helpful, and very prompt at replying to ema...ils with questions and concerns I had. She was even able to get a fare that was not advertised. Thank you Carol! Read More
Show Less
Alaska, USA
Booked It 1 Time
★★★★★
Because our travel agent, Carol Brocksmith is the best in th...e business. Her dedication to her clients is unparalleled. She is extremely knowledgeable and always available with any and all requests made of her. Read More
Show Less
South America
Booked It 1 Time
★★★★★
Carol Brocksmith is wonderful to work with she pays attentio...n to details and always get us a good deal. Read More
Show Less
Egypt, Africa
Been There 1 Times
★★★★☆
Carol was very helpful in planning our vacation and she answ...ered all our questions to our satisfaction. Read More
Show Less
Alexandria, Egypt, Africa
Been There 1 Times
★★★★☆
Carol was very helpful in planning our vacation and she answ...ered all our questions to our satisfaction. Read More
Show Less
Giza, Egypt, Africa
Been There 1 Times
★★★★☆
Carol was very helpful in planning our vacation and she answ...ered all our questions to our satisfaction. Read More
Show Less
Asia
Booked It 1 Time
★★★★★
Carol is great at keeping us informed! Read More
Show Less
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| What can you expect on an all-inclusive expedition with HX? Your all-inclusive includes... - Breakfast, lunch and dinner, every day With a huge range of options, you can indulge in nearly anything your appetite desires. Start the day with an impressive buffet breakfast before moving on to a mouth-watering menu of a la carte later in the day. Of course, that includes house wine and beer and soft drinks. - Sauna, hot tubs and more Make some time to relax in your ship's onboard sauna and hot tubs - they really make returning from the day's adventures that much more rewarding. - Delicious coffee, tea, and soft drinks all day Choose from a variety of hot and cold drinks, from a caffeine boost in the morning to a sugar rush after lunch. Refill stations for your OceanBottle are located throughout the ship, keeping you hydrated without using any single-use plastics. - All-inclusive drinks Enjoy a glass of wine or beer at the Pool Bar before dinner. Or unwind in the evening with a cocktail in the Explorer Lounge. Whatever you're in the mood for and whenever you like, drinks are available throughout the day and evening at no additional cost (excluding premium drinks). - Gratuities included Fantastic service is standard at HX Expeditions, and they'll never add discretionary charges onto your bill. If you'd like to leave something extra, it's always appreciated. - Daily expeditions and activities Handpicked experts from a range of fields will lead you on discoveries each day, whether on shore or on board. Join the Expedition Team on hikes, community visits, and small boar trips before heading back to the ship and hearing fascinating talks in the lecture hall, as well as your briefing on the next day's schedule. Optional premium activities like kayaking are available for an extra fee, depending on the destination. - Expedition gear and water bottle, yours to take home All guests receive a polar expedition jacket, a backpack, or another piece of HX eploration kit for the area you're exploring. And as the first cruise brand to ban single use plastics, all guests receive a complimentary water bottle to refill on board and take home. - Professional photos of your trip from onboard photographer Every expedition is the trip of a lifetime, and HX has a professional onboard photographer on each ship who'll capture stunning images from your voyage. You will receive these as a beautiful digital album after you've returned home as part of your HX Expedition Logbook. - Wi-Fi at no extra cost HX Expeditions offers Starlink Wi-Fi on all of their ships. Be aware that they often sail in remote areas with limited connection and streaming isn't supported. - Full access to the HX Science Center Often described by guests as "the heart of an HX ship", the interactive science program is like nothing you'll find elsewhere. Join the onboard scientists, hear from experts, collect samples, and get involved in the citizen science projects. Spot something new with fellow birders or spend time studying what you find under the microscope. |