Nanci is absolutely amazing! She made our entire trip so easy and simple! Disneyland and Universal Studios has been a dream trip for myself and my best friend. Nanci went above and beyond to meet our needs for hotel, transportation, tickets, and providing information for events, menus, etc. for Disneyland and Universal. Nanci even checked our flight status and checked us in for our Universal transportation. We are very appreciative that we were able to work with Nanci. We had an amazing trip and it was all due to Nanci being there for us!
Tara - Disneyland ~ California ~ USA
Amazing! Helpful every step of the way. She considered everything before our trip and answered any questions we had along the way... if she didn’t immediately know the answer she would do research and ask multiple companies to ensure she was answering with accuracy! So grateful for her!
Andazola’s - Punta Mita ~ Jalisco ~ Mexico
I was extremely pleased with the assistance Nanci provided for our trip. I had not used a travel agent before so was pleasantly surprised at the value she added. If not for her we would have missed important parts of our plans because of holiday schedules. I will definitely be using Nanci for my next trip. The hotel accommodations Nanci chose were fantastic. We thoroughly enjoyed Middethorpe Hall where an old country estate was turned into an inn. My son said “Nanci really knocked it out of the park on this one.” The boutique hotel in London where we spent most of our time was pleasant and at a great central location.
Mam - England ~ Europe
We did a 15 day trip throughout Scandinavia. We did not stay in the same place for longer 2 nights, so there was a lot of moving around - different hotels and different flights. There was not one single glitch with any arrangements that Nanci made. All the hotels were nice and located where we wanted to be. The flights were timed nicely and with a minimal amount of transfers and lay-over times. The price for the entire trip was reasonable. Nanci's response to any questions, concerns or needs was very prompt. She even kept tabs on us through-out our trip to make sure that things were going smoothly. I enjoyed working with Nanci and plan on doing so again in the future.
AC - Scandinavia ~ Europe
Nanci went above and beyond in putting our trip together to meet our needs.
Betty - Norway ~ Europe
Nanci was responsive immediately when I first contacted her about planning our trip to Maui. By the next morning she had 2 packages for our review. She booked air, car, hotel, excursions doing all the needed followups and verifications for us. Planning travel is not my thing and it was a relief for her to take that off our hands! She is thorough, meticulous, quick and always available when I had a question. We will definitely use Nanci for future travel plans!
Donna - Maui Island ~ Hawaii ~ USA
Nanci booked a wonderful trip to Disneyland and a following Disney Cruise for our family. Her service before, during, and after our trip was nothing short of outstanding!! During the entire booking for this trip she was easy to get a hold of, and quick with her responses in both phone and e--mail. Because of her careful planning and extensive knowledge our family trip was a resounding success. Her efforts were above and beyond what we would of expected. When the airlines lost our bags in route from Albuquerque to Los Angles we informed Nanci. Immediately she began calling the airlines, assisting to ensure that our bags were delivered to our Hotel in Anaheim. Her extra care and determination, left us at ease to enjoy Disneyland, as she provided updates to us regarding our luggage. This service was not expected and not unnoticed. We have already booked two future trips in 2020 with Nanci, and will surely be booking with her for years to come!
Jeff - Disneyland ~ California ~ USA
Nanci was very accommodating to provide the experiences that we wanted. <br/>
Vlt - Paris ~ France ~ Europe
Nanci went above and beyond in planning our trip for 6 people to meet up in Copenhagen and then to travel thru Norway. We had so many specific requests and time schedules and she was able to fulfill our needs. She was very helpful to arrange a package that fit into our budgets. She was very thorough in putting together a travefy for us that had all of our documents and itineraries at our fingertips. She monitored our flights as we traveled and texted to notify us of flight delays, baggage delays, and to check on us the entire trip. Nanci is professional and very knowledgeable when it comes to traveling. She and her family have done extensive traveling, and thus she has many helpful hints from her experience. I would highly recommend Nanci as a travel agent and advisor and plan on using her again.
Betty - Norway ~ Europe
Nanci was wonderful in helping plan our mother daughter trip to New Mexico for the Balloon Festival. She had so many great suggestions for restaurants, shopping, and sites to see. She goes above and beyond to help you plan the best trip.
LL - Albuquerque ~ New Mexico ~ USA
Nanci was extremely helpful and checked up on us while we were in country.
Dr. James - Cairo ~ Egypt ~ Africa
Nanci was such a tremendous help to us in planning this trip. We were moving family from NC to AZ. She was able to get us airline tickets (last minute) that accommodated our needs. We were happy with the hotel accommodations she reserved and she even notified them of our late arrival times. After asking us questions about our likes and dislikes, she was able to suggest possible sights to see on our "roadtrip". Nanci went above and beyond in providing us information such as open and closing times, entrance fees, and possible discounts offered along with website links to help us out. I am recommending Nanci to our friends and family as we are looking forward to having her help plan a family reunion cruise next year. It is obvious in speaking with her that she is very knowledgeable and an experienced world traveler. She understands the impact of memorable experiences and strived to help us achieve this one. Thank you Nanci!
Cyndy -
My husband worked closely with Nanci to make our trip the best ever! Nanci was prompt with information and responses and planned every detail. When we arrived at our destination she contacted us to let us know that she was aware the flight had landed and gave us ideas for transport to the hotel. She gave us great ideas for a first time visitor to the city. She checked in throughout the trip and when our flight home was canceled due to bad weather, she was available to help us get home the next day.
Qzer - New Orleans ~ Louisiana ~ USA
My wife and I would highly recommend Nanci Cairns of Incanto Travel. She provided a great experience helping us navigate multiple options for a big vacation trip. She provided lots of great information and recommendations be it flight info, hotel, train, drive, cruise or excursion options. We found her to be very prompt in request from us or questions and concerns we might have!<br/>
Guido - Canada
Nanci was very thorough and thoughtful. From the beginning when we were brainstorming to when we were boarding the plane, she was helpful every step of the way. She was especially kind and reassuring to my parents who had never traveled internationally before. She helped us celebrate their 50th wedding anniversary by having a wonderful vacation!
Cami - Playa Del Carmen ~ Quintana Roo ~ Mexico
Nanci made planning our trip to Dubai so easy! She took care of any bookings we were interested in, as well as taking care of the little (but important!) details of transportation between cities/ hotels/ airports. She was easy to reach when we were aboard with any questions. It was an incredible trip and was wonderful to have Nanci take care of a lot of details for us prior to arrival!
Molly - Dubai ~ United Arab Emirates ~ Middle East
Nanci has been a joy to work with in planning our group cruise! She is very professional ! She was very patient with all our crazy excited ideas, She loves helping people and does an excellent job !!! Thank you Nanci ! You can't go wrong in trusting Nanci with all of your travel plans. We will be talking with you again!!!
A&K BBQ -
She worked hard to get us the best rates for our vacation. Made a number of changes to accommodate our shifting schedule. Kept us informed throughout the entire process.
Steve - Israel ~ Middle East
Professional, friendly and always available. Nanci worked diligently to set up what was to be an outstanding trip to Paris, only to be dashed to oblivion by the pandemic. She gave us other options, and set up a enjoyable trip to Playa del Carmen south of Cancun, with an excursion to Chichen Itza. We would not have had a smoother vacation without Nanci's planning.
The Masked Adventurers - Yucatan ~ Mexico
Nanci Cairns of Incanto Travel, LLC, is a trusted travel agent who we used recently for the Carnival Cruise Miracle. Nanci helped our family secure comfortable accommodations which consisted of two staterooms near one another and on the same deck. We requested one stateroom with an aft balcony and another stateroom with a balcony. She was wonderful in fulfilling our request. Nanci arranged outstanding and fun filled excursions for our family in Cabo San Lucas and Puerto Vallarta. Her response time to any concerns we had was extremely fast. We would not hesitate to entrust and recommend Nanci Cairns, travel consultant for Incanto Travel, with any future travel plans for us or others. <br/>Thank you, Nanci, for all the exciting family memories,<br/>Louis and Sharon Marcon and family
Lou - Cabo San Lucas ~ Baja California Sur ~ Mexico
Nanci was so helpful every step of the way. We really depended on her knowledge, insights, and attention to detail. She had great suggestions and did a lot of trouble-shooting for us. She kept in contact during the trip to make sure that all was going well. We could not have imagined a better experience.
Linda - Paris ~ France ~ Europe
Nanci was extremely patient and helpful while making arrangements for our Rome trip. She provided me with numerous destination options with lots of helpful literature about each. When I finally decided on Italy, she gave a few options for tours, none of which suited my family. She suggested we stay in Rome and take day trips nearby. This turned out to be the perfect option for us. The excursions she set up for us were absolutely delightful with just the right balance of activity and rest. She held my hand through my panicked moments and helped us navigate our final challenge, getting stuck in Dallas overnight. <br/>I can't say enough about how great Nancy is to work with.<br/>I will definitely use her services again, and I hope it will be very soon!
Mrs.Kay - Italy ~ Europe
Nanci was very knowledgeable and extremely helpful helping us plan our cruise. She went above and beyond to make our experience special!
Cheshire cats - Nova Scotia ~ Canada
We sailed on a Baltic Cruise and were in Europe for 12 days. Nanci was a wonderful travel agent from the very beginning. She was involved with all aspects of our cruise, flights, excursions and hotel in Copenhagen. We almost missed our connecting flight in Iceland due to a late take-off in Newark, and Nanci was sending us information on other flights very late into the night. She was very organized and provided us with lots of information. She was also very helpful on ground transportation when we arrived at the airport. She booked all of our excursions except 2 that we booked through the ship.The excursions were great!! Her knowledge of Europe is exceptional, and we appreciated all of the tips and information she provided.She takes her job seriously and seeks to provide her customers with excellent service. I can highly recommend her as a very knowledgeable travel agent!!! Wouldn't use anybody else!!
Jonathan - Copenhagen ~ Denmark ~ Europe
Nanci was hands down the best travel agent we have worked with. She was always extremely helpful and knowledgeable about everything related to traveling. She was always professional and would do anything to make sure we were paying the lowest prices possible for our cruise and excursions. We can't thank Nanci enough for all the help she has provided us!
Lina - Norwegian Sea ~ At Sea ~ At Sea
Very personable and responsive.
SC - USA
I'm one who isn't a planner or good at all the details, I know what I want but don't always know how to do it. I had Nanci help me plan my anniversary trip and almost felt bad because I felt like I didn't do anything. I have her the ideas and next thing I know everything was set and ready. If you need/ want help planning a trip you should let Nanci help you. I won't plan a trip without her help again. Even after the planning was done got little updates about weather, travel things to keep in mind, and fun things to do near the area. Thank you for making my job of planning the anniversary trip so darn easy.
Chad -
For years I have been the one planning family vacations and it was exhausting. Everyone would have a great time, but I was busy (and stressed) coordinating everything. This year, my husband and I wanted to take a trip to celebrate our 10-year anniversary. I kept putting off planning because it was overwhelming (after COVID, I had no idea where to start). My sister recommended Nanci and she helped us pick a cruise line and itinerary that was exactly what we were looking for. Such a HUGE difference in experience. I have never been so relaxed on a vacation. It was such a relief knowing that things that I would have definitely overlooked, she had already handled. Two weeks after getting home, we called her to help us set up a family trip for this summer, and we are discussing another for next year. I know that if I have questions I can call her, and she will walk me through the process. I refuse to go back to doing this on my own again, Nanci will be our go-to from here on out.
MegCC - Bahamas ~ Caribbean
Always responsive and attentive to detail
Travelers Two - Paris ~ France ~ Europe
Nanci was exceptional! She worked very hard for us. We had a great trip because of all the effort she put in. Will definitely use her again.
Sue - Alaska ~ USA
Nanci was an excellent agent. She made everything extremely easy and user friendly. She is always available to answer questions and will proactively send updates and information when you need it. I highly recommend her.
Torgo224 - Costa Rica ~ Central America
There are no words I can use to express how wonderful Nanci was in helping us prepare for our trip to Disneyland and while we were there as well. Thanks to her, my mother-in-law was able to get all of the disability accommodations she needed. Everything ran smoothly and my family had an amazing time because of how diligent Nanci was in helping us plan everything out for our vacation.
Dolores C. - Disneyland ~ California ~ USA
Nanci has just completed planning a second trip for me in just one month. Her approach to me as her client has been impressive. She has addressed my questions, issues, and difficulties as if it were her trip that was being planned and the problems her own. I am especially grateful for her help with this second trip, as decisions and arrangements needed to be made in a very short time. Nanci stuck with me through the process, which was complicated by all the variables in my schedule and life situation. Her efforts to make my trip more affordable and still work within my time constraints were so valuable. She could not have been more generous and understanding, and I highly recommend her services for anyone planning a trip.
Anne -
Nanci is very organized and has great communication. She made traveling with our one year old easy for us! We can’t wait to book our next vacation with her expertise.
Marcon Family - Bahamas ~ Caribbean
We were planning a trip and became overwhelmed with trying to do it ourselves, as the prices were very expensive. I called Nanci and was so glad I did. It amazed me how much money she saved us. We highly recommend using Nanci for all your travel needs. She is the best.
Patti - Las Vegas ~ Nevada ~ USA
Excellent service and vast experience as world travel, Nanci knows everything and very detailed minded. Excellent service and follow up. Very impressed.
Tattoo Richie - Rome ~ Italy ~ Europe
Nanci is so kind, responded to all our emails quickly, when we arrived we had an issue with how expensive parking was and Nanci quickly found us a cheaper option, loved the trip app where she had everything on there so we had one place to get our flights, hotel and excursions. Very knowledgeable and helped us plan everything out. We had the best travel agent and will use Nanci Cairns for every future trip!
Dee - Hawaii ~ USA
Nanci was very thorough and always available when I had questions, even while away on our vacation. She responds almost immediately either by phone or text so you never feel like she’s too busy to help with your trip planning, especially liked how she put everything together in one nice travefy app and updated it regularly. When we ran into a snafu while on vacation she immediately jumped into action to help remedy the situation, relieving the frustration we felt at that moment. Thanks to Nanci we had the best Italian vacation.
Viccris - Italy ~ Europe
Nanci was extremely helpful and responsive during our vacation planning. It was our first time traveling internationally and her expertise with booking flights, accommodations, and transportation helped to ease our anxiety! She was able to book multiple reservations within our travel group which made payment and logistics seamless.
C and L - Playa Del Carmen ~ Quintana Roo ~ Mexico
Nanci did a great job for us. Our vacation was one of the best ever. She took care of us.
El Mero Mero - Mexico
We had a great time and felt secure knowing Nanci had our backs with these somewhat difficult traveling days.
Nana - Italy ~ Europe
She went above and beyond to get the cruise set up for us. She showed us pictures and helped us with medallion and showed us how to implement the aps. Nancy shared alot of information about her own travel experiences as well.
Pat - England ~ Europe
Nanci is so great to work with! She is very responsive and helped make our trip stress free! She is so easy to talk to and work with and has a very calming nature!
Jenntaf - Barcelona ~ Spain ~ Europe
Nancy, was amazing! She made the whole trip planning process easy for my husband and myself. She did everything for us and made sure everything went smoothly from the time we landed in Mexico to the time we landed back in the U.S.
Ulibarri - Mexico
We were looking into going on our first cruise and realized we needed a travel agent to help us navigate the seemingly endless possibilities. Nanci turned out to be an excellent choice. She was super responsive to our needs and queries. That gave us peace of mind. She watched our flights as we went and came back ready to help 24 hours as needed. She also advised us to get our Global Entry status. I am convinced that if we didn't have that, we could have never made are connecting flight in the US. We have already decided on two other cruises in the future having Nanci help us once again to navigate the way to more fantastic trips. Nanci really is a jewel!
B&S - Athens | Greece | Europe
Nanci was an excellent resource that helped us getting organized for our dream vacation in a time where my husband and I were struggling to carve out time to plan it ourselves! She provided an itinerary based on our inputs and checked in with us often. She was a joy to work with and made the trip easy!
MOBlaine - Maui Island | Hawaii | USA
We started talking to Nanci 2 years ago about a vacation but things kept disrupting our plans. Once we finally committed to a New England/Canada cruise, Nanci took charge! She gave us all of our options, and then once we'd made our choice, she took care of everything! She then kept us updated about flight changes before, during, and after the cruise.
Bill C. - Canada
Nanci went above and beyond and played a major part in making our trip a success.
Rowan - Milwaukee ~ Wisconsin ~ USA
Nanci recently booked a trip for us to The Hague and to Cologne. Nanci was very prompt answering my questions. She was helpful in selecting a hotel in The Hague and she found a great hotel in Cologne that was convenient to walking to the places we wanted to visit. It was also very reasonably priced. She also provided restaurant suggestions. It was a stress-saver to put the trip in her hands and she was great to work with.
DRA - The Hague ~ Netherlands ~ Europe
Our experience with Nancy was wonderful. She is personal, patient , kind and experienced. She planned the most amazing vacation we could have imagined. We look forward to a long relationship with Nancy planning our trips.
Carol Branch - Europe
Nanci is a gem to work with. She is by your side for every hairy detail. I loved knowing I was in good hands with Nanci as my travel agent.
Bahama Mama - Bahamas ~ Caribbean
She was competent and experienced all the way through, giving us information that was more thorough than any I've had before
pat - Rhine River ~ On the River ~ At Sea
Nanci was professional, crystal clear with information and responded in a quickly manner when I asked a questions.
Ronnie - Mexico
From the very first stage of a possible cruise to our return, she was with us all the way. We even had to postpone and she made sure our insurance was valid and complete.
DC - Caribbean
Working with Nanci was phenomenal. She was patient and walked us through the whole process and provided all the info we needed to choose what worked for our group. We could not have asked for a better professional who knows her job. She was patient and kind even though she had to review with us multiple times. The software used is wonderful once we learned to navigate it. Thank you Nanci
Retirement Trip - Mediterranean ~ At Sea ~ At Sea
It was wonderful! Very attentive and helpful with recommendations.
Sanchez Family - Italy ~ Europe
I can't say enough good things about Nanci; prompt to answer all of my (many) questions, knowledgeable, friendly, organized...I could go on, but suffice it to say that we would not have had the same trip without her help. I'll definitely request her service in the future!
R Leland - Mediterranean ~ At Sea ~ At Sea
We had one of the best trips ever! Nanci was a pleasure to work with. She was highly knowledgeable, professional, a great communicator, and always accessible. We plan on working with her on all our upcoming travel. She made our trip planning so easy and every single aspect of our holiday was flawless. We can't thank her enough.
JMK - Zurich ~ Switzerland ~ Europe
Nanci was fabulous to work with. She intuitively knew what we wanted for our trip and through her expertise made out trip exceed expectation. She stayed in touch during the trip to make sure everything worked as expected. She's very attentive to details which is critical for a successful trip. I highly recommend her.
ABQ Seasoned Travelers - Spain ~ Europe
Nanci provided outstanding support from the very beginning of the planning phases to our arrival home. We had no idea where to start and she helped us focus on the travel, locations and hotels as well as the financial aspect. She provided an initial guide; and after discussions, she provided feedback on the pros and cons for all. She efficiently planned the destinations and gave us choices for hotels and based on our preferences she helped us select the perfect hotels. We loved the hotels! Nanci went above and beyond to help us manage a traveler that was meeting us later, and also planned a genealogy tour for us to track ancestors in a small town in Sicily - Alia. The Trip plan app was awesome and included a detailed itinerary for each day as well as ATM locations, restaurants and important documentation for travel. The trip was well organized, and Nanci was very responsive, and always a phone call away. She provided many tips, and her knowledge of Europe and travel is invaluable!!
Rebtros - Italy ~ Europe
She is knowledgeable, easy to work with, answers questions quickly, organized and very helpful
Marg - Greece ~ Europe
Nanci is always available to assist with questions and issues as they arise - before, during, and after the trip. My 4-month cruise was immeasurably better because Nanci was right there helping me every step of the way. As a person with a mobility disability, I wasn't sure about getting a scooter for the cruise - Nanci knew exactly who to contact. By taking care of all the details in planning such a big trip, Nanci insured my vacation of a lifetime was relaxing and wonderful.
Dianne Lindstrom - Worldwide
Just had the most incredible travel experience, all thanks to Nanci. 🌟🌍<br/><br/>I cannot recommend Nanci highly enough for all your travel needs. From start to finish, she made sure every detail of our trip was perfect. ??🏖? Whether it was finding the best flight deals, booking top-notch accommodations, or arranging unforgettable excursions, she handled it all with professionalism and expertise. 💼🌟<br/>What truly sets Nanci apart is her personalized approach. She took the time to understand our preferences and crafted a custom itinerary that exceeded all expectations. 🗺?? Plus, she was always available to answer questions and provide assistance, making us feel completely supported throughout our journey. 🤝🔍<br/><br/>If you're looking for stress-free travel planning and unforgettable experiences, look no further than Nanci. Trust me, you won't be disappointed. 🌟🌟🌟🌟🌟 We are now planning our
Kim - Durango ~ Colorado ~ USA
Working with Nanci was a choice well taken , and we would do it again. She was very knowledgeable about everything,, and everything went well , as she said it would.
Paul - Spain ~ Europe
Nanci made it easy for us to create unforgettable memories on our honeymoon, because she provided a service we didn’t know we needed. Nanci created a seamless experience by finding resorts, excursions, transportation, flights, and all related items. A few other highlights, she took the time to re-confirm our reservations a few days before departure, checked in with us during the trip, and answered all my questions. <br/>I look forward to using her services in the future. Thank you, Nanci!
JWal - Belize ~ Central America
Nanci is a very caring individual who excels in preparing you for all the details of your trip.
Connie - Kauai Island ~ Hawaii ~ USA
Nanci EXCEEDED all expectations!! Looking forward to working with her again. She was wonderful to work with. Very pleasant. Professional with a personal touch. Knowledgeable. Very organized. The "tripafy" document she provided was a gem. Beyond comprehensive details of our trip including our daily schedule, hotels plus descriptions, airline reservations, she added invaluable tips/suggestions for all aspects of the journey. And she was very available to us and our needs responding to emails and calls. She touched base with us the day before our trip and even sent updates and messages as we were heading out. A FANTASTIC experience which we were soooooo grateful for.
shell - Italy ~ Europe
Nanci was wonderful to work with. She was flexible, understanding, and showed absolute grace throughout the decision making process. We worked together to plan a trip for a veteran family who had such a wonderful time making important memories. She supported me every step of the way in ensuring we had every detail mapped out for the family and was very knowledgeable on Disability Access Services and accommodations for the veteran. I will continue to use Nanci for both employment and personal travel planning.
K Luke - Walt Disney World ~ Florida ~ USA
It’s been years since I’ve had the need to<br/>fly or stay in a hotel. This was an important trip that had been weighing heavily on my mind. It had been so<br/>long, I wasn’t sure how to go about making my travel arrangements. Nanci came to<br/>my rescue! She asked some simple questions and had me fill out a questionnaire. In no time, she had created an itinerary and had everything prepared. It was so easy for me. Everything was spelled out in a way that was easy to understand. Another huge plus was that Nanci got us great rates on everything from our plane fair and rental car, to very nice hotel accommodations. Nanci even touched base with me throughout the trip<br/>to see how things were progressing. It was reassuring to know she had our back and was there for us if we ran into a snag. <br/>From what started out as an adventure into the unknown to one of the easiest, most enjoyable trips I’ve had in years. Thank you, Nanci, for your patience and professionalism. You’re the best! <br/><br/>
Mikey - Las Vegas ~ Nevada ~ USA
Our first time using a travel agent and Nanci was the best! She took great care of our big group. She researched everything for us. She is very patient and responsive. She met with us not once but twice to make sure our questions were answered and we had everything ready for the trip. She kept in contact with us during our trip to make sure we didn’t need anything. Even after our trip, Nanci was helpful. I had issues downloading the photos I purchased on the ship. She helped me retrieve them. She is a lifesaver!
Nicole - Alaska ~ USA
Nanci is the most patient person I’ve ever met. It took me so long to decide on things and she never once got short with me, she would just continue to look for other deals. The week we left she walked me through everything and was prompt in responding when we were on the trip to my questions. My experience was so awesome I was planning my next trip with her on my flight back home.
AMP - Punta Cana ~ Dominican Republic ~ Caribbean
Nanci was amazing throughout the planning process and our trip! I highly recommend her, particularly if you are planning a complicated, multi-city trip! We typically plan our own vacations but we were planning late and I realized early on that this was going to be more than I could handle. I was completely overwhelmed when I reached out to Nanci. She answered right away and after our first call my worry disappeared! She assured me that we had time to plan and put everything together. She delivered! She was always very attentive anytime we needed her and I really appreciated her attention to detail. <br/>I know that our family will always consider our Italian vacation one of our most memorable experiences!<br/>
Moore Family - Italy ~ Europe
Nanci Cairns did a wonderful job setting up our trip to Mexico and we would recommend her for friends and families. I would book her again as a travel agent because her communication, organization skills, contact availability, and hard work made my trip easy, safe, and fun!
Familia di Barga - Mexico
Nanci is by far the best travel agent that we’ve worked with. She is experienced, attentive, and always willing to assist. During our travel we ran into an unexpected cancellation of one of our excursions and Nanci handled it flawlessly. She called the service provider, learned of the cancellation, and immediately helped us arrange other activities and transportation. I’ll never travel without contracting Nanci first!
Aundre - Playa Del Carmen ~ Quintana Roo ~ Mexico
Ms. Nanci is ABSOLUTELY AMAZING! A travel guardian angel per se. She ensures everything runs to perfection. She has helped me with two trips, thus far. One was a travel trip with my mother who was VERY nervous, because it was only the two of us. Ms. Nanci was in constant communication with us, informing us if there were any changes with flight or delays. This gave my mother the peace and comfort to enjoy our trip without any worry. Ms. Nanci even went above and beyond by paying for the Covid tests required to return (out of her own pocket), due to the hotel misinforming us of any charges required. We just returned from Cancun Monday, everything went PERFECT. She is now in the works of booking our Jamaica trip for next year……. We have fallen in love with this hassle free way of traveling.<br/><br/>
Beach Travelista - Puerto Vallarta ~ Jalisco ~ Mexico
Nanci was wonderful in helping us plan our first mother daughter trip to Disney. Her attention to all the details of planning our Disney adventure to Walt Disney World and Disney Cruise Line to the Bahamas was outstanding. We didn't have to do anything except follow her carefully laid out detailed instructions. Even when our flight was cancelled due to weather she was right there talking us through what to do next and looking at flights. We wouldn't even think about going on a trip anymore without using her as our travel agent.
Disney Lover - Orlando ~ Florida ~ USA
Working with Nanci was a pleasure, she took all the stress and worry away . She also promptly responded to any questions or concerns that came up.
Moetank - Cancun ~ Quintana Roo ~ Mexico
Nancy was always available, organized and on top of her game.
Monica - Cancun ~ Quintana Roo ~ Mexico
Nanci did an excellent job for all nine of us traveling for our reunion cruise to Canada/New England . We all had a great time.
Laura - Canada
Nanci is quick to respond and full of a range of ideas to make a vacation memorable. She is also willing to work with any budget and knows what it means to travel with children and teens. She saved me so much time agonizing over the little details and made it easy for me to plan a vacation while in a very busy point of my life. .. so that we could be prepared for summer without all the stress.
Heather D - Washington D.C. ~ District of Columbia ~ USA
Great experience with Nanci. Planning a cruise and Nanci had all the<br/>answers.As many times as I called and e-mailed,she was so patient.<br/>Set up was so easy with her. I definetely recommend Nanci and we will<br/>use her on all our trip plans.
Jim H - San Juan ~ Puerto Rico ~ Caribbean
Nancy is worth her weight in Gold. The work she did shows. We had a wonderful time.
Michael R - Europe
Nanci listened to what I wanted with this trip and then worked very hard to put together what was an amazing trip. Also she was very available whenever I had questions or concerns throughout my trip.
Clara - New Mexico ~ USA
GREAT! She was there when we needed questions answered. Called her all hours and she responded. Nanci made sure all are ducks were in order. AND meet with her couple of days before just to make sure we all had paper work in order , along with what to expect<br/>Nanci knows her stuff, she is professional, people person, accurate. She is the GREATEST!!!!
Jo - Alaska ~ USA
Great experience. Nanci is very attentive and always willing to assist with reservations and troubleshooting. She is knowledgeable about the travel industry and always pleasant to work with.
Family Cruise - Bahamas ~ Caribbean
Nanci is so available whenever you need questions answered she quickly responds to both phone calls and emails. She’s very knowledgeable about travel and cruising and so detailed when gathering information and answering questions. We will definitely continue to use her for all our future travel arrangements!!
Sandybeach - Rome ~ Italy ~ Europe
Nanci is one of the best agents I have had the pleasure of working with. She is attentive and a consummate professional. Even being in a different time zone she made sure she was responsive at any time before and during our trip.
CStevens - Durango ~ Colorado ~ USA
Nanci Cairns was an exceptional travel agent. She was very attentive to all our travel needs and made our vacation plans go so smoothly. She provided us with up-to-date information, various options on accommodations, and went above and beyond to ensure that we were prepared for our vacation. I also appreciated her information related to Covid requirements. I couldn't have been happier by her services and kindness!
Franny - Playa Del Carmen ~ Quintana Roo ~ Mexico
She is very knowledgeable and communicative about all aspects of travel. Extremely thorough.
John - Alaska ~ USA
Working with Nanci, as our Travel Agent, was the best connection that ever happened! Not only did she quote us the best prices but booked our flight, train and excursions. The beautiful hotels were the best we ever stayed in and there were "perks" awaiting us as we were celebrating our anniversary. She returned our calls almost immediately and answered all of our questions. She provided us with a wealth of information on the places we were staying and made excellent recommendations. I have already referred her to several friends and will continue to do so!
Gerrie - Eastern Europe ~ Europe
We were referred to Nanci for a European cruise after a family member and recently done a similar one. She held our hands through every single step of the process, INCLUDING the flight which she wasn't even reimbursed for, and right on through telling us to text her (ignoring the 9hr time difference) if we had any problems... which we absolutely did NOT. Not one problem. The entire process was painless and perfect.... and we had the time of our lives!
Andrea F. - Mediterranean ~ At Sea ~ At Sea
She made the trip happen with such ease. She took care of all the difficult and tedious tasks for planning a trip with a large group and educated us on everything Disney! A lot had changed since I was there 21 years ago
Karri - Orlando ~ Florida ~ USA
Nanci went above and beyond all expectations in all aspects of planning and preparation for our trip and she made sure that every detail was taken care of for our family trip to Disneyland.<br/><br/>We had a great time and everything went very smoothly and we would highly recommend Nanci for her services. She was very professional and knowledgable, kind and easy to work with.
Ginny - Disneyland ~ California ~ USA
Nanci is quick, professional and thorough. Will definitely work with again.
datdisneydow -
Nanci is great! She was so knowledgeable and helpful. She answered questions immediately and made herself available at all hours during our trip for in case we ran into any trouble.
Pollydo - Europe
Nanci was very professional and went above and beyond in helping us plan our cruise. I appreciated her attention to details. She was exceptional!
Cheshire cats - Nova Scotia ~ Canada
Nanci is a fantastic travel agent. She helped keep our large group organized and on track, helping us to book events on time so that we wouldn’t miss out. Planning a Disney World trip is very involved and can be daunting , but Nanci kept it as easy as possible on us, so that we could simply enjoy the process. She was patient and thorough in answering all of our many questions . I highly recommend her!!
Kim - Orlando ~ Florida ~ USA
Loved working with Nancy. She was so easy to work with. Very helpful and knows what she’s doing.
Mary - Hawaii ~ USA
She is the best person
Nancy - Hawaii Island ~ Hawaii ~ USA
You have the best customer service skills around! Thanks for all of your seamless arrangements, and for going out of your way to make sure that everything is taken care of perfectly - down to the minute. It is a pleasure to work with you, and I look forward to booking our next adventure with you. Thank you for taking such good care of us!
Lindsey -
Nanci was terrific. She made putting this trip together a breeze. If your time has any value at all you should use her. You will waste hours trying to do what she will do in minutes, and you will likely do no better on price. We had member of the family starting a different location and meeting up with us before flying to Europe, and she put it all together beautifully. <br/><br/>In the future, I won't travel without her!
Flying Dutchman - Valencia ~ Spain ~ Europe
Nanci provided our family with many different options before booking. Her flexibility and dedication to helping us plan an amazing trip that fit In our budget and was amazing was spot on. She checked in on us upon arrival and continued to send information as we navigated the island. I highly recommend using Nanci to help you plan your next trip! We will be using her services again - without a doubt.
M. Blatner - Honolulu, Oahu ~ Hawaii ~ USA
Nanci helped us to plan a trip our European Adventure that has been on our Bucket List for quite some time. We began planning last January and she hung in there for nine months helping us with flights arrangements, Globus Tour reservations, additional hotels, transfers, train tickets and Excursions. Nanci is awesome and knows so much about the travel industry. We had a wonderful trip and all of our flights, connections, transfers and Excursions went off without a hitch thanks to Nanci. She also gave us many helpful hints before we left regarding packing, money, etc. It was a comfort to know that she followed our flights as we traveled and stayed in touch with us so she knew we were having a great trip. We would highly recommend Nanci to plan your next trip!!<br/>Dave and Cathy Dehn
Dave and Cathy - Europe
Nanci was great. She answered all of our questions about our trip. She was very responsive as well. We recommend her to anyone looking for help in planning a great vacation.
J&S - Honolulu, Oahu ~ Hawaii ~ USA
My husband and I planned a European cruise for our honeymoon. We were very excited and Nanci provided us with so many wonderful excursion options along with tips and tricks. On our way out to Barelona, we ran into every airline issue possible, including our one bag staying behind in Dallas, TX. I was stressed and exhausted. With one call to Nanci she immediately took care of us. She worked with the airline to locate our bag as well as get it on a flight to us immediately the next day. Luckily we followed her advice to go out a day early, so we made our cruise with our luggage. I will go to her for any trip for here on out.
E.Pete -
Nanci organised a holiday of a lifetime with 4 different families, across different states and us in the UK. She was so organised, professional, and the results were an amazing stress free holiday.
Clare B - New York ~ USA
Unbelievable travel agent! She took care of everything plus more. Trip went great without one problem in Old San Juan, Puerto Rico.
Semicolon - Puerto Rico ~ USA
Nanci Cairns was both professional and caring throughout all our travel planning. We highly recommend her to other friends and family. Our trip was delightful.
Ginger - Walt Disney World ~ Florida ~ USA
Nanci is very knowledgeable and responsive. She figured out just what my 21 year old daughter and I (in my 50s) needed to have a great trip to London together. We leave in about two weeks and I feel confident she thought of everything. We had conflicting needs on the trip and Nanci gave us every option to be sure we know what we are getting into. It took a lot of the stress out of the planning. I would definitely use her again.
Candi - London ~ England ~ Europe
Nanci was extremely knowledgeable and made planning this trip as easy as possible. Any questions we had she was able to answer and respond in a timely matter (usually within the hour!). The itinerary for us was perfect, with every little detail, many details that I would usually miss. She made planning this trip a pleasure and I look forward to working with her for future vacations.
Jimmy -
We had the most excellent experience working with Nanci on our trip to Ireland and the UK. <br/>Nanci met with us numerous times to see what we wanted from our trip. We knew that we did not want a fully guided tour, but did not want to do things completely on our own. She suggested a company that had a local host at each of our destinations. Nanci was very attentive to our needs and never pressured us to make a decision. <br/>Before we left on our trip, she told us to contact her anytime we needed. While on our trip she checked to see how things were going.<br/>On our way home we missed our transfer so we called Nanci to ask her what we needed to do. She said that she knew because she was monitoring our flights. She helped with the accommodations we needed (due to missing our transfer).<br/>Nanci went above and beyond, to make sure we had a memorable trip. We plan on using Nanci for our future trips.
B & D Hodges - Ireland ~ Europe
We decided to join another couple last minute and Nanci made sure we had everything together! She was quick and spent extra time making sure everything was just how we wanted. She provided a cute personalized itinerary which included links, flights, tickets, etc which made everything so much easier. We will definitely be using Nanci for our next trip!
Marcon - Las Vegas ~ Nevada ~ USA
I made a business trip to Santa Fe, New Mexico about 20 years ago. When I got back from the trip, I told my wife, who is a big fan of southwestern culture, she would love it there. Since it took 20 years to deliver on this promise, I knew everything had to be perfect. I eventually, came across Nanci Cairns with Incanto Travel. Nanci was prompt, professional and personable which made it a pleasure to work with her. Nanci helped with everything from transportation to recommendations for an outstanding hotel, restaurants, museums, historical sites and local attractions. In addition, Nanci made personal contact touches before leaving on our trip and once we arrived in Santa Fe. When, we were packing to return home, my wife told me “This may have been 20 years coming but this was the best trip ever.” Nanci, big thanks for helping me deliver on this 20-year old promise.
Thomas - Santa Fe ~ New Mexico ~ USA
Nanci took care of all aspects of our wonderful nine day Scandinavian/Baltic cruise, including schedule, itinerary, shore excursions, helpful tips, etc. I would highly recommend Nanci Cairns to plan your trip, her experience with traveling all over the world makes her an invaluable asset for your travel plans.
Jonathan - Baltic Sea ~ At Sea ~ At Sea
Nanci Cairns has aided me many times in planning trips. Our family traveled to
Europe twice in the last two years. Her knowledge about hotels, flights and tour groups were invaluable to me. Her guidance was given prior to her becoming a certified a travel agent agent and now she has the tools and training to assist in even bigger and better ways. On a personal level, I have known Nanci for 38 years. She is responsible, thorough and will do her absolute best for any and all of her travel clients. I highly recommend her to anyone seeking a travel agent who will give "her all" to plan your trip exactly the way you want it!!! Bon Voyage!!
Sally -
Nanci is a dream to work with!! My husband and I were planning our honeymoon to Cancun, Mexico and neither of us had been out of the country before. Nanci gave us tons of suggestions and guidance on places to go, excursions to try, took care of contacting all resorts and vendors to get information and finalize details, sent us reminders on deadlines, and compiled all of the information into a fabulous online itinerary. More than that though, Nanci was so professional and responded back to our emails and questions so quickly! She really treated us like family and took such great care of us; I would recommend her to anyone and everyone and I would never try to book without her!!
Holly & Ben - Cancun ~ Quintana Roo ~ Mexico
Very personable and responsive.
SC - USA
My friend and I decided to take a cruise to the Western Caribbean to celebrate his birthday. He was in charge of booking the cruise, and I was in charge of everything else. With my busy schedule, I called Nancy for help! She was very friendly, professional and prompt. She booked our hotel, transportations, and excursions. (I previously booked our flights.) And I didn't pay anything for her services! We had the best time, and it was because of Nancy's help. I highly recommend her and will definitely call her again for my next trip.
Mandie - Caribbean
Nanci was very helpful in her recommendations, responsive to our questions, and thorough in every detail. (even checking on us during our trip when we had some airline travel delays) Very pleasant to talk with....
Alaska First-timers - Alaska ~ USA
Nanci was extremely helpful and informative
Matt - Kauai Island ~ Hawaii ~ USA
Nanci was extremely helpful when we were planning our trip to Italy. She had suggestions for enchanting out of the way places that my daughter and I enjoyed so much more than the routine tourist attractions. Her packing advice was "spot on" as well! I can't wait to plan my next adventure with her help!
Leesa
Porter, Texas
Leesa -
