We knew we wanted to travel to Hawaii for our 25th anniversary. We are not experienced travelers so we sought help from Terry. While we had some idea of where we wanted to go and what we wanted to see, we realized we needed someone to help fill in the details, provide guidance and make the arrangements. When we contacted Terry she listened to our thoughts and wishes then worked with us to finalize our plans. Once we were happy with the trip itinerary she made all the arrangements and reservations. Working with Terry was both comfortable and straightforward. She was always professional; she honored our wishes; and she presented us with complete and concise information to review. It was a very pleasant experience. As for the trip it went wonderfully with no hiccups or unpleasant surprises. We would not hesitate to work with her again.
Roger - Hawaii ~ USA
Our flights, hotel, and excursions were wonderful. Terry listened and found what we needed and beyond. And when we were late and missed our flight, Terry helped us fix it all and it still went seamlessly.
LBHam - Mexico ~ Mexico
I have worked with Terry's Travel for several years. I find Terry knowledgeable, helpful, and sincerely interested in what I want and need, right down to the last mile. She thinks ahead of difficulties I might have and helps me anticipate items that could otherwise frustrate me or possibly interrupt my trip!
Terry makes the miles secondary to the pleasure!
Rotcorp -
Terry is one of the best travel agents we've met. Due to covid 19 our cruise got canceled I called Terry she managed to the same room and worked hard getting refunds rescheduling she did a wonderful job. We are keeping her as our travel agent.
Softie - Alaska ~ USA
Terry is knowledgeable and works hard to get you the best package. She also ensures that you have all the relevant documentation to ensure you have a wonderful trip with no issues!<br/>AND when we found that our ride home from the airport wasn't available she organized car rental at a great rate.<br/>For the best deal and peace of mind we would recommend using Terry for all your traveling needs.
Bernadine Manning - Australia ~ Australia & New Zealand
Terry was excellent to work with from beginning to end. She is very knowledgeable and helpful. Having 12 in our group that were first time cruisers, she gave insight and advice to make the trip a true pleasure! She kept us up to date on when to schedule flights, shuttle, insurance, payment schedule. Definitely will use Terry again in the future!
DJ - Grand Cayman ~ Cayman Islands ~ Caribbean
Terry was able to guide me through several ideas while dealing with the interruptions in our travel plan due to coronavirus. Terry assured our fears and helped us to make the best choice to alter our travel plans. I appreciate all of your advice.
Brandy - Germany ~ Europe
Terry has worked with me on a few trips now, and I always call her first before embarking on a new planning adventure. She makes excellent recommendations, helps me understand potential pitfalls, has great deals, and will bend the space-time continuum to get two people from two different states into another country at about the same time. I've learned how helpful it is to have a trained travel agent to help you with logistics. I completely trust her and look forward to working with her again and again!
Ara R. - Scotland ~ Europe
Great trip Terry was able to help, actually did for me my arrangements for flights and associated items including hotel reservations, as I prefer to drive every where I can. She also did a lot of extra because originally planned prior to covid-19 pandemic, had to cancel those plans and reschedule different plans for the same trip when travel permitted again. Original trip flights to Sitka, Alaska, boat tour 2 weeks to Ketchikan, and flight back. Included hotel in both Sitka and Ketchikan. Rescheduled trip, no hotels, different flights. Sitka eliminated and flight to Juneau. boat tour Juneau to glacier Bay back to Juneau then to Ketchikan.
Alaskan Traveler - Alaska ~ USA
We had never used a travel agent before so did not know what to expect. Terry was patient with our many questions and offered recommendations from her own travel experiences. Due to COVID-19 our cruise was canceled in 2020. Due to our timeframe we opted to get a full refund from the cruise line, Terry was extremely helpful as our liaison and getting our refund in a timely manner. We look forward to working with Terry again for our future dream travel plans
J & E Snider - Alaska ~ USA
Terry is very helpful, informed, and experienced. She knows where to place you on the ship, and she provides added "perks" to make your stay even better...like onboard credit, excursion credits and even chocolate covered strawberries to greet us!
Sandy - Bahamas ~ Caribbean
Terry is very knowledgeable and experienced in the travel agency field. She was so helpful and accommodating to all of my needs and wants. I’m confident that I would have not been able to find a better detail for my trip if I had used another resource to do so. I didn’t have to do any of the confusing hard work that is needed when booking a trip because Terry was so resourceful. She was also very patient with me when I didn’t understand something and was available pretty much any time of the day to help with anything! I’m super grateful for her help!
Great Travel Agent = Great Trip - Cancun ~ Quintana Roo ~ Mexico
Terry was really great to work with. She knows the Caribbean area very well and the ports that the ships visit. She did my airfare, hotel, transfers, cabin booking, the whole package! And she was able to help me select some great shore excursions. Saved me a lot of time and hassle. She was able to get me a great price and some good onboard amenities.<br/>Definitely will call her again!
simlc - Caribbean Sea ~ At Sea ~ At Sea
As a travel client, Terry introduced us to American Cruise Lines. We've just taken our fifth cruise with them.
joer - Alaska ~ USA
Terry is knowledgeable and so easy to work with! She cares about your personal experience and was always quick to respond to my questions and needs.
Happy Traveler - Scotland ~ Europe
Terry was great. She is very knowledgeable about various countries and cruises. She has great suggestions and is very helpful
Val - Baltic Sea ~ At Sea ~ At Sea
Terri was wonderful in finding the perfect girl's trip for us. She was very informative and answered all of our questions.
Tiff - Italy ~ Europe
Terry was very personable and very responsive to help and answer questions at any time of the day. She definitely made this vacation smooth and carefree.
Lillian Connection - Alaska ~ USA
Working with Terry to plan our trip to Scotland and Ireland was fantastic. I knew we wanted to go to Scotland, but I didn't know where exactly, or how to best arrange hotels, experiences, etc. I contacted Terry for help and after asking a few questions about what we were looking for, she sent over several package tours for us to pick from. It was hard to choose, but we ended up doing a 15 day tour of both Scotland and Ireland, and it was the most amazing time! Terry handled all the details for the tour, flights, and insurance, and answered all our questions before, during, and after the trip. We had an issue with our outbound flight getting delayed and Terry answered my questions on how to meet up with our tour if we missed the transfer upon arrival even though she was on her way to dinner to celebrate her anniversary. Fantastic service, we will definitely reach out to her again when we are ready to plan our next adventure.
Tara W - Scotland ~ Europe
Terry was fantastic at making sure my trip to Europe was seamless and stress free. She got everything booked and even went out of her way to share local spots she went through over the years.
Brandon - Europe
Terry was a great help sorting through the process of cruise research. It is particularly tricky to find detail for a family of five; cruise ships certainly feel designed for groups of 4 and under. Terry responds promptly and offered lots of options.
KimH - Alaska ~ USA
It was a pleasure working with Terry, she was right there every step of the way with me. I will book with her for our next trip in the very near future.
Queen - San Juan ~ Puerto Rico ~ Caribbean
Terry is responsive even when I’m sure it’s inconvenient for her ( when she’s on vacation), and very knowledgeable.
Mike - Alaska ~ USA
Always runs smoothly, I do not have to worry about our vacation, Terry takes care of everything
John - Grand Bahama Island ~ Bahamas ~ Caribbean
Terry has a depth of experience and knowledge and thus is able to suggest excursions off the ship we'd be interested in. She watches out for us clients!
Ruth Lynne - Alaska ~ USA
She is ready to make you the best deal she possibly can for your trip!
Lenny - Hawaii Island ~ Hawaii ~ USA
Me & my wife just love working with Terry sim she planned our 2017 cruise. She will be planning our vacations from now on out. She's going to be planning our 2020 cruise. She's a very wonderful and pleasant person to work with. As far as we are concerned she's like family. We would recamend Terry for anyone. Thanks again Terry. Ralph &Keri.
Softie - Alaska ~ USA
Terry was friendly and professional. She worked well with all family members to help us plan a family reunion cruise and get us the accommodations that were perfect for everyone. She went the extra mile in every way, including helping with passports and recovering a lost suitcase.
Jenafer - Mexico
Terry was so helpful! Our flight was cancelled 2 times due to a blizzard that came through and Terry was able to reschedule all of our reservations. She worked with the hotels to make sure we didn’t have to pay the change fees. She even contacted the insurance company to help make sure we didn’t pay anything extra because of our delays. We loved the hotels and places we stayed. Terry was very knowledgeable about where we we’re going and gave us great advice. We will definitely use her again!
Amy - Orlando ~ Florida ~ USA
Super to work with! She takes care of all the details even the ones I would never consider. It is so nice to take a vacation without all the stress of trying to plan things on your own. She shares her experience and knowledge so the trip is relaxing.
John - Europe
Terry was so great! She met all of our expectations and helped us plan an awesome vacation!
The Webbs - Catalina Island ~ California ~ USA
She is a kind, hard-working, knowledgeable travel agent and helped us have fulfill vacation dreams.
Ruthlynne - France ~ Europe
She was very positive, and great at keeping in touch with us, me and my fiance were struggling on finding a hotel, yet Terry kept at it and found us a great hotel. She always kept in touch either by phone or email, and she spent hours most of the day until she found us a hotel, and we didn't have to wait long for her to find a great deal to get tickets. Yes for sure more than 100% I would work with Terry for another Travel Destination.
Brian and Danette - Okinawa (Kadena Afb) ~ Japan ~ East and Southeast Asia
Helpful, thorough, caring, resourceful
Joni - Palm Springs ~ California ~ USA
We have really enjoyed having Terry as our agent for several of our vacations, both as a family and also as a couple. She is knowledgeable, experienced, and willing to work with you at any budget level. She helped us understand what we would need to prepare and plan for during our first trip to Europe, which was so helpful! She is willing to search for the best prices, or allow us to search and then use her expertise in arranging for our flights, etc. She has made traveling a breeze, and so much fun!
momof8 -
She was accommodating to the specific timeframe we needed to travel. She was great at doing all the legwork for us. Thank you Terry!
KDorsey - New York (La Guardia) ~ New York ~ USA
Working with Terry was a very good experience. She gave us excellent suggestions as to where to stay and suggested some very entertaining and enjoyable activities for us. Terry also helped us to find best deals on the activities we chose. We thoroughly enjoyed each of the activities we chose and Terry took care of getting all of the tickets and arrangements needed for the activities we enjoyed, including our airfare and transportation to and from the airport. And a real plus was being able to get a good nights rest in a comfortable bed!! Thank you Terry!
The Moring’s - New Orleans ~ Louisiana ~ USA
When my husband wasn't keen on an Alaskan Cruise, Terry came up with the perfect solution....................... a cruise down the east coast from Quebec City! Perfect as he doesn't do well with too much sun!
Berni - Quebec City ~ Quebec ~ Canada
Terry was a great help in planning and booking our trip to Tanzania and trek to the summit of Kilmanjaro. <br/> <br/>With Terry's help, we were able to book an excellent guide and outfitter for the Kilmanjaro trek. Terry also helped juggle and book relatively complicated air travel--both inter-continental and within the African Continent.<br/><br/>Finally, when the (African) airline canceled flights, Terry was available and able to help get the problems resolved--literally saving us hundreds of dollars.
Bill - Tanzania ~ Africa
I asked Terry to book an Amtrak train trip to Niagara Falls and New York City as a surprise for my husband's retirement gift. We just got back and everything was perfect. She really listened when I told her my vague idea of what I wanted to do and turned it into a reality. Terry thought of so many details that made the trip worry free for me and a great memory for the two of us. It would have been a mistake for me to try to book this by myself. I never would have gotten the timing of catching three different trains right. Terry made sure we had transportation arranged for in both places after the train, and our hotels were within walking distance of so many places we wanted to visit. The hotels we stayed at were excellent, and the passes for the attractions were just perfect for people who had never been to either of these places. Thanks Terry. I can't wait to do another trip that Terry arranges for me. I'll definitely use Terry's Travel again.
The Jorgensens - Niagara Falls ~ New York ~ USA
I needed to leave town quickly. Terry acted quickly to provide me with options for flights. She booked the flights for me and made sure I was aware of baggage requirements and also made sure I had transportation once I arrived at my destination. She was prompt, knowledgeable and caring! I would definitely call Terry again!
Barb -
Very knowable on the cruise we were doing and detailed on certain thing for our booking and wedding stuff.
crunktaco - Cozumel ~ Quintana Roo ~ Mexico
Very helpful and knowledgeable regarding Disneyworld. Always just a phone call away. Thanks!
Disney World - Orlando ~ Florida ~ USA
Terry truly wants her clients to have the time of their lives
RETHA - Caribbean
It was a great trip at a great price, and Terry made sure we we're getting a quality vacation for our 15th anniversary.
Patrick - Ensenada ~ Baja California Norte ~ Mexico
One thing we love about Terry, she takes the time to explain every thing you need to know. She does it with a wonderful attitude. And go's out of to answer your question as thoroughly so you can under standard. Hay Terry keep up the good work. You Will always be our travel agent. Sincerely Ralph & Keri Olson
Softie - Alaska ~ USA
Terry is professional, knowledgeable and personable. She listened to what we wanted our trip experience to be and worked to create it for us. Her experience was invaluable as she was able to suggest ways to create our ultimate vacation experience and yet keep costs under control. She was prompt in responding to questions and always solved any problems and concerns speedily and with an emphasis on meeting our needs and wants. She did a fantastic job for us and I would definitely work with her again and can highly recommend her.
lbjafwife - Bahamas ~ Caribbean
Our experience with Terry was great. She was very helpful at each turn of the road.
mark - Disneyland ~ California ~ USA
Thank You Terri, Again you're able to find the best cruises for the family at the best price at the right time. We have always counted on your advice and up to date knowledge.
Westpacjohn -
Terry has been the best at helping me find what I was looking for exactly and found me a really great cruise for the best price available. Even with everything that is going on right now she responded in a timely manner and is very knowledgeable in what she does.
Manny - Caribbean
Easy to work with. Worked hard to meet our needs for a big trip involving 13 People. Significant savings on flight compared to booking privately.
Brian - Italy ~ Europe
Met her on a cruise 10 years ago, her assistance since then immeasurable.
Carl N - World Cruise ~ Other
Terry took the worry out of my planning. She has traveled a lot herself so she was able to speak from experience. She made great suggestions and helped me find the best itinerary. She took my information and did all of the booking so I didn't have to worry about a thing. She followed up with documents for me to print and told me how to check in etc. Thanks for making this trip a breeze Terry!
Lisa - Caribbean Sea ~ At Sea ~ At Sea
Terry Sim has helped me to coordinate a couple of business trips. Once you give Terry your travel requirements, she gets to work researching the best deals for you. Because she has information that I don't have, she was able to put together trips that allowed me to relax.
S. -
Terry was very helpful when planning our trip. Her experience made our experience great!
Debbie - Hawaii ~ USA
We truly had the very best time on our trip and it was all thanks to Terry!<br/><br/>Terry was such a joy to work with! We literally gave her a budget and said "Go!" and she came back with an incredible vacation package for an unforgettable Girls Getaway. She planned out every detail of this trip and we couldn't be more grateful for her expertise, recommendations and thoughtfulness. <br/> <br/>She even arranged a special treat for us from the hotel upon our arrival! It was too cute and very sweet. <br/><br/>My first time to the Caribbean, my first time to Mexico, my first time seeing such beautiful water... It truly couldn’t have been any prettier!<br/><br/>Highly recommend Terry's services to anyone looking to take a trip ANYWHERE! She is an excellent resource and tour guide to have in your corner. <br/><br/>THANK YOU TERRY!!!
Paige S. - Cancun ~ Quintana Roo ~ Mexico
<br/>Terry was fantastic in every step of planning our Scotland/Irish Tour. Her coordination was top notch with the CIE tour and she was always available for all our questions and concerns. I would highly recommend her services to my family and friends. Now that we visited My wife's homeland, we will definitely contact her for our next trip. My roots in Italy and Sicily.
Betty and John - Scotland ~ Europe
Terry is both knowledgeable and accommodating! Having someone else establish itineraries and insurance information allows me to enjoy my vacation.<br/><br/> Terry not only anticipates possible needs and problems with suggestions for how we can be prepared; she schedules delightful, exciting side trips! <br/>We are always delighted with her service.
Rocky - China ~ East and Southeast Asia
When Terry found out that my business retreat partner and I were planning our first retreat together, she immediately jumped in and gave us a bunch of choices. Gave us information towards several cities and places to hold the retreat. We did choice one of the choices she proffered to us. Which was a very lovely place in Breckenridge.
She is always helpful and friendly towards her customers.
Retreat -
Terry arranged 6 peoples flight plans to Africa at different dates! The layovers were timed just right everyones flights were perfect. It was a complicated trip and Terry made it all work. We had people coming from Seattle, Salt Lake City, Denver, heading to Tanzania, Africa! Everything worked out beautiful, a trip of a lifetime!
Kim -
After working with Terry for a couple of trips I've discovered the value in working with a professional travel agent. I've learned that having someone with an extensive background in travel and great connections with travel destinations makes for a much more enjoyable trip with very few "surprises" that can make or break your trip. She saved me so much time, effort, frustration and money that it taught me to have Terry take care of it so I can sit back and just relax. After all, that's what I go on vacation for!
Debi - Danube ~ On the River ~ At Sea
Terry has assisted us on two trips over the years. She has provided excellent service as well as good advice when we weren't sure what we wanted to do. She worked with our quirks when it came to pricing and schedule. I will be using Terry again, and telling my friends.
Barb - Rome ~ Italy ~ Europe
Terry was very helpful with planning my professional women's event. She identified the location, assisted with getting the details I needed to make important decisions and responded to my questions in a professional manner!
Lyn -
Terry is a very knowledgeable travel agent and helped me very quickly plan vacation accomodations for this summer. Eveything was completed within 24 hours. I will definitely use her again!
Linda -
Terry was absolutely the most wonderful help to our family in planning our cruise.We had so many questions that she cleared up for us.We all felt we could go to her with the very simple questions and we had some pretty simple ones. She was so open and helpful to us all the time.it was so great and helpful when she gave her suggestions.it helped us so much. It made our cruise such a great time!<br/>We are so thankful for all her help.
Jeri - Alaska ~ USA
Terry is a wonderful travel agent who helped me plan a great trip to Hawaii by supplying all kinds of great ideas of fun things to do that I didn't know were there. The day trips make for a fabulous vacation and Terry made sure I was able to get several at great prices on the days I wanted to go. She made the planning effortless which is what a great vacation is supposed to be!
Debi -
She is WONDERFUL!!! SO much value in working with someone who knows what is out there -- with dozens of travel sights and options, it has been great to work with a real person who genuinely celebrates life's milestones with you! We tried many times to go online ourselves and search out options --WAY too overwhelming -- Terry works with you to pinpoint exactly the best deals and places. She listens attentively and creates options around our budget and desires. We are planning a once in a lifetime cruise with Terry and she is so good we may do this every year now! She has so many creative and fun ideas! Thank you Terry for your time and service! Well worth the small hourly fee/commission!!
MC - Caribbean Sea ~ At Sea ~ At Sea
Terry was very helpful. Always kept in communication with me and let me know about available options.
Keith - Italy ~ Europe
