She was very professional and responsive to all our needs. She provided prompt and informative replies to all our questions.
Joanne - Canada
Gillian went above and beyond in trying to solve problems on two different trips. Easy to work with. Highest recommendation goes to her.
Marilyn - Trans-Atlantic
Gillian did an excellent job of arranging the cruise and overnight hotel accommodations. In particular she got me good rates and a nice onboard credit packet. She is always pleasantly responsive to my calls and does the research to find the best deal for me.
Susan - Panama Canal
She is great! Have been working with her since 2016.
Carol - Australia
Gillian was knowledgeable, gracious. She made sure that my cruise was going smoothly.
Cyril - Tahiti
Excellent. Gillian is efficient, extraordinarily knowledgeable & responsive. A pleasure to work with.
Elizabeth - South America
Gillian is an excellent travel advisor. She has provided assistance on all our cruises over the past 10 years and always finds the type of cruise we're looking for. She also goes out of her way to find the best value. We couldn't ask for a better advisor!
James - Antarctica
Fantastic. Gillian is always a delight to work with. Very courteous and very professional.
Patricia - World Cruise
Gillian has been a wonderful person to work with. She is very professional in her handling of business but very friendly at the same time.
Charles - Trans-Atlantic
Always friendly and helpful. Tried very hard to get us the best deal possible. Highly recommend and I do all the time.
Betsy - Japan ~ East and Southeast Asia
She was able to address all of my concerns in a timely fashion.
Kathryn - South Pacific
She has been handling all my travel for 3 years now and she is lovely and efficient.
Barbara - Douro River
Gillian was excellent! She helped with every last detail, and she was always pleasant and positive.
Woodrow - Alaska
She is a delight!
Cheryl - Japan
She was prompt with answers to questions about payments and billing
Sarah - Trans-Atlantic
Gillian was a pleasure to plan a cruise with....very helpful and informative.
Arinda - Mediterranean
Seamless is the first word that come to mind. She was helpful and did not miss a trick. She was always looking out for our best interest both financially and cabin location. She never got annoyed when I would ask a million questions either.
Robert - Danube
This was a great trip. We meet so many old friends and made new. Being of the 'older generation' I was able to get around and visit and see all.
Nancy - Caribbean
Gillian is a true professional. She kept after the cruise line to get us our documents before we left town, and followed up and followed up and followed up until they complied. I appreciated Gillian's quick response to any questions/issues I had. I would not hesitate to have her plan for us again.
Brian - Scandinavia
So grateful to Gillian for taking such good care of us as we prepared to travel, and even as we traveled! She was always available to answer my many questions, and was kind and professional. Great experience working with Gillian and Cruise Specialists for the first time!
James - Rhine River
Gillian was fabulous - we had a large-ish group (11) comprised of ages ranging from 12 to 81 so we were juggling lots of different preferences and interests. We also had some room changes along the way. Gillian was extremely responsive, very effective and always unfailingly polite. I already told her that she will be the first person I call if/when I want to take another cruise
Jill - Europe
How would we ever manage without Gillian Clark... our Travel Agent who has become our friend! She is the BEST! We just returned from an amazing Cruise on Holland America to Iceland and the North Pole and Gillian gave us so many helpful hints that it made the trip a total dream. thanks Gillian!
Clifford - Iceland
Gillian is friendly, knowledgeable and gives personal attention to each client..
Howard - World Cruise
Gillian is extremely knowledgeable of the cruise industry and also very helpful with our Princess cruise arrangements. Always pleasant to deal with and returns calls promptly and courteously.
C - Panama Canal
Gilian goes that extra mile to ensure your trip goes well. She will stay after hours to complete your booking if its last minute and you need her help. She even stayed to help my friend that uses another agent just to help out as a favor. You will find her very helpful and efficient.
Julia - World Cruise
Gillian provided exceptional service and care in getting us on our world cruise. She provided relevant insight into the many processes required to make our voyage possible. Gillian was a much needed, calming voice of reason as world events caused last-minute changes to our itinerary and visa requirements. She patiently explained all of the benefits Cruise Specialists and Holland America were to provide, and ensured we were comfortable with our choices. We are very thankful that Gillian was there each step of the way to ensure the best possible experience.
Joe and Sandy - World Cruise ~ Other
Great, any questions were answered quickly and covered the topic in an understandable way. It was helpful and made preparation for the trip easier.
Christopher - Alaska
Gillian was efficient, professional, very pleasant, extremely helpful among other accolades she deserves (earned).
Gregory - Japan
We appreciate Gillian's help as she plans your adventures with style. She is the best travel consultant.
Lisa - Antartica
Gillian is very knowledgeable, professional and personable.
Hugh - World Cruise
We have work with Gillian Clark for several cruises. She has always work diligently to prepare us for and provide for us the best cruise experience possible. Our cruise on the RSSC Explorer from Rome to Barcelona was the latest example of her excellent performance. She ensured that we were given the lowest price available and all the onboard credits and benefits we were entitled to. We had an extremely enjoyable cruise on the beautiful ship! While onboard, we booked another cruise and are looking forward to it. We are confident Fillian will help make it a great experience as well.
William - Mediterranean
Fine. No problems to speak of.
Pamela - South America
Gillian was courteous, attentive, and helpful for a first time cruiser.
Janice - USA
Gillian makes everything easy! I'm not a great planner. Yes, I am adept at conceiving the Grand Tour but, when it comes to executing the idea, I rely upon Gillian for her attention to detail, her intuitive sense of what's lacking, and her ability to organize, optimize and finalize. She's great with details, keeps up with changes, and leaves no loose ends. And, above all, she's just such a pleasure to talk to!
Ashley - World Cruise
Gillian takes good care of us. The ship was excellent, the itinerary varied and enjoyable, our room met our needs beautifully, and the food on the ship was very good. Great cruise, nice ports of call, beautiful ship.
Lois - Europe
Great to work with. Always going the extra mile and always very positive.
Gene - Mediterranean
Gillian did an excellent job in putting together a family cruise for us to Alaska. Her suggested cabins worked out perfectly.
Sharron - Alaska
Excellent. She is knowledgeable, helpful, and responsive. We are very happy with our experience and will work with her again.
Frances - Scandinavia
Gillian was very helpful and responsive to my requests.
Chris - Caribbean
Fantastic
We will do our next trip through Gillian
Bretwa22# - Panama Canal | Panama | Central America
Gillian is great to work with. Very responsive. She makes good suggestions.
Love2travel - Abaco | Bahamas | Caribbean
We are seasoned travelers, especially via cruises. There are many aspects I will handle on a DIY basis, but not booking a cruise. Gillian is extremely knowledgeable, detail-oriented, cares about what is important to you, provides great guidance, and communicates reliably. (And CS has a good team which covers each other's time away from the office.) CS even offers generous perks you don't get when booking directly with a cruise line. Some cruises even include their excellent on-board hosts and special shore excursions which are frosting on a great cake. Gillian makes trip planning enjoyable and you end up confident that everything within her control has been handled properly. Thank you, Gillian!!
JLGMorgan - Worldwide
Gillian Clark is a joy to work with! She's experienced, knowledgeable, a keen listener, thoughtful, thorough, helpful, detail oriented, funny, and a friend! And Gillian has a great team supporting her!
Charlie - Caribbean Sea | At Sea | At Sea
Fantastic. Very professional and courteous.
Timothy - Antartica
When I was 14 yrs I read the book "Around the World in 80 Days", and thought it would be wonderful to do it. But it was only last year, after a challenging shoulder surgery, that I decided to fulfill my dream not in 80 days but in 124 days!! I was referred to Gillian by friends. That is probably the best referral I had because Gillian made my dream become a reality without any fuss. I wanted to be very efficient with my money so I reserved an inside cabin, weeks later Gillian gave me the great surprise of an upgrade, a cabin with obstructed view (Up Promenade Deck). But she knows the ships very well, and got me a cabin located in between tenders, so, I had a nice view of the ocean and the sky, albeit with some cables in front of the window, but I was not behind a tender and the sun illuminated my cabin. She made the entire reservation process look very easy, guiding me along the way with choosing travel insurance, visas, flights, etc. etc. I did not need to do anything on my side. She
The scarf and hat Lady - Worldwide
I will continue to work with Gillian as well as referring her to my friends. Gillian is always prompt with my inquiries, offered us with pertinent information throughout our cruise. I appreciated her small touches like birthday cards and little notes while we were on the cruise. Very thoughtful.
Jae B - World Cruise ~ Other
We are unpacking . Hurray! <br/><br/>I’ll keep you informed. Next battle is to recover all the shore excursions we had reserved and paid for, before and during trip. They all have been cancelled. The lead host/guide Tom for Cruise Specialist is going to go to HAL shore excursion desk when it reopens (during our dinner hour) and fight that battle for us. Good people @ Cruise Specialist, use them in your travels. Gillian was our life saver this week. Thank you for offers of help also.<br/>Stay healthy .<br/><br/>A Happy Ending to this Drama Production!<br/>
Denise - World Cruise ~ Other
Gillian has always been responsive to requests, concerns and questions. She follows up promptly and I feel like I’m talking with a friend. Can’t wait to meet her in person in July when we are in Seattle.
Betsy - Mediterranean | At Sea | At Sea
It was easy to work together with Gillian Clark. She was very helpful.
Bruce - Alaska
Gillian was terrific throughout the entire booking process. She kept us up to date for changes from Holland America and CSI, and gave excellent advice when we upgraded our stateroom. Her recommendation was spot on - the stateroom was quiet and convenient to every section of the Koningsdam.
Klaus - Mediterranean
