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Jackie Matthews
Jackie Matthews

Jackie Matthews

Colleyville, TX Travel Agent

Adventure Awaits World Travel, LLC

38 Reviews
100% Recommended
7 Years of Experience
Additional Languages
English

Cruise Expert- Viking,Celebrity and AmaWaterways

Cruise vacations and large group cruises are my specialty and I love my work! I coordinated my first group cruise in 1990, have over 44 years of cruise and world travel experience to 32 countries (and counting), and am certified in Group Travel and Accessible Travel. I have elite booking status on the world’s top ocean and river cruise lines - which means I have access to private inventories not open to the public and additional amenities and valuable travel perks to help your travel dollars go farther.Cruising with a group - whether it's your church, club, company, or a family reunion- is a wonderful way to travel. You unpack once, visit numerous countries and exciting ports of call, and get to share amazing experiences.

But cruising with a group requires a specific skill set, a much higher degree of planning and organization, to get it right. If done well, everyone has a fabulous experience and leaves the trip asking, “Where are we going next?” But if the group does not have good organization and communication from beginning to end, people can feel frustrated, anxious and unhappy, leaving you - the group leader -  stressed and losing sleep. Over the years, I have developed a protocol that enables me to effectively plan and book large groups of people on cruise vacations. My services include (but are not limited to) negotiating with the cruise lines for best pricing, cabin locations and amenities for your group, coordinating transfers, pre- and post-cruise hotel nights, transportation, communication with all members (via cruise night in-person or virtual events, emails, private Facebook page, etc. ), and coordinating on-board experiences and shore excursions that are exclusive for your group. I work hard to make sure you, as the leader, do not lose sleep or have to deal with a million phone calls because someone dropped the ball. I handle the myriad of details. You go and make memories! 

My process, developed from years of travel, starts with a fun conversation. As we talk, I can often uncover things you may not have thought of but are very important to the success and enjoyment of your trip. So, whether you are considering a family vacation, a reunion with all the cousins and grandparents, a wedding vow renewal with friends and family, a gal pal getaway on a cruise ship, a trip for your club or company off-site, let's talk. Your next adventure awaits!

Areas of Expertise

Destinations:

Germany
Italy
Alaska
Egypt
Aruba
Bahamas
Cayman Islands
Israel
France
Virgin Islands

Interests:

Cruises
Luxury Cruises
Family Vacations
Religious
River Cruises
Meetings & Incentives
Accessible Travel
Small Ship Cruises
Special Needs

Suppliers:

Adventures By Disney
Regent Seven Seas Cruises
Viking
Disney Cruise Line
Explora Journeys
AmaWaterways
Sandals Resorts
Celebrity Cruises
Cunard®
Princess Cruises®

My Travel Specialties

Back to All Specialties
Viking Cruise Expert

With our fun group aboard the Viking Eir

Viking Cruise Expert

<p>I am trained, certified and highly experienced in Viking cruises- both ocean and river. John and I love to cruise on Viking because they are truly are a destination expert. We love to learn about where we are going before we go because it makes each port of call more meaningful. For example, when we visited the beaches of Normandy, the fact that we watched Band of Brothers, Ike, Churchill and read The Bradford Boys gave us so much depth and understanding to what we were seeing. I love that Viking provides suggested reading lists and movies to watch before the cruise and I make sure my clients have that information. Yes- this retired school teacher does give homework. But only if you want it! Viking never disappoints. I know when I book my husband and myself aboard Viking- whether ocean or river- we are going to receive excellent service, eat delicious food and enjoy lectures and talks, music and dancing from the places we visit. That is why I am so loyal to Viking when it comes to my clients- I know every one of my clients in going to have a fabulous experience, too. So, whether you are interested in a river cruise down the Rhine to see castles and picturesque, or a Christmas Markets cruise on the Danube from Passau to Budapest (the views of the Parliament Building in Budapest at night is spectacular), from a Med cruise to view the Antiquities of Greece to a world cruise- I am delighted ot book your cruise and help you prepare to enjoy every moment of your amazing experience on Viking.</p>

Other Specialties

Group Cruise Specialist:families,clubs, churches

I have elite booking status on Regents Seven Seas, Cunard, Viking, Amawaterways,...

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Family Reunion Travel Specialist

Traveling with a large, extended family is wonderful! Getting all the cousins, a...

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Cruise Travel Expert- ocean, river, expedition

Cruise vacations and large group cruises are my specialty and I love my work! I ...

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Reviews

38 Reviews
Jackie went above and beyond helping us plan our cruise. Responded to all of our questions in a timely manner and gave us excellent tips to enhance our experience on our fabulous trip to the British Isles.
Jo - Europe
We had a large group going to the British isles for 12 days. Jackie was wonderful in getting all of that coordinated. Keeping us informed of the latest Covid information. Even having question and answers with us on Facebook live. She went over and above! I would recommend her to anyone!
The British Isle trip - United Kingdom ~ Europe
Jackie was fantastic in helping us navigate all of the options for our trip! From researching all of the resort options for us to consider to recommending activities which would be tailored to our family group of thirteen people ranging in age from two to 91 years old, she personally assisted us in booking and creating the perfect trip for us! She extended personal touches which thrilled our grandchildren! Her knowledge and expertise made it easy for us to make our choices. Also, she was very flexible in changing a park booking for us for thirteen people once we were already in WDW. We appreciate Jackie’s attention to detail and her sincere desire to create a wonderful experience for us!
Leslie - Walt Disney World ~ Florida ~ USA

Certifications & Awards

AMA Academy
AMA Academy
AmaWaterways Specialist
AmaWaterways Specialist
Celebrity Learning Certification
Celebrity Learning Certification
Holland America Line Academy Specialist
Holland America Line Academy Specialist
Oceania Certified Travel Advisor
Oceania Certified Travel Advisor
Regent Seven Seas Luxury Cruise Expert
Regent Seven Seas Luxury Cruise Expert
Seabourn Academy Graduate
Seabourn Academy Graduate
Viking Expeditions Expert
Viking Expeditions Expert
Viking Expert
Viking Expert
Viking Oceans Expert
Viking Oceans Expert
Viking Rivers Expert
Viking Rivers Expert

Additional Certifications

  • Accessible Travel- CLIA
  • Commodore - Princess Cruise Line
  • Elite Cruise Counselor- Cruise Line International
  • Magellan Travel Award 2023 And 2024
  • Master Cruise Counselor
  • Commodore - Cunard Cruise Line
  • Viking Certified Specialist
  • Master Cruise Counselor- CLIA
  • Group Travel Specialist
  • Alaska Certified Expert- Princess Cruise Line
  • Regents Seven Seas- Certified
  • Sandals
  • Safe Travel Speciality
  • Luxury Cruise, Group, Meetings At Sea Certified
  • Celebrity- Certified

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