Gayle is exceptionally good.
David - Alaska
Gayle went far beyond what one would expect of an agent, especially when it came to getting our Indian Visas! Remarkable person, we feel we've know her all out lives.
Gladis - South America
She is knowledgeable and has good advise about trips and ships. She is highly organized and knows how to get the best deal. She is readily available - I have given her name to several cruise passengers on various trips we have taken.
Stacey - Europe
From the beginning of the planning stage to the last minute details before leaving, Gayle was responsive to all our needs. She either answered or found answers to all our questions and made sure that everything was confirmed.
Judy - World Cruise
Gayle is a great trip consultant, she was very helpful in getting me all the information I needed. Thanks a lot!
Gunther - Scandinavia
Gayle is such a kind, professional, and patient person. I appreciate our relationship so much. Gayle lets my husband and I book several trips that we are interested in taking so we have choices. That helps us capture promotions and make good decisions based on our health. Thank you, Gayle, for all your wonderful help!
Robert - Iceland
As always she has the best advice and keeps things easy
Alan - Mediterranean
Very informative!
Linda - Danube
Gayle provides excellent customer service which we have come to expect. We let her know our thoughts and potential plans and leave it up to her to finalize. She is the BEST!
Gene - South America
Handled all in an extremely efficient and friendly manner.
Robert - Trans-Atlantic
High attention to detail and very knowledgeable. I will absolutely use Gayle again
Janet S. - Antartica
excellent, very helpful
Terry - Trans-Atlantic
Very knowledgeable and helpful.
Leon - Greece
Very good Easy to work with.
Jan - Caribbean
I first met Gayle in 2007 : Gayle Takashima has been my Travel Advisor since 2007 and I cannot say enough good things about her. She is always happy, takes all the time necessary to answer questions and make any and all necessary arrangements, and at the same time being very professional. Since I first started cruising with Holland America and, albeit from a distance, I have come to think of Gayle as a friend who I can always rely on to help with all my travel needs and special requests. Many Thanks Gayle - Gina
Gina - World Cruise
Gayle is Best! We’ve recommended her to our friends, all of whom think Gayle I s great. Helpful, quick to respond and very knowledgeable.
Rick - Caribbean
She is very diligent about returning phone calls within a day
Elizabeth - Rhine River
We have booked 12 cruises with Gayle. Her service is superb!
Thomas B. - World Cruise
Gayle has helped us with nine cruises with Oceania Cruises. She is outstanding! Her suggestions, travel knowledge, perfect and prompt execution of all the many details of trip planning and sense of humor are very special. We do not want to plan a cruises without her!
Loretta - Mediterranean
She was easily available to answer any question and always returned my phone calls.
Elizabeth - Douro River
Gayle did a great job.
Frankie - Mexico
Gayle is always professional and pleasant to work with
Charlene - Alaska
Five star a real pro.
James N. - Panama Canal
Excellent. She took very good care of me and got us a great cabin. It was ideally located on a lower deck, near the elevators and one deck above the tenders and the exit. She worked hard behind the scenes to get us extra perks like beverage cards.
Josephine - South Pacific
Gayle is a joy to work with. She is patient and friendly. She has a lot of knowledge herself as well as colleagues to consult with. I met her (and her husband) when she was a host on a Paul Gauguin cruise. I started using her for trips after that cruise.
Charles - South Pacific
We enjoy working with Gayle to help plan our cruises. She is competent, knowledgeable, kind, patient, reasonable, and understanding. Her advise has been extremely helpful in assisting us when making various decisions. The title says it all -- Gayle Takashima is a Gem!
Margaret - World Cruise
Fantastic to work with and always there for you
Theodore - Rhine River
Wonderful as usual
Roger K. - New Zealand
Gayle was terrific to work with!
Patricia - Trans-Atlantic
Always a pleasure
Fred - Tahiti
Working with Gail is always great. She will always look to get us the best rates. I will email her about specials I saw on our upcoming cruise and she will make sure we get those deals
Thomas - Mexico
Gayle is probably the most perfect Travel Agent I have ever had the opportunity to work with. She answers ever question promptly. Her ability to find and answer all inquires is fast and always complete. I can't imagine working with anyone else! She makes our cruise planning a pleasure.
Patrick - Panama Canal
Very, very good.
Loretta - World Cruise
She did a great job getting a good fare and sweetened it with the best perks. She was easy to reach when I had questions.
Josephine - Mediterranean
I first met Gayle in 2007 : Gayle Takashima has been my Travel Advisor since 2007 and I cannot say enough good things about her. She is always happy, takes all the time necessary to answer questions and make any and all necessary arrangements, and at the same time being very professional. Since I first started cruising with Holland America and, albeit from a distance, I have come to think of Gayle as a friend who I can always rely on to help with all my travel needs and special requests. Many Thanks Gayle - Gina
Gina - World Cruise ~ Other
nice, friendly, effective
Jerry - Douro River
As usual the best. She is responsive Tony requests for reservations and always provides excellent service
Larry S. - Europe
Very easy to work with, has been my agent for years and knows my likes and dislikes. Highly recommend. Top notch.
Renee - World Cruise
Just wonderful. She is so very helpful and is on top of everything. And such a delight to work with. So pleasant and patient with some of my silly questions.
Joan - Canada
Once again, Gayle was great to work with. This trip was made complicated by some last minute medical issues and Gayle went out of her way to adjust our travel schedule. We are truly appreciative of her efforts.
Rick - Scandinavia
Gayle Takashima is a fantastic travel agent, incredibly knowledgeable, super helpful, always compassionate, and someone we count as a dear friend. Gayle gets us the cabins we need and the best sailings. When problems crop up, she always resolves them beautifully and swiftly, with our best interests in mind. We've been all over the world and done several cruises with Gayle since 2017 and we're always eager to do more!
KathyB - Greece | Europe
Gayle was good, efficient, helped us get decent air. Oceania wanted us to take flights with 50 minute connection after 15 hour international flight. If we missed connection it would be impossible to get to ship and we would have missed first 4 days of trip. Had to pay extra but Gayle made changes happen.
Roger - Australia
We have enjoyed working with Gayle since she started at Cruise Specialists.  She has always been helpful and efficient.  We tell her what cruise we would like and the cabin category and she takes care of the rest. Like having a friend in the business.  The most recent voyage to Japan by way of British Columbia, Alaska and Hawaii was no exception and we look forward to working with her for future cruises.  We have recommended her to several friends and family members in thee past and will continue to do so, 
mruckernw - Japan ~ East and Southeast Asia
When I was able to visit with Gayle, she was very helpful and answered all my questions. Enjoyed our conversations. She is very busy, so at times it was not as convenient to talk with her assistants. I guess the reason she is so busy is because she is good. I will definitely use her again. : )
James - World Cruise
Gayle always follows up with questions or problems. She listens to my needs and never questions my requests. She make suggestion for additions or deletions but never pushes an agenda. We have worked with Gayle for over 5 years and couldn't be happier.
Sweeps86 - Hawaii Island | Hawaii | USA
Over the years Gayle has always been arranging the best deals for us. She listens to what we need / want and finds the best way to more-than satisfy us. We trust her for caring expertise in every way.
D&R - Alaska ~ USA
Gayle is always helpful and gives good advice.
Mary Beth - Panama Canal
We’ve been working with Gayle for many years for our personal tours, group tours, college reunions/ anniversaries, family vacations and many more. We have recommended her to our classmates, relatives and friends. She is a dedicated, knowledgeable, honest, efficient , courteous, flexible, reliable, dependable, up to date with travel issues, quick to respond to our concerns and very pleasant to talk to. We are very pleased for all you have done and continue to do. Thank you.
Thomas - World Cruise
Gayle was on top of everything. Got us the hotels and rooms we wanted pre- and post-cruise. Got us the flights we wanted and the Silver Spirits package as a bonus through Viking. Also, got us our desired cabin. Kept on top of the ETIAS requirements (which, fortunately, didn’t happen) and was there to answer questions. I’ll be contacting Gayle for our next cruise, likely for 2027
RickM56 - Budapest | Hungary | Europe
Working with Gayle has always been a pleasurable experience. Her knowledge and experience has enabled us to have peace of mind when making a reservation.
Gayle rocks!!!
Doug - Mexico
Gayle is fantastic! She is so responsive, knowledgeable and personable; able to research and answer all questions when she isn’t sure about something.
Fred - Mediterranean
She provided details for the cruise. We were communicating concerns about locations traveling, but Gayle provided updates on the ports.
YolyBC - Alaska | USA
A typical Tauck trip, with lots of little surprises on excursions. Interesting destinations and excursions. Helpful and informed Tauck Directors. Gayle arranged for us to arrive early and stay later. My wife and I enjoyed our onboard gift from Cruise Specialists. She was always available to answer questions and work any issues that I identified. She is a joy to work with.
JH - Mediterranean | At Sea | At Sea
As always, Gail had everything perfectly take care of. She is a joy to deal with, keeping in mind my wants and needs and tailoring the trip expertly.
Deni - Japan ~ East and Southeast Asia
The fun of each cruise begins with the first call to Gayle! She is always a joy to work with.
Janet - Greenland
Enjoy the cruise Great service and enjoyed entertainment
Rev - Hawaii | USA
Great service always available.....
Bill - Scandinavia
Well attended to at every phase and every moment, Gayle booked us for a trip that ensured from arrival thru departure, we were well served and comfortable.
RC - French Polynesia | South Pacific
So relaxing to have GAYLE TAKASHIMA handle our travel arrangements. She is always available to contact with all questions or clarification of anything. We can’t imagine that we would ever need another agent!!! Highly recommend her.
Patrick S. - Mediterranean
She was very competent and we want to thank her for the various gifts we received while on the ship.
Donald - World Cruise
Gayle always does a great job with arrangements. She and I sometimes have a hard time connecting but always seem to figure it out eventually.
Connie - Australia ~ Australia & New Zealand
It was a pleasure working with Gayle. She is very professional and well informed.
Jean - Japan
Gayle is always helpful and keeps up with my weird travel itineraries. This trip involved 4 cruises and 3 train trips and everything went smoothly and without a hitch. The documents for the last cruise were issued long after my departure from the US and Gayle made sure all the documents I needed got to me in plenty of time. We have been working with Gayle for years and every experience has always been first-rate.
Rod - Europe
Good
Judith - World Cruise ~ Other
