Excellent working relationship. Everything on time. She coordinates well with cruise lines.
Mary Ann - Europe
As with our other trips, she had everything taken care of.
Jeffrey - Iceland
Carol was very helpful in getting or trip planned and finding the best packages for us to book under.
Margaret - Canada
Carol always gets answers quickly. She’s efficient in answering emails and processes bookings right away. Sry happy working with her.
Kathleen - Caribbean
Carol is doing really well in booking our cruises, finding us the best room, and reading the small print. We book very far in advance when cruises are just surfacing. She sometimes has the tell the cruise line what is in their own policy!
Emery - World Cruise
Carol was always available to talk to me and answer all of my questions
Reintje - World Cruise
We worked as a group with Carol. This was a first time cruise for me, so we had a lot of questions. She was very patient and answered all of our questions.
Stephanie - Caribbean
flawless she is very competent
Ralph - South Pacific
Carol has provided incredible support and guidance for all our travel needs! Her recommendation of a private tour to Hiroshima was spot-ion to what we love to do on cruises!
Cynthia - Japan
Great to work with.
Courtney - South Pacific
Always good and follows up on my many questions
Gaylon - Europe
Carol is always very attentive and keeps me informed and takes care of all the little issues. I have been working with her for 8 years now and consider her one of the best.
Stanley - Danube
Carol was recommended by a friend and was a pleasure to work with. We looked at lots of cruise options in a short time and she found us the Viking Rhine River Cruise that met all of our date and location goals. She was pleasantly persistent in getting us to fill out everything we needed on time.
Yukihiko - Rhine River
As always it was good to know she has our back on any trip
Madelynne - Trans-Atlantic
I love working with Carol. She stays in touch with me, so I know wat if any changes to my plans are necessary.
Jacqueline - Canada
She is pleasant and easy to work with.
Mark - Alaska
Carol was excellent. She helped me with every concern I had. She even found one of your employees to help me with a private tour. I would recommend her to friends.
Marjorie - World Cruise
Did not offer any changes that improved trip
Mary - Caribbean
Carol is very knowledgeable about the cruise line especially air and land arrangements. Very timely response to any question and a real pleasure to work with for all details.
Diane - Greece
Always a pleasure!
Luigina - Mexico
Unbelievably wonderful. Carol is on top of everything related to our cruises. Excellent getting answers to all our questions. She is thorough and responsive. She is the BEST!
Stephen - Europe
Carol always follows up on any particulars that I have on any cruise we have taken
Brandan - Mediterranean
Carol is very responsive and watches out for our travel interests and needs. Works extremely well even remotely!
Blair - Rhine River
We've booked several cruises on different lines with Carol, and she has always done a wonderful job in getting the best for us and our dollar. She helps with cruise information, cabin selection, dining time, perks, and travel insurance. Cruise Specialists will also send a lot of travel information, and send email reminders. Everything is clear and easily understandable. We have absolutely no problems when we deal with our personal friend and agent, Carol. We've already discussed our next European river cruise, which we plan for the fall.
Rita - Japan
Carol has been our travel consultant for many cruises. She is easy to contact and has all of the answers. If she is not available, she ensures some other consultant is available to help us out. No waiting and wondering if we got lost in the shuffle. We really like Cruise Specialists.
Loren - Scandinavia
Always great detailed and very satisfied with all 4 cruises I have taken this year!
John - Panama Canal
ALWAYS fantastic -- we have had her help for years on MANY cruises -- again -- ALWAYS fantastic
Whitney - Alaska
Carol Terhune always returns our calls promptly, and is most helpful. We were very pleased with the perks provided by Cruise Specialists.
Danielle - Tahiti
Carol keeps us informed from the first day when we ask about a cruise, on through the booking, insurance and the entire process. She touches base with us while on-board as well. We have been her clients for years and so very much enjoy working with her. She is family!
Charles - Australia & New Zealand
Always Excellent
Kolby - Danube
Carol has been outstanding in supporting us for our many cruise vacations
Penelope - Caribbean
Carol is an excellent agent
Pieter - Europe
Carol is informed, professional and efficient...pleasure to work with.
Francis - Canada
We would not have another person. She is great!!!!
Terry - South Pacific
Great. She is very helpful and responsive.
Paul - Mediterranean
Carol, works effectively and efficiently. Always allows up and recaps so customer is updated on important dates.
0000000000lTK - Asia
Carol is the consummate travel agent always professional, through, and precise when helping us plan our cruises.
Lori - Hawaii
Excellent as usual
Jeri - Trans-Atlantic
Carol is always quick to respond to emails or phone calls. She’s very patient with my questions. Wouldn’t want to work with anyone else.
beach girl - Southampton | England | Europe
Carol is simply the best. Any question I have gets an immediate response. Even if it’s just to tell me she’s working on finding the answer. I had two other Cruise Specialist agents before Carol and I was unhappy when they left their jobs. However, they did me a favor because I got Carol! That says it all!
Beachgirl47 - Aruba | Netherlands Antilles | Caribbean
Carol is great to work with. She makes sure I remember every link in the chain--so I get to and from and also that all works well on-board.
Jacob - Mediterranean
She is easy to work with. Has a nice personal touch. Approachable.
Michael - Canada
Carol was very helpful
Irene - Hawaii
Carol is a terrific agent. She is quick, knowledgeable,prompt. Always a joy to work with and I k ow everything will be taken care of.
George - Europe
She is easy to work with and very thorough
Steven - Europe
Carol is helpful, on top of things, and pleasant to work with.
Linda - Antartica
I have already recommended Carol to friends of mine who will be cruising to the Baltic. Carol always returned calls and answered all questions. She suggested a new hotel which enamoured me. It was really very nice. She was completely knowledgeable on most every question i had. If she did not have the answer at hand, it was forthcoming.
Bobbie - Scandinavia
Carol has been my travel agent for 10 or more years. She is proactive, has a good idea of what I am looking for, and responds appropriately to my requests for info.
Alton - Europe
Carol, is wonderful to work with. She is interested in our travels. What is really nice is that she happily investigates other possibilities of cruising for us, even if we don’t end up make that choice that she has investigated. She knows my cruises and which ones we need to pay off. She accommodates us even we when we are traveling. She is the 3rd and definitely the best agent we have had with CS.
Gabriel - Mediterranean
Carol is a Gem always helpful
Thomas - Canada
she is always available to me
Jan - Florida ~ USA
Carol is wonderful! She always responded to my emails and phone calls promptly, I booked this cruise with Carol as soon as the booking opened on Princess which was 27 months before the cruise. Carol found the best cabin in the category we wanted. She made sure that all discounts and promotions were applied. <br/> I noticed a price drop before final payment and called Carol and asked if she could see if we could receive the price drop. My only caveat was I didn't want it to change my original booking benefits or affect the 30 excursions we already had booked. Carol obtain for us a huge price drop and everything in the booking stayed the same. <br/><br/>I felt she was always there for me and wanted our cruise to be a wonderful experience , which it was.<br/><br/>I would highly recommend Carol to anyone looking for a knowledgeable, responsive and caring travel agent.
Becky - World Cruise ~ Other
Carol is a very efficient agent . It was a pleasure dealing with her.
Keith - Alaska
