Jackie Matthews Colleyville, TX Travel Agent | Vacation.com
Jackie Matthews

Jackie Matthews

Colleyville, TX Travel Agent

Adventure Awaits World Travel, LLC

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8 Years of Experience
Additional Languages
English

Cruise Travel Expert- ocean, river, expedition

Dog sledding adventure on a glacier in Alaska

Cruise vacations and large group cruises are my specialty and I love my work! I coordinated my first group cruise in 1990, have over 44 years of cruise and world travel experience to 32 countries (and counting), and am certified in Group Travel and Accessible Travel. I have elite booking status on the world’s top ocean and river cruise lines - which means I have access to private inventories not open to the public and additional amenities and valuable travel perks to help your travel dollars go farther.Cruising with a group - whether it's your church, club, company, or a family reunion- is a wonderful way to travel. You unpack once, visit numerous countries and exciting ports of call, and get to share amazing experiences.

But cruising with a group requires a specific skill set, a much higher degree of planning and organization, to get it right. If done well, everyone has a fabulous experience and leaves the trip asking, “Where are we going next?” But if the group does not have good organization and communication from beginning to end, people can feel frustrated, anxious and unhappy, leaving you - the group leader -  stressed and losing sleep. Over the years, I have developed a protocol that enables me to effectively plan and book large groups of people on cruise vacations. My services include (but are not limited to) negotiating with the cruise lines for best pricing, cabin locations and amenities for your group, coordinating transfers, pre- and post-cruise hotel nights, transportation, communication with all members (via cruise night in-person or virtual events, emails, private Facebook page, etc. ), and coordinating on-board experiences and shore excursions that are exclusive for your group. I work hard to make sure you, as the leader, do not lose sleep or have to deal with a million phone calls because someone dropped the ball. I handle the myriad of details. You go and make memories! 

My process, developed from years of travel, starts with a fun conversation. As we talk, I can often uncover things you may not have thought of but are very important to the success and enjoyment of your trip. So, whether you are considering a family vacation, a reunion with all the cousins and grandparents, a wedding vow renewal with friends and family, a gal pal getaway on a cruise ship, a trip for your club or company off-site, let's talk. Your next adventure awaits!

Areas of Expertise

Reviews

43 Reviews
The best trip/cruise of our lives.
Jackie went above and beyond helping us plan our cruise. Responded to all of our questions in a timely manner and gave us excellent tips to enhance our experience on our fabulous trip to the British Isles.
Jo - Grand Prairie TX - Traveled to Europe
4 of 5 people found this review helpful. Was this review helpful to you? YES | NO
Best trip experience of my life!
We had a large group going to the British isles for 12 days. Jackie was wonderful in getting all of that coordinated. Keeping us informed of the latest Covid information. Even having question and answers with us on Facebook live. She went over and above! I would recommend her to anyone!
The British Isle trip - Irving TX - Traveled to United Kingdom ~ Europe
4 of 5 people found this review helpful. Was this review helpful to you? YES | NO
The Happiest Place on Earth!
Jackie was fantastic in helping us navigate all of the options for our trip! From researching all of the resort options for us to consider to recommending activities which would be tailored to our family group of thirteen people ranging in age from two to 91 years old, she personally assisted us in booking and creating the perfect trip for us! She extended personal touches which thrilled our grandchildren! Her knowledge and expertise made it easy for us to make our choices. Also, she was very flexible in changing a park booking for us for thirteen people once we were already in WDW. We appreciate Jackie’s attention to detail and her sincere desire to create a wonderful experience for us!
Leslie - Southlake, TX - Traveled to Walt Disney World ~ Florida ~ USA
3 of 3 people found this review helpful. Was this review helpful to you? YES | NO

Certifications & Awards

asta awardbwC awardlla award
AMA Academy
AMA Academy
AmaWaterways Specialist
AmaWaterways Specialist
Celebrity Learning Certification
Celebrity Learning Certification
Holland America Line Academy Specialist
Holland America Line Academy Specialist
Oceania Certified Travel Advisor
Oceania Certified Travel Advisor
Regent Seven Seas Luxury Cruise Expert
Regent Seven Seas Luxury Cruise Expert
Seabourn Academy Graduate
Seabourn Academy Graduate
Viking Expeditions Expert
Viking Expeditions Expert
Viking Expert
Viking Expert
Viking Oceans Expert
Viking Oceans Expert
Viking Rivers Expert
Viking Rivers Expert

Additional Certifications

  • Accessible Travel- CLIA
  • Commodore - Princess Cruise Line
  • Elite Cruise Counselor- Cruise Line International
  • Magellan Travel Award 2023 And 2024
  • Master Cruise Counselor
  • Commodore - Cunard Cruise Line
  • Viking Certified Specialist
  • Master Cruise Counselor- CLIA
  • Group Travel Specialist
  • Alaska Certified Expert- Princess Cruise Line
  • Regents Seven Seas- Certified
  • Sandals
  • Safe Travel Speciality
  • Luxury Cruise, Group, Meetings At Sea Certified
  • Celebrity- Certified

My Travel Stories

Nile River Cruise

Nile River Cruise

Seeing the great pyramids and sphinx in Giza, exploring the new Egyptian museum, riding a camel, taking a cruise on the Nile have been on my bucket li...

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Viking River cruise on the Rhine

Viking River cruise on the Rhine

Viking does a fantastic job with both their river cruises and ocean cruises. We took a wonderful river cruise on the Rhine from Amsterdam to Basal. We...

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Alaska Cruise and Denali National Park

Alaska Cruise and Denali National Park

John and I have cruised to Alaska and visited Denali National Park 3 times. Alaska truly is one of the most beautiful and untouched regions in the wor...

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Israel- The Trip That Will Bless Your Life

Israel- The Trip That Will Bless Your Life

We wanted to go to Israel for decades. We had heard from so many other people how a trip to the Holy Lands will change your life and they were right! ...

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My Places.

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