Tremendous communicator who is also a meticulous planner.
Skylarker - Romania ~ Europe
I contacted Bobby a few months ago to see how to go about planning an anniversary trip for my boyfriend and I in September. Well Bobby was on it, he was able to send numerous options based on our needs and budget- by day 3 of working with Bobby we had our dream vacation set!! Unfortunately due to a family emergency we had to move or even cancel the trip and we were just torn and stressed but when we contacted Bobby he assured us there was nothing to worry about and he will take care of us. Well he did it again, he was able to get all of our vacation plans and move to a later date( week decided to move a few months later for bf 45th birthday)!! Just a seamless process, which is a breath of fresh air when you’re dealing with an emergency.
Fast forward to February, vacation time has arrived, Bobby made sure to reach out prior to make sure we got all we need, he reached out while we were there to make sure accommodations were well and then when we got home we got a huge welcome back to ens
Jenn21 - Montego Bay | Jamaica | Caribbean
Ok. Let me first say that I’m completely a pessimist at heart. Always expecting the worst. When Bobby started helping me on my trip there was no difference. But I was having some next level stress and knew I needed a break and simply wanted someone else to handle it. Handle it he DID. He secured a fantastic deal for me. Perks. Locking in thought-out Room location for what I would be doing on the cruise. Sent me dining options he recommended (and nudged us away from others). Shows. Gambling. Shore excursions. Culminating in the best itinerary ever. Literally needed nothing else. He even researched the process to get the crazy expensive parking garage fees waived. The entire trip was on autopilot and leaving this pessimist NOTHING to gripe about.
It was obvious the pride and attention to detail he puts into his work all along with a vibe that he enjoys it. Called me twice before we left and called exactly as debarking. IMPRESSED.
Rob A - Bahamas | Caribbean
This is my second trip booked with Robert and I couldn’t be more impressed! I’ve used many travel agents over the years. None compares to Robert. He is ridiculously available and responsive. I recently went to Peru and missed a connecting flight. Robert was available during the morning on a weekend to rebook me. My daughter became ill in the middle of the jungle, and Robert not only cancelled and rebooked flights, but looked into clinics. Robert is passionate about travel and service. I don’t know why anyone would use anyone else.
Adam - Peru | South America
Robert was particularly attentive from start to finish throughout the trip. Always highly responsive and very helpful. He ensured all of my requirements were met, including the safest areas of the Dominican Republic to stay, and pre-trip requirements to enter and depart the country. The trip was exactly what we wanted. I’d highly recommend Robert!
Adam - Dominican Republic | Caribbean
This was the first time using a travel agency and working with Robert made it all stress free
Tony - Cancun ~ Quintana Roo ~ Mexico
I contacted Robert two days before a week long trip to Romania with friends. I was in a serious pickle because we have never visited Romania and needed to traverse the country to visit my daughter who is working in the north mountain region temporarily. Robert quickly assured me I would be taken care of and immediately got to work planning tours, setting up transportation, dining reservation, lodging and more. He also set my party up on the Trip Plans app to share the itinerary and details for us. More impressive Robert did all of this amidst his own vacation. We couldn’t be more thankful for his professionalism and personal service before, during, and after our vacation. I can say without a doubt, we experienced more of Romania with his help. We visited Bucharest, Brasov, Fagaras, Sibiu, and many other small villages is a week with no problems. Castles, Fortresses, historic sites, museums, dining, and nightlife was awesome. THANK YOU Robert for making a vacation so wonderful.
Wonderful Romania Excursion - Bucharest ~ Romania ~ Europe
I contacted Anchoring Memories to book a cruise for me & my grandson to celebrate his 18th birthday. They took charge of all the planning getting us us great prices for our cruise, booked our excursions & special gifts delivered to our cabin.
Sam1206 - Cozumel ~ Quintana Roo ~ Mexico
Robert is my go to agent for my travel needs. Very thorough and attentive to our needs. Found us the best deals on our cruise and all the tours we took while ashore. I highly recommend him .
Bruce - Alaska ~ USA
Our experience to Punta Cana was amazing! My wife and I were celebrating our 15 year anniversary and reached out for an all-inclusive package. Robert was amazing and very knowledgeable of the area! He got us set up with a club oceanview Master Suite at Hyatt Zilara. He explained the differences in club vs. not club and let us make the decision if we wanted to upgrade, which we did! Our room came with a butler and when we arrived, they knew we were there for our anniversary, and Robert had us set up with a welcome bottle of champagne and chocolate strawberries in our room when we arrived! He also set us up with a catamaran snorkeling excursion that was amazing! <br/><br/>I highly recommend Robert and he will be our go-to agent for the future!
Rob - Punta Cana ~ Dominican Republic ~ Caribbean
Bobby was pivotal in planning our trip! He saved us so much time, MONEY and gave us so much insight that we would have not previously known. He assisted with planning the itinerary and all excursions and most importantly our stay! Thanks again Bobby!
David L. - Bahamas ~ Caribbean
Robert booked a wonderful vacation to Toronto. The itinerary he put together allowed us to experience a great mix of the downtown city and Niagara Falls. He even setup tickets for the CN Tower and a boat tour of the falls. He made recommendations for restaurants and tips for travel. The hotel was in a great location and we were able to pack as much possible into a short time. He listened to our needs and took care of the trip end to end.
Karin - Toronto ~ Ontario ~ Canada
Robert was so great! He took care of me and my family as if we were part of his. He was so knowledgeable and explained everything we needed to know. There were no surprise fees or additional charges that we had to pay later. He's a "get stuff done" kind of a guy. Thank you Senior Chief! Hoorah!
Susie - Norway ~ Europe
I've known Bobby for over a decade having served with him in the United States Navy. I love being able to support Veterans, and I knew Bobby would become my new go-to for all our travel needs. My family vacations frequently (at least twice a month) and Bobby has booked multiple vacations for us - inclusive of a Royal Caribbean Cruise, Disney World, and Atlantis. Once I reach out to Bobby he responds almost immediately - his promptness is unparalleled. All of our travel needs are taken care of same day, sometimes even within minutes. Bobby has also been exceptional of keeping an eye out for specials and packages, proactively letting us know of any great offerings he has because we love a good deal. I'm very pleased with the level of customer service and will be loyal to Anchoring Memories Travel for life.
Lindsey L. - Caribbean
