Jenn provided great service, especially when we were headed home and the airline suddenly canceled our flight. She got us switched to another flight right away ensuring our trip home happend that same day.
Nathan - Caribbean
Excellent
Very Wet and Very Wonderful - Niagara Falls ~ Ontario ~ Canada
Jennifer has always been highly responsive and attentive to the details. In our experience she has gone above and beyond to ensure our vacations have been a positive experience.
CD - Alaska ~ USA
Jenn had all the information I needed along with great communication to keep me updated with all my questions.
CB - Ottawa ~ Ontario ~ Canada
Jennifer was extremely kind, hardworking, and helpful throughout the entire process of planning our first big trip for our anniversary. We were given plenty of options to choose from, from the airline to the hotel to the car rental, and all were satisfactory from any price point. With Jennifer's help we were able to have an absolutely fabulous time with no worries, and created so many memories in the process. Would absolutely, no question, 100% recommend for all your travel planning!
Shawn and Luno - Vancouver ~ British Columbia ~ Canada
Jenn is beyond awesome to work with. She's very patient, thorough and gave me all the best options (How do you do it??!!). Highly efficient, very informative and provides all the necessary infos. In spite of the huge time gap between us, she's prompt with her replies and always available. Takes away all the travel hassles and trip headaches when booking with JennBee. I won't even mention her thoughtfulness on the times she checks up on me the few days leading up to my trip. I highly recommend her. I'd give Jenn 20 stars in a rating of 1 to 5. If there was a medal for Best Travel Agent, she deserved the Order of Canada version! You certainly deserve more than a great review... you deserve a knighthood!!
Duane Orozco - Mexico ~ Mexico
Prompt and professional. All documents were received on time and without errors.Very pleased that Jennifer reached out just before boarding the plane to head to the resort. Great experience.
Adam - Cancun ~ Quintana Roo ~ Mexico
Jenn had amazing communication and she went over and above for a first time traveler like myself. I had many questions, changed my mind, had to cancel one person from my trip and through it all Jenn was professional and kind. Thank you for everything Jenn!
Tanya - Cuba ~ Caribbean
Jennifer was fantastic to deal with. I used to always book my vacations on my own but Jennifer was able to find better deals than I could on line. Any deals I did find on my own, her price was the same. What is also nice is if the airfare goes down from when you initially booked, she deals with that as well as if you have any other changes or cancellations. My time is now free and the trip is hassle free.
TC - Puerto Vallarta ~ Jalisco ~ Mexico
Jennifer is always quick to respond and great with last minute changes
Gab - Europe
I had a very pleasant experience with Jennifer, she was very attentive and knowledgeable. I knew I wanted to go somewhere warm and she was able to find a destination that was a great experience.
Allie - Honolulu, Oahu ~ Hawaii ~ USA
She helped my family out for a trip to Cancun and was so patient in regards to all of our questions and ideas. I will use her again in the future
Jelly - Cancun ~ Quintana Roo ~ Mexico
Jennifer is a joy to work with, she gives me all the options that she thinks my family would like.
She is very flexible and is always willing to change or fix any bookings at any time.
I would recommend her to anyone and everyone that I know of that travels.
Very friendly and will keep you updated as things progress so I always know what is going on.
Legoland -
Jenn is really great, she always helps us with all of our travel needs
Olga - Playa Del Carmen ~ Quintana Roo ~ Mexico
Jenn was most helpful and very patient with our larger group. Choice of destination changed a few times with us all, but she was always ready with new resorts and prices for wherever we requested. She promptly answered any and all questions and listened to each of our ideal requirements for the perfect all inclusive resort. She sent us resorts and prices to review, never pressuring our decision.
Gina - Mexico
Jennifer was excellent to work with. She made sure we got everything we were looking for on our trip. She got back to us very fast with trip options and updates. Highly recommend her!
Kent - Hawaii Island ~ Hawaii ~ USA
Jennifer has been a great asset to me personally for my business and personal travel needs. I was so impressed with her attention to detail I recommended her to my corporate office team to be our designated agent which she is today. She always provides followup which is timely and relevant. Great job Jen.
Geo - Tokyo ~ Japan ~ East and Southeast Asia
Jenn was most helpful and very patient with our larger group. Choice of destination changed a few times with us all, but she was always ready with new resorts and prices for wherever we requested. She promptly answered any and all questions and listened to each of our ideal requirements for the perfect all inclusive resort. She sent us resorts and prices to review, never pressuring our decision.
Gina - Mexico
absolutely amazing, very helpful, very patient. Just an amazing job that took months of planning.
Lascelle Family - Europe
Jennifer was absolutely fantastic to work with! <br/>I booked a trip with her, to Mexico, for ten people and I couldn't have asked for a smoother/easier experience. <br/>Everything went exactly as planned, and as advertised. <br/><br/>I will definitely be using her for future travel plans!
James - Puerto Vallarta ~ Jalisco ~ Mexico
Jenn took all the stress of booking a big group off our hands thanks Jenn
La Gina"s group - Playa Mujeres ~ Quintana Roo ~ Mexico
Jennifer was great to work with. We were a big group with many requests and she answered our multitude of questions professionally. Our group had a great trip and I personally would work with Jennifer again.
Chan - Playa Del Carmen ~ Quintana Roo ~ Mexico
Hi Jennifer,<br/><br/>Thanks for arranging a great vacation for our entire group and for the Tim Horton's card. <br/><br/>The resort was nice, but it was bigger then I thought and I would consider a smaller resort if I were to travel to Cancun again. <br/><br/>I was bit disappointed with my room as I requested a king size bed and an ocean view. I received a room with a view facing the other resort and 2 queen size beds. The food was alright and I loved the fresh guacamole. <br/><br/>Overall, it was a great vacation and I was happy we were all on the same floor in the resort. I was pleased to see our own bus called the "La Gina Group" when we arrived off the plane in Cancun as it can be overwhelming at the airport. Also, when we did our excursions we had our own catamaran and shuttle. Fantastic! <br/>I would recommend purchasing peso's at the airport and ensure to get some small bills for tipping. This was helpful for tipping the server's and the bar tender's at the swim up pool. They can be purchased at the res
CC - Cancun ~ Quintana Roo ~ Mexico
Jennifer was always helpful with advice and information when we were trying to figure out what we wanted out of our vacation and how to accommodate the needs of 17 people! She got us a great deal and at a resort that suited all of us. We had an amazing trip and everything was so well organized. We would highly recommend booking with Jennifer.
TLynch - Riviera Maya ~ Quintana Roo ~ Mexico
She is very friendly and will go the extra mile to give you all your options.
For being a brand new agent, she seems to be quite knowledgeable about
the travel products she was presenting and if she didn't know, she would
find out and respond back in a timely matter.
Sheryl -
