Region	Hotel	Promotion
CUN	Breathless Cancun Soul Resort & Spa – Unlimited-Luxury®	Save up to 40% for travel through 12/31/25 OR Save up to 40% plus $200 in resort coupons for travel through 4/30/26
RVM	Dreams Riviera Cancun Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
CUN	Riu Palace Costa Mujeres – All Inclusive	Save up to 68% for travel through 12/31/25 OR Save up to 68%, up to $1,520 resort credits and free exchange privileges with Riu Palace Las Americas, Riu Palace Peninsula, Riu Cancun, Riu Caribe, Riu Dunamar, and Riu Latino for travel through 3/31/26
RVM	Bahia Principe Grand Coba – All Inclusive	Exclusive rates for travel through 12/31/25 OR Save up to 60% for travel through 4/30/26
RVM	JOIA Paraiso by Iberostar – All Inclusive	Save up to 50% for travel through 12/31/25 OR Save up to 50%, up to $800 in resort credits, and complimentary private round‑trip airport transfers for up to 6 passengers for travel through 4/30/26
RVM	Secrets Tulum Resort & Beach Club – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
RVM	Riu Palace Riviera Maya – All Inclusive	Save up to 66% for travel through 12/31/25 OR Save up to 66%, up to $1,460 in resort credits, free exchange privileges with Riu Palace Mexico, Riu Yucatán, Riu Playacar, Riu Tequila, and free round‑trip airport transfers included with Suite Jacuzzi Ocean View bookings for travel through 3/31/26
CUN	Grand Oasis Cancun – All Inclusive	Exclusive rates plus $200 instant savings for travel through 12/31/25 OR Save up to 60% for travel through 4/30/26
CUN	Riu Palace Las Americas – All Inclusive	Save up to 61% for travel through 12/31/25 OR Save up to 61%, up to $1,460 resort credits, and free exchange privileges with Riu Palace Peninsula, Riu Cancun, Riu Caribe, Riu Palace Costa Mujeres, Riu Dunamar, and Riu Latino for travel through 3/31/26
CUN	Live Aqua Cancun – All Inclusive	Up to $300 instant savings for travel through 12/31/25 OR Save up to 60%, one‑day complimentary cabana rental, one (1) 20‑minute foot massage, 2×1 50‑minute massage, and early check‑in & late check‑out (subject to availability) for travel through 4/30/26
CUN	Impression Isla Mujeres by Secrets – Endless-Privileges®	$200 Instant Savings for travel through 4/30/26
RVM	Bahia Principe Luxury Sian Ka'an Adults Only – All Inclusive	Exclusive rates for travel through 12/31/25 OR Save up to 60% for travel through 4/30/26
RVM	El Dorado Seaside Palms, a Spa Resort – All Inclusive	$300 Instant Savings for travel through 4/30/26
RVM	Hotel Xcaret Mexico – All Inclusive	Kids stay free for travel through 12/31/25 OR Save up to 30%, non‑stop transfers included in rate, complimentary unlimited entrance to 9 eco‑theme parks, $150 romantic dinner credit, welcome amenity for travel through 4/30/26
CZM	Dreams Cozumel Cape Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
CZM	Secrets Aura Cozumel – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
PUJ	Dreams Macao Beach Punta Cana – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
PUJ	Secrets Tides Punta Cana – Unlimited-Luxury®	$400 Instant Savings for travel through 4/30/26
PUJ	Dreams Flora Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
PUJ	Riu Palace Bavaro – All Inclusive	Save up to 64% for travel through 12/31/25 OR Save up to 64%, up to $2,086 in resort credits, free exchange privileges with Riu Palace Punta Cana, Riu Bambu, and free airport transfers are included with Villa Suite Jacuzzi bookings for travel through 3/31/26
PUJ	Hard Rock Hotel & Casino Punta Cana – All Inclusive	Save up to 54% off plus kids stay free for travel through 4/30/26
PUJ	Zel Punta Cana	Save up to 40% for travel through 4/30/26
PUJ	Iberostar Selection Bavaro Suites – All Inclusive	Special Rates for travel through 12/31/25 OR Special Rates and up to $600 in resort credits for travel through 4/30/26
PUJ	Live Aqua Beach Resort Punta Cana	Save up to 40% and $200 instant savings for travel through 12/31/25 OR Save up to 40%, $200 instant saving, one (1) day complimentary cabana rental, and complimentary early check-in and late check-out (subject to availability) for travel through 4/30/26
PUJ	Zemi Miches All Inclusive Resort, Curio Collection by Hilton	Save up to 40% for travel through 4/30/26
PUJ	Secrets Playa Esmeralda Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
PUJ	Nickelodeon™ Hotels and Resorts Punta Cana by Karisma – All Inclusive	Save up to 52% for travel through 12/31/25 OR Save up to 49% for travel through 4/30/26
POP	Emotions Playa Dorada Resort – All Inclusive	Save up to 25% for travel through 4/30/26
PVR	Dreams Bahia Mita Surf & Spa Resort – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
PVR	Dreams Vallarta Bay Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
PVR	Riu Jalisco – All Inclusive	Save up to 48% for travel through 12/31/25 OR Save up to 48%, up to $630 in resort credits, and free exchange privileges with Riu Vallarta for travel through 3/31/26
PVR	Buenaventura Grand Hotel & Great Moments – All Inclusive	Save up to 51% for travel through 4/30/26
PVR	Fiesta Americana Puerto Vallarta – All Inclusive	Up to $250 Instant Savings for travel through 12/31/25 OR Save up to 60%, one (1) day complimentary day bed at main pool, and early check-in & late check-out (subject to availability) for travel through 4/30/26
SJD	Secrets Puerto Los Cabos Golf & Spa Resort – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
SJD	Dreams Los Cabos Suites Golf Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
SJD	Riu Palace Cabo San Lucas – All Inclusive	Save up to 60% for travel through 12/31/25 OR Save up to 60%, up to $890 in resort credits, free exchange privileges with Riu Santa Fe, and free round trip airport transfers included with Suite Jacuzzi Ocean View bookings for travel through 3/31/26
SJD	Villa del Palmar Beach Resort & Spa Cabo – All Inclusive	Kids stay free for travel through 4/30/26
SJD	Grand Fiesta Americana Los Cabos All Inclusive Golf and Spa	Up to $350 Instant Savings for travel through 12/31/25 OR Save up to 60%, $100 USD Spa Credit, and early check-in and late check-out for travel through 4/30/26
MZT	Dreams Estrella del Mar Mazatlán Golf and Spa Resort – Unlimited-Luxury®	$400 Instant Savings for travel through 4/30/26
HUX	Secrets Huatulco Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
ZIH	Sunscape Dorado Pacifico Ixtapa – Unlimited-Fun®	$200 Instant Savings for travel through 4/30/26
HUX	Dreams Huatulco Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
MBJ	Breathless Montego Bay Resort & Spa – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
MBJ	Secrets St. James Montego Bay – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
SLU	Secrets St. Lucia Resort & Spa – Unlimited-Luxury®	$400 Instant Savings for travel through 4/30/26
CUR	Dreams Curacao Resort, Spa & Casino – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
OCJ	Bahia Principe Luxury Runaway Bay Adults Only – All Inclusive	Exclusive Rates for travel through 4/30/26
AUA	Secrets Baby Beach Aruba – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
AUA	Riu Palace Antillas – All Inclusive	Save up to 41% for travel through 12/31/25 OR Save up to 41%, up to $690 resort credits, and free exchange privileges with Riu Palace Aruba for travel through 3/31/26
AUA	Hilton Aruba Caribbean Resort & Casino	$200 resort credit per room per stay on 5 night stays or more (non-refundable and cannot be redeemed for cash) for travel through 4/30/26
NAS	Riu Palace Paradise Island – All Inclusive	Save up to 52% for travel through 12/31/25 OR Save up to 52% plus up to $735 in resort credits for travel through 5/31/26
SJU	Hyatt Regency Grand Reserve PR	Free breakfast for all registered guests in room for travel through 4/30/26
SJU	San Juan Marriott Resort and Stellaris Casino	Save up to 40%, $75 resort credit per stay, up to 20% off spa treatments daily, one $25 casino match play coupon per person per stay (must be 18 or older) for travel through 4/30/26
OCJ	Bahia Principe Grand Jamaica – All Inclusive	Exclusive Rates for travel through 4/30/26
OCJ	Riu Ocho Rios – All Inclusive	Save up to 55% for travel through 12/31/25 OR Save up to 55% plus up to $762 resort credits for travel through 3/31/26
SXM	Sonesta Maho Beach Resort & Casino	Save up to 60% for travel through 4/30/26
MBJ	Riu Reggae – All Inclusive	Save up to 45% for travel through 12/31/25 OR Save up to 45%, up to $762 resort credits, and free exchange privileges with Riu Montego Bay for travel through 3/31/26
SJO	Riu Palace Costa Rica – All Inclusive	Save up to 65% for travel through 3/31/26
SJO	Secrets Papagayo Costa Rica – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
SJO	Riu Guanacaste – All Inclusive	Save up to 53% for travel through 3/31/26
PTY	Dreams Playa Bonita Panama – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
CTG	Dreams Karibana Cartagena Beach & Golf Resort – Unlimited-Luxury®	$200 Instant Savings for travel through 4/30/26
MCO	Disney's Art of Animation Resort	Save up to 30% on rooms at select Disney Resort Hotels for travel through 10/11/25
MCO	Holiday Inn Club Vacations at Orange Lake Resort	Save up to 25% for 3–7 night stays or up to 30% for 8+ nights plus waived resort fee for travel through 12/20/25
MCO	Rosen Shingle Creek	Every 3rd night free for travel 6/14/25 – 6/21/25 and 7/18/25 – 10/6/25
FLL	Sonesta Fort Lauderdale Beach	Complimentary continental breakfast for travel through 9/30/25
FLL	Margaritaville Hollywood Beach Resort	30% discount for travel through 12/18/26
MIA	Cadillac Hotel & Beach Club, Autograph Collection	Save up to 10%, daily continental breakfast for 2, and daily $25 resort credit for travel through 4/30/26
ANH	Disney's Grand Californian Hotel & Spa	Save up to 20% on select stays for travel through 8/14/25
SEA	The Edgewater	$30 daily breakfast credit for travel through 4/30/26
HNL	Twin Fin	Discounted rate on breakfast above the beach and access to Coconut Club for travel through 12/23/25
HNL	Aulani, a Disney Resort & Spa	Save up to 30% on select rooms for stays 4 nights or more for travel through 12/23/25
HNL	Outrigger Reef Waikiki Beach Resort	Save up to 35% plus kids stay free for travel through 8/31/26
HNL	The Royal Hawaiian, a Luxury Collection Resort, Waikiki	Savings up to 35% or more for travel through 4/30/26
OGG	Andaz Maui at Wailea	10% off for travel through 4/30/26
OGG	Wailea Beach Resort	Savings up to 35% or more for travel through 4/30/26
OGG	Outrigger Kaanapali Beach Resort	Save up to 35% plus kids stay free for travel through 8/31/26
OGG	Royal Lahaina Resort & Bungalows	Daily discounted rate, daily breakfast for 2, and luau for 2 for travel through 12/15/25
KOA	Hilton Waikoloa Village	Special discounted rate and savings up to 25% for travel through 5/31/26
KOA	Outrigger Kona Resort	Save up to 35% plus kids stay free for travel through 8/31/26
LIH	Aston at Poipu Kai	4th night free for travel through 5/31/26
LIH	Sheraton Kauai Coconut Beach Resort	4th night free for travel through 12/20/25
DUB	Camden Court Hotel	Save up to 25% for travel through 4/30/26
FAO	Tivoli Carvoeiro Algarve Resort	Save up to 15%, upgrade upon arrival (subject to availability), early check-in/late check-out (subject to availability), 20% off spa, and $50 resort credit for travel through 4/30/26
AGP	Fairmont La Hacienda Costa del Sol	Save up to 15%, early check in and late check out (subject to availability), in-room welcome amenity, and welcome drink for travel through 4/30/26
LON	Ritz-Carlton Dubai	Save up to 20% plus breakfast included for travel through 4/30/26
MLE	OZEN LIFE MAADHOO	Complimentary late check-out (subject to availability) and 100 USD resort credit per room per stay for travel through 4/30/26
ROM	Hotel Diana Roof Garden	Save up to 10% for travel through 3/12/26
LIS	The One Palacio da Anunciada	10% off Jr. Suite for travel through 4/30/26
PMI	Dreams Calvia Resort & Spa - Unlimited-Luxury®	Save up to 40% for travel through 4/30/26
BOJ	Dreams Sunny Beach - Unlimited-Luxury®	Save up to 40% for travel through 12/31/25 OR Save up to 40% and $200 in resort coupons for travel through 4/30/26
TFS	Dreams Jardin Tropical Resort & Spa - Unlimited-Luxury®	Save up to 40% for travel through 4/30/26
TFS	Alua Tenerife	Save up to 40% for travel through 4/30/26
BOJ	Secrets Sunny Beach - Unlimited-Luxury®	Save up to 40% for travel through 4/30/26
PMI	Zoetry Mallorca Wellness & Spa - Endless-Privileges®	Save up to 40% for travel through 4/30/26
BOJ	AluaSun Helios Beach	Save up to 40% for travel through 4/30/26

Caitlyn Conneen

Moultonborough, NH Travel Agent

The Vacation Group

9 Reviews

100% Recommended

7 Years of Experience

Additional Languages

English

As an experienced customer service representative at CruCon Cruise Outlet, I bring years of expertise in working with all of the major cruise lines. My role is to ensure that our clients receive exceptional service and support throughout their cruise journey, from the moment they start planning their trip to their return home.

I have extensive knowledge of each cruise line's offerings, including Celebrity, Royal Caribbean, Norwegian, Princess, Holland America, Carnival, and more. This allows me to provide personalized recommendations based on our clients' preferences, whether they're looking for a family-friendly adventure, a romantic getaway, or a luxury cruise experience.

My responsibilities include assisting clients with booking their cruises, answering inquiries about itineraries, onboard amenities, and excursion options, and resolving any issues or concerns that may arise before, during, or after their cruise. I strive to make the booking process seamless and enjoyable, ensuring that our clients have all the information they need to make informed decisions about their cruise vacation.

My years of experience in customer service have taught me the importance of building strong relationships with our clients, understanding their needs, and providing exceptional support every step of the way. I take pride in representing CruCon Cruise Outlet and ensuring that our clients have unforgettable cruise vacations that leave them with lasting memories.

My Travel Specialties Reviews Certificates & Awards My Places Travel Stories & Media Itineraries

Areas of Expertise

Destinations:

Bahamas

Alaska

Interests:

Cruises

Luxury Cruises

River Cruises

Small Ship Cruises

Expedition Cruises

Suppliers:

Celebrity Cruises

Royal Caribbean

Norwegian Cruise Line

Princess Cruises®

Holland America Line

My Travel Specialties

Passenger Experience and Relations Expert

As an experienced customer service representative at CruCon Cruise Outlet, I bring years of expertise in working with al...

Reviews

9 Reviews

A big shout out to Caitlyn for continuing her perfect customer service track record. If you ever need assistance from CruCon, their associates in their Customer Service, such as Caitlyn, can quickly and easily solve any issue you may have. Never hesitate to book with CruCon!

Cswsand - Caribbean

She got me a straight answer on a very confusing Oceania promo.

Ken - Alaska ~ USA

Caitlyn on many occasions has responded quickly and has always solved all problems for us. Highly recommended.

none - Mexico

Caitlyn responds so quick, you barely have time to hit the “enter” key. 🔑 She always gets an answer to any question you may have. A real joy to work with.

Carol - Caribbean

Extremely knowledgeable and courteous the best

Pete from St Pete - Vancouver ~ British Columbia ~ Canada

I contacted Caitlyn to help with arrangement and booking of a cruise for me and my family. This project proved to be more complicated than I expected. Even though I have booked many cruise vacations with CruCon previously, I didn't realize that various cruise companies may have different rules and approaches to similar problems. Caitlyn was very patient, took her time to address all questions and resolved problems even before they emerged. We communicated many times over the week period and finally completed booking to my satisfaction. In my communication with Caitlyn she showed highest level of professionalism and training while remaining warm and personable human being. I am very grateful for the service I received and plan to continue using Caitlyn's help in the future. Thank you Caitlyn!

Roman Gleyzer, MD - Caribbean

Always prompt, accurate and personable.

Jrumph - Caribbean Sea ~ At Sea ~ At Sea

Caitlyn is responsive, courteous and thorough.

Ann - World Cruise ~ Other

Caitlyn was great answering emails in a timely fashion. Great working with her.

Betty06;68 - Trans-Atlantic ~ Other