Richard Hsu

Travel can be magical, but it can also be messy — and that’s where I come in. For over 15 years, I’ve been the trusted partner for professionals, caregivers, busy parents, single parents, healthcare workers, and anyone juggling the complexities of life while still dreaming of extraordinary travel experiences.

At HsuBu Travel, I lead the Emergency Help Desk, a service designed to deliver White Glove support for those who deserve exceptional care, even if they didn’t know it was an option. Whether you’re balancing a high-stakes career, coordinating family travel with elderly loved ones, or handling the unpredictable nature of healthcare work, I specialize in turning travel chaos into calm with precision, creativity, and care.

From last-minute cancellations to intricate multi-stop itineraries, I handle the logistics so you don’t have to. My approach combines VIP-level problem-solving with a deep understanding of the unique challenges my clients face. I cut through red tape, resolve disruptions, and ensure your journey continues seamlessly — even when it seems impossible.

But let’s be upfront — this level of support isn’t free. What you can count on, however, is that I always keep your priorities, budget, and peace of mind at the center of every solution. My mission is to save you time, reduce stress, and ensure every dollar you spend adds meaningful value to your experience.

What I’m Known For

When travel plans unravel and the stakes are high, discerning travelers turn to me. My expertise isn’t just in crafting seamless travel experiences — it’s in stepping up as the go-to problem-solver when the unexpected happens. Whether you’re a single parent navigating family logistics, a caregiver planning travel for elderly parents, or a professional coordinating a high-pressure group trip, I provide calm, creative solutions to keep your travel on track.

From rebooking canceled flights and managing itinerary changes to resolving emergencies with discretion and efficiency, I deliver White Glove service tailored to your life’s needs.

Care Auxiliary Support Package

One of my most meaningful offerings is the Care Auxiliary Support Package, designed specifically for healthcare workers, caregivers, and other unsung heroes whose unpredictable schedules demand flexibility. I handle the rescheduling, paperwork, and last-minute disruptions that come with the territory, so you can focus on what matters most.

White Glove Service That’s Worth It

Many of my clients didn’t realize a service like mine existed — or that they deserved it. Whether you’re planning a personal retreat, a family getaway, or a group adventure, I’m here to deliver concierge-level support that makes your journey effortless. I focus on keeping your travel seamless while staying mindful of your budget, priorities, and peace of mind.

Why I Love What I Do

My passion for travel is rooted in my connection to the destinations I’ve explored and the people I serve. From the historic streets of Europe to the vibrant landscapes of South America and the tranquil beaches of Southeast Asia, every destination has shaped how I design experiences that immerse clients in the beauty, culture, and soul of a place.

In the ever-evolving world of travel, I thrive on adaptability, precision, and quick thinking. Every challenge is an opportunity to create a first-class experience, and there’s no greater satisfaction than helping my clients overcome hurdles and return home with incredible memories.

Travel Problems, Resolved

When life’s complexities threaten to derail your travel plans, I’m here to ensure everything stays on course. Let’s turn travel challenges into opportunities for extraordinary experiences, where every detail is handled and every disruption is met with swift, expert care.