Shawn provides excellent service and how to find the best deals
Donald Shaul - Europe
Shawn Power is very helpful and gets back to us with any inquiries very quickly!
Anil De Silva - Europe
Shawn searches for the best cruise to fit what you want to do.
Thomas Mosey - Europe
Shawn Power is terrific.
Frank Reis Jr - Europe
Accurate processing, quick response to questions.
Donald Bergeron - Hawaii ~ USA
I have already recommended Avoya and Shawn Power to several friends. Four of them are cruising with Viking in September working with Shawn.
Leslie Smith - Europe
They are very easy to work with, and our person, Shawn Power, is fabulous
Sheila Robertson - Europe
Shawn Powers has been an excellent agent with all out travels.
Edwin Colleran - Europe
Shawn is very attentive even when he is traveling himself. He is explains options and because he has been on most of the cruises himself has great insight.
Laura Blakely - Galapagos Islands ~ Ecuador ~ South America
you have been brilliant. Made everything so easy and non-stressful
Spencer Beasley - Galapagos Islands ~ Ecuador ~ South America
Shawn Power does an outstanding job of setting us up with fabulous trips. His serice to his customers is outstansing!!
Teresa Tomasic - Europe
Shawn is very responsive and answers all my tedious questions with great professionalism.
Kathleen Stanislawski - Columbia River ~ On the River ~ At Sea
Shawn is amazing
Thomas Breneman - Europe
You make things so easy.
Elizabeth Wittman - Alaska ~ USA
Shawn does such a wonderful job. He made confusing issues easier for all four of us.
Robert Vollmann - Alaska ~ USA
Shawn is great and easy to work with. He knows the business and knows what we like.
Kristin Gruben - Europe
Already have....Shawn was helpful and ready to help when necessary - I appreciated knowing that he was looking out for us!
Marlene Weigert - Europe
Shawn was great to work with during the planning and I thank him. Definitely would work with him again.
Judy Crickenberger - USA
I already have recommended to friends
Sandra Butler-Roberts - Galapagos Islands ~ Ecuador ~ South America
Shawn Powers provides us with excellent customer support.
Joanne Tyrrell - Europe
They have extensive first-hand experience on all the cruise lines so they are able to give us very sound advice when choosing a cruise right down to the best cabin. Shawn was able to intercede for me when a refund from the cruise line was difficult for me to negotiate. He's always very responsive when answering emails in a quick and informative manner. I will use him in the future.
Janet Simpson - Europe
Shawn Power is excellent! He answers all queries promptly and maintains frequent communication. We have three vacations booked through Shawn this year.
Susan Simpson - Europe
Shawn Power is the best travel agent anywhere
Judith Panish - Europe
Shawn's service is fabulous!
Margaret Okraski - Europe
Shawn is ALWAYS available to answer and questions or concerns about our trip, even while on his own vacation!! He is supportive, informative and knowledge. We HIGHLY recommend Avoya Travel.
Kimberley Gonneau - Caribbean
Shawn did a great job, everything that he organized went smoothly and he was always available to answer questions when we had them. Great job.
Luigi Savoni - Caribbean
Wonderful and quick communication. Always responds with information in a timely manner.
Kimberley Gonneau - Caribbean
Shawn Power makes sure everything goes perfectly from first phone call to arrival home.
Judith Panish - Mexico
Shawn always finds us great deals and makes sure things are going well for us.
Marilyn Lane - Mexico
Have worked with Shawn in the past and have enjoyed working with him.
Jeannette Lemke - Europe
Great service from Shawn Power!
Rockland Saunders - Asia
Shawn Power provides great service.
Frank Reis Jr - Asia
All services and reminders were well done and appreciated!
Anthony Savaiano - South Pacific
Recommended by a friend, this cruise met and exceed our expectations j
Claude Guidi - Europe
We love Shawn Power and Avoya Travel and would recommend them to anyone wanting to book a European trip.
Sheila Robertson - Europe
Pure excellence in every way and form.
William Kistler - Europe
Due to the excellent assistance I get from Shawn Powers.
Rockland Saunders - Europe
My agent Shawn was extremely competent And pleasant to work with on my recent cruise .
Lori Fernandes - Europe
Shawn was quick to answer any question we had about the trip!
Robert Hoagland - Europe
Availability of Shaun in the planning process was invaluable-He was always promptly responsive to questions with informed answers and recommendations. However, we could have used even more help in planning back-to-back (Ireland-London-Norway) travels especially as it related to air and ground travel along with other consequenes of of a merged trip..
Moritz Ziegler - Europe
Great advice re flights booking of cruise seemless
Thomas Breneman - Europe
Shawn Power does an exceptional job and is never too busy to take my calls or emails. He once responded from a safari in Africa!
Judith Panish - Europe
Shawn Power does an excellent job of handling all of the details in booking our cruise.
Brian Ambrose - Europe
Fast and helpful responses
Heidi Schindler - Europe
Outstanding service from Shawn Power.
Rockland Saunders - Europe
Unlike other companies AMA seems to rely heavily on contract directors/guides. Most days the group had no written itinerary which led to unnecessary confusion. Reasonable questions were often made to sound unwelcome. Several tours ended up being needy causes. Several in our group did not enjoy small bush planes with 1 engine & 1 pilot. on several flights couples were seated apart.
Robert Walker - Africa
Shawn, Once again, you guided us from the beginning with great advice on just about every aspect of the cruise. Each and every day of our vacation, we commented on how your suggestions and helpful hints enhanced our trip. Eric & Lynn Ludwig
Eric Ludwig - Alaska ~ USA
Used Shawn Powers several times and have been very satisfied.
Nicolaas Blom - Europe
The level of customer service is outstanding. Shawn has always answered my email questions promptly and his answers have been extremely helpful.
Kenneth Gay - Europe
Shawn Power from Avoya Travel has helped us with multiple cruise reservations. We recommended Shawn to our neighbor and they reserved a cruise through Shawn last year also. Shawn responds very quickly even when he is on a cruise himself. He helped us with a room upgrade on our most recent cruise. I highly recommend Shawn Power. We have found some good cruise deals through Avoya Travel and Shawn has recommended good travel insurance.
Kim Lewandowski - Europe
Shawn Powers is always so helpful and never too busy to answer questions or help. He once called me back when he was on safari!
Judith Panish - Canada
Shawn Power very helpful
Marilyn Mettler - Europe
I felt you tried hard to accommodate my requests and were able to provide helpful tips
Allyson Kounaris - Europe
Great service from Shawn...
Roger Appleton - Europe
Always fast and efficient service. Always looking to get client best pricing, amenities etc.
William Jaume - Europe
Excellent responsiveness.
George Heredia - Europe
We have worked with Shawn Power at Avoya several times and appreciate his extensive knowledge about the various cruise lines and which may best suit our specific needs. His professionalism and prompt responses to any questions we have exceeds our expectations.
Deborah Sturtevant - Europe
Shawn Power is great to work with on booking cruises.
Drew Kovach - Tahiti ~ French Polynesia ~ South Pacific
Shawn provides special care for helping to plan and execute a trip.
Geraldine Di Pompei - Europe
We had an amazing tripand Shawn Powers gave us great advice!
Lyse Landry - Europe
My Avoya travel agent, Shawn Power, is very attentive to detail, responds to questions promptly, and knows his stuff well. He always finds the best deals for me and provides good advice.
Joseph Salah - Asia
Great service and very truthful about what to expect.
Marilyn Lane - Hawaii ~ USA
professional and knowledgeable about cruses.
Robert Willcox - Caribbean
Great service from Shawn
Rockland Saunders - Asia
Great communications and information input.
David Seitz jr - Caribbean
Very easy to book and was always kept in contact with.
Sabrina Mosey - Caribbean
Great prices. Great agent (Shawn) who takes care of everything.
Donnalyn Malpage - Europe
Always very helpful and makes our travel easy!
Lorraine Smith - Europe
Shawn Powers is so responsive, and helpful.
Petra Schneider - Europe
Sean has provided us with excellent service since first using him three years ago.
Peter Philpotts - Europe
Easy to talk to, to schedule with and lots of timely communication.
Kathryn Pool - Europe
Responsive, good service. Shawn always responded to our telephone and emails quickly.
Roberta Holt - Canada
Prompt replies and good answers to our questions. They picked the right cruise for us, and even the right cabin. Very personal attention.
Eileen Simard - Europe
Good quick response, experienced advice and good follow through
Nicolaas Blom - Europe
Shawn is knowledgeable, organized, and responsive.
Sandra Selby - Europe
Shawn and Nancy Power were very helpful with our cruise booking. All details were handled very well and accurately. We have recommended Shawn and Nancy Power and Avoya Travel to our friends.
Brian Ambrose - Europe
very helpful and informative
Iosif Zilberman - Europe
Sean is a great source of information and always available to help.
Steven Knudsen - Alaska ~ USA
From the moment we call Shawn and Nancy we know that everything will be arranged for us personally. They have arranged many holidays for us. We always have an excellent room in a stable part of the ship, or river boat. They consider all our needs. Nothing is too much trouble for us. We benefit from their experience. If needed they will recommend areas and hotels to stay and excursions to take if we are planning extra time. If we want to travel we just email to Shawn and we are always amazed how fast he gets back to us with all the information and bookings. We have always had a good vacation thanks to him.
Valerie Robertson Mccaffrey - Baltic
Shawn's responsiveness, organization, communication online and by phone, information provided, willingness answer questions that we had probably asked before, ensuring that we received any perks available, overall kindness. We really treasure Shawn's assistance. With him, we don't have to worry about anything.
Eleanor Lynch - Europe
Great service, immediate and thorough reply to queries. Deep knowledge with comparisons and recommendations.
Wayne Kilbourne - Europe
We used Shawn Power and Avoya travel for our previous cruise so when we were getting ready to plan this one with friends, I immediately recommended we all use Shawn. His professionalism and recommendations were spot on and my friends were extremely happy with the choice this time!
Julie Crawford - Europe
Very responsive and knowledgeable.
Phillip Crisson - Alaska ~ USA
Shawn answered every question, made suggestions and booked us a fantastic vacation!
Suzane Sims - Europe
Quick response to calls & email questions
Kelly Tran - Europe
Company is always aware of what is going on and there to help you if you are in trouble.
Larry Steinhauer - Europe
Everything went as planned.
Margaret Yeary - Europe
Shawn Power always makes himself available to me when I have questions. He'll return a phone call very quickly.
Michael Kiel - Baltic
Everything was spot on. Questions were answered with good and helpful information. Suggests were made and made it easy to navigate a long 17 day trip
Robert Lament - Europe
I have done a number of cruises booked by Shawn Power and he very easy to work with and prompt (within minutes) in getting back to me by email.
Drew Kovach - Europe
Great Service and always available
Victor Mollozzi - Europe
They were very courteous, friendly and met our every need. The rooms were very roomy. The excursions were fantastic, the food was vary Good and well planned. We had a problem with a fuel tank and it was dealt with in a very professional and Timely manner
Samuel Lilley - Europe
Everything went ok. Would like to know we had shipboard credit before the end. We wiuld have used for excursions instead of out of picket.
Veronica Myers - Europe
Shawn has always been available whenever a question comes up and finds the time to give us great peace of mind.
Carlene Szostak - Africa
The trip was efficiently managed from beginning to end
James Marshall - Europe
Shawn was great at answering questions and responding to emails in a timely manner. He helped in sorting through the pros and cons of the various river boat companies and helping to chose a cruise that would suit our expectations.
Charlotte Markva - Europe
Shawn did a great job taking care of our trip details!
Earl Russell - Europe
Recommendation of Uniworld was excellent. We thoroughly enjoyed our trip and would recommend Avoya to our friends
Jerry Luedke - Europe
Communication with our Avoya agent was outstanding.
Patricia Smith - Europe
Shawn Powers is an outstanding travel agent & our go-to person when we are exploring a cruise to anywhere. His inside knowledge of the industry & travel tips have resulted in some of the best trips we've ever experienced. He makes planning & all the decisions that go into a cruise trip painless & seamless.
Colleen Baumtrog - Europe
Everything worked out well. Please advise your clients that traveling through Heathrow involves a rigorous new inspection with emphasis on liquids. Liquids must be less than 3 oz and in a c!ear bag. It is not a friendly atmosphere. Shawn did a great job in responding to our questions
William Stiglitz iii - Europe
Shawn was always prompt with answers to my questions and was generally pleasant.
Mary Anne Wachter - Europe
Very good service. Shawn always call me back or email quickly when I need information
Suzanne Mailhot - Caribbean
responsive and helpful!
Jared Ament - Europe
Shawn Powers is amazing in making sure everything is just right. Always calls back in s very timely manner. Even when he was in Africa!!
Judith Panish - Panama Canal ~ Panama ~ Central America
always great trips and service
Laura Blakely - Europe
The price was great and Shawn was very helpful
Mary Jane Goodreau - South Pacific
Shawn and Nancy are always very quick to reply, even while they are on vacation. They are a wealth of knowledge which we appreciate. Always a pleasure to work with.
Kimberley Gonneau - Caribbean
Shawn Power is great.
Ralph Hollis - South America
Shawn Power has helped us with two of our five cruises. He is highly efficient, his recommended good travel insurance. He is very approachable and answers quickly. He was helpful with navigating some difficult experiences we had in our recent cruise.
Kim Lewandowski - South Pacific
Had everything done for us. All transfers and air and hotel
Ronald Parent - South America
Shawn goes the extra mile to make sure ourvtrip goes smoothly.
Cynthia Pater - Caribbean
You seem to be on the ball all of the time.
Brenda Woods - Caribbean
I only had one experience so I have limited information
Sandra Butler-Roberts - Europe
Seamless process. Shawn stayed in close contact with us the entire time. His response was always prompt. Giving us an unexpected upgrade was beyond our expectation.
Carol Tisdale - Europe
It was easy to book with Shaun and he answered all our questions in a timely manner.
Erin Wong - Europe
We love Shawn's ongoing commentary and advice on cruise that they've been on. And of course, he's helped up pick out and recommend cruises in the past.
Garry Goddette - Caribbean
Shaun Power and Avoya Travel were amazing - answered all my questions, no matter how trivial, and kept me in the loop at all times.
Sheila Robertson - Europe
Because I have recommended Avoya Travel to my friends and family. I recommend Avoya Travel because Shawn and Nancy go the extra mile and everything runs smoothly ensuring a great vacation with no worries.
Cynthia Pater - Europe
Everything you did was smooth and easy for us. I felt well cared for.
Claudia Galup - Europe
Shawn Powers was available 24/7. Regardless what he had going on in his personal or professional life he made me feel like I was the only one he had to worry about or work with. Shawn makes the relationship with Avoya Travel an amazing experience.
Carlene Szostak - Europe
Would have liked more info by hard copy.
Betty Garner - Europe
Shawn Power is the best! He was helpful, patient and so informative!
JoAnn Finazzo - Europe
Good service good food friendly staff
Gregory Merimee - Europe
The agent was very helpful and easy to contact.
Mary Lucido - Europe
Sean provided great guidance when choosing and scheduling our trip right down to the specific room to book. His suggestions proved to be spot on!
Darla McConnell - Europe
Our agent Shawn was great and the whole Cruise went just as planned.
Wesley Hedrick - Europe
Shawn answered all our questions, explained the various costs, and offered suggestions that made our trip extremely enjoyable. This was our first river cruise so we didn't know what to expect. Shawn alleviated any apprehensions we had.
Edward Merz - Europe
Knowledgeable,customer friendly and hands on. Work ethic is off the charts.
William Kistler - Baltic
Shawn and Nancy Power make travelling stress free
Dean Dunn - Europe
Shawn was extremely responsive and patiently answered all my questions.
Susan Kuller - Europe
They were attentive and helpful.
Rita Kron - Europe
I already have recommended Shawn Power to friends. He is very knowledgeable and cares about his clients.
Joanne Tyrrell - Europe
Shawn gave us great service.
Margaret Okraski - Europe
Always professional and easy to work with. Super knowledgable and helpful in trip planning and follow-up when necessary.
Kelly Vitorino - Alaska ~ USA
Very helpful with every question. Return emails very quickly in 24 hours but usually much less time. Good tips for travel & a lot of experience with many kinds of trips.
Katherine Mahler - Europe
We have booked an Amawaterways cruise through Avoya and received excellent service. But this time it was outstanding because of Shawn Powers!!!
Geraldine Di Pompei - Europe
Shawn is organized, knowledgable and a good listener. This is why it is so easy to make travel plans and be sure we are getting great value at the same time.
Joann Todd - Europe
Shawn Powers always takes catering of every last detail, even when he is on a safari as he did for me several weeks ago!
Judith Panish - Europe
No problems; answered all questions and enable everything to move smoothly.
Priscilla Cohen - Europe
Excellent advice.
Habbo Fokkena - Europe
Very knowledgeable and attentive
Denise Dolci - Europe
The arrangements that were made on our behalf were wonderful timing was perfect and we couldn't of had a better time
Kevin Kershner - Europe
The service I receive from Shawn Power is exceptional. He has book 2 river cruises for me and is alway very quick to respond with any questions.
Drew Kovach - Europe
The Avoya travel agent, Shawn Power, was extremely helpful and knowledgeable. I usually dealt with cruise lines directly and was concerned about working through an agent, but it turned out to be an excellent experience. He arranged for good pricing and gave good advice and suggestions. He was also very responsive to my questions. There were no problems on the trip for 6 members of my family and everything went very smoothly.
Joseph Salah - Europe
It was a pleasure working with Shawn Power.
Karen Harrington - Europe
Service in booking cruise was very good and advice on cruise was very helpful and on target. Would have been nice to have full service and help with booking air/hotels and rest of trip.
Colleen Mukavitz - Europe
Shawn has booked our cruises for the past five years, and they have been beyond expectations and good value. He gives wonderful service attending to all details, and returning calls immediately. We also enjoyed our shipboard credit in the spa.Thank you, Jana Davis
Jana Davis - Pacific Ocean ~ At Sea ~ At Sea
Price was right. Shawn was very knowledgeable and gave us good advice. MO ok
Paulette Murphy - Europe
Generally, I don't make recommendations, If asked, I would give a positive review.
Patricia Goodman - Europe
Shawn was really good to deal with -- keeping us up to date with most everything in a good timeframe, from time of booking 'til date of departure.
Donna Nichols - Europe
great customer service from Shawn.
Cynthia Gunton - Europe
We've received exemplary service from our agent on 4 consecutive cruises over the past 4 years.
Ray Shull - Alaska ~ USA
Avoya travel made choosing and booking our Uniworld cruise an absolute breeze!
Kristen Andersen - Europe
I was provided the opportunity to get a big upgrade for a small price. Expert knowledge and advice as usual. 4th cruise with Shawn
Abraham Svinkelstin - Alaska ~ USA
The agent, Shawn Power, was very helpful and returned all contacts promptly.
Wendy Porter - Europe
I WOULD IN PARTICULAR RECCOMMEND Shawn. He was extremely helpful with helping us find the right cruise and cruise line for us
Joan Pritchard - Europe
great customer service
Frank Reis Jr - Europe
My questions were always promptly answered.
Linda Hicks - Europe
Shawn shared his wealth of knowledge about European river cruises to help us choose Uniworld. We were also impressed with his communication throughout the process of booking and paying for the trip. We were kept informed, but not pestered.
Steven Knudsen - Europe
4th river cruise, each one has had GREAT care from Avoya. I would not know who else to call or want to.
Paule Crescini - Europe
easy arrangements and good follow through
Blossom Brooks - Europe
Ease of booking, recommendations, advice was a 100%!
Gudrun Walker - Middle East
The service was amazing, the boat was super clean and they had activities constantly
Kimberly Hilgendorf - Europe
Our Avoya representative was very attentive to our needs.
Margarida Fitch - Asia
Appreciate Shawn's input and knowledge as well as how responsive he is.
Judy Tuggle - South America
Shawn Power was a wonderful, responsive, very knowledgeable agent.
Joseph Fichandler - South Pacific
Shawn Power is always helpful and returns calls in a timely fashion.
Linda Darling - South Pacific
No way I can put together a great cruise vacation on my own! I let my friends know that I used an Avoya travel agent to put my cruise package together since you can go nuts surfing cruise websites and are never sure you are getting the best value for the price.
Rosemarie Szostak - Caribbean
ShawnPower is fabulous. He has booked 6 trips for us and was always communicatve. He even answered emails when he was on vacation. He's the best.
Judith Panish - Asia
Shawn and Nancy Power's are always available for a quick question or some robust research to help us select the perfect vacation experience!
Carlene Szostak - Asia
We don't usually use travel agents so I don't know how to compare to others.
Kenneth Fabrick - Asia
in depth knowledge and excellent service
Abraham Svinkelstin - Caribbean
Good service and nice perks
Audrey Steinhauer - Trans-Atlantic ~ Other
Every thing was planned so well, I felt like royalty.
Margery Manly - Europe
Prompt responses to question & concerns. Reliable information. Made us comfortable with our choice.
Steven Gill - Europe
Very helpful with the planning of our vacation
Kristin Gruben - Europe
Good service, communication and follow through. Lot's of information on cruise and what to do. When other cruise agents told us the cruise and category we were looking for was not available Shawn found that it was. Which tells me the other agents just did not take the time to really look or they just tried to up sale us.
Richard Schmiedt Jr - Europe
appreciate Shawn's help with exchange rates,the discounts and prompt feedback--only thing would be if someone wanted complete help--ie booking flights, tours, etc--then, while I can do it, older folks might need more help with this...not sure that this is offered....
Marina Skulsky - Europe
We have gotten excellent travel advice from Shawn Powers and several times he has quickly solved problems.
Ann Akeson - Europe
Well treated Excellent food Superb staff ,in all areas Nice state room
James Johnson - Europe
Support was always there and quick responses to my questions made me feel comfortable that the trip I was embarking on had no hidden surprises!
Gordon Hanna - Asia
Totally a personalized experience. Shawn and Nancy are such experts on cruising that they provide the best of the best guidance for us concerning a) the boat/ship, b) what to do, c) little things we didn't think about, d) picking the right rooms based on our qualifications. They make sure we had no surprises.
Rosemarie Szostak - Europe
Responsive to my needs
Thomas Greer - Europe
Shawn was knowledgeable and very responsive.
Sandra Selby - Europe
Shawn Power was incredibly attentive to our needs and expressed desires, arranging a wonderful river cruise experience and assuring that we had everything necessary to make certain our experience was excellent.
Michael Malament - Europe
Service to your guests was impeccable and the tour guides were knowledgeable, friendly and fun to be around. The trip was everything we had hoped it would be and more!
Anita Guynes - Africa
Avoya Travel was very helpful in arranging our holiday river cruise. Shawn Power was very accessible and very helpful in answering any questions we had regarding our upcoming cruise. Thank you Shawn!
Cynthia Pater - Europe
Very attentive and accessible. Always answered questions right away. Made excellent recommendations as far as the room and room location on the ship.
Eric Ludwig - Europe
Convinced me to go with silver sea.
Rainer Birkenstock - Alaska ~ USA
Excellent Service
Thomas Cooper - Europe
super sensitive to individual needs and preferences. Ability to get back "quickly" on needs and questions.
Terrell Gyger - Alaska ~ USA
Service has been excellent.
Peter Philpotts - Europe
From my first encounter with Shawn on the phone for our first riverboat cruise, through our second (just completed) riverboat cruise, Shawn has been extremely kind and helpful. He follows up to make sure everything is going smoothly in the planning and pre-cruise phases, as well as the post-cruise phase.
Karla Freiheit - Europe
Hi, I had a great time on the cruise!
Joanne Romano - Europe
Customer service was good and agent was available to answer questions when needed.
Darlene Medow - Europe
Shawn was quick, efficient, and responsive .
Salvatore Garofalo - Europe
All aspects of the trip worked out perfectly.
Sanford Ferber - Europe
Shawn gave us some insider tips to enjoy our vacation and eased our worries before leaving.
Erin Wong - Europe
Easy, knowledgable and helpful
Diane Hollis - Alaska ~ USA
Answered all my questions quickly, even after I was booked.
Katherine Kelly - Europe
I worked with Shawn and he was very helpful in planning the vacation but more importantly when I need to change a flight while away in Europe he was very responsive and had the flight changed very quickly. This response is very important.
Ervin Hoffman - Europe
Great personal service from Shawn and Nancy Power.
Anthony DeSantis - Europe
Exceptional responsiveness to questions via email.
Terry Dutton - Europe
They are thorough, honest and informative. Also very easy to work with.
Diane Daddario Pfautz - Alaska ~ USA
Initial support and follow up details were very good.
Mark Chiolis - Europe
Everything was fabulous, from the first booking with Shawn Powers to the day we returned home.
Elaine Olson - Europe
Shawn Power was an excellent agent in our river cruise booking - very helpful and informative, very prompt in giving replies.
Judy Dawson - Europe
Guides and Directors were great , wel informed , well organized and did not waste anytime. Very organized and made everyone feel very special.
Thomas Reilly III - Europe
Interactions and response times were always stellar
Larry Osborne - Europe
Honest & Helpful
Henry Farmer - Europe
Great customer service
Cynthia Gunton - Europe
Most relaxing vacation...beautiful ship...wonderful staff...great country....delicious food
Mary Kathryn Falcone - Europe
I already recommend Avoya travel to friends!
Rockland Saunders - Europe
Shawn was knowledgeable and very helpful
Edwin Colleran - Europe
Shawn and Nancy are professional, caring and is always looking out for our travel experiences.
Carlene Szostak - Galapagos Islands ~ Ecuador ~ South America
Excellent pricing and prompt, accurate responses to questions and concerns.
Gregory Sorensen - Asia
Our experience with Avoya Travel is all email-based and so there's little personal connection. All of our planning with Avoya has been effective and efficient, and we have no complaints.
Blossom Brooks - Asia
Contacting Shawn was never an problem. He immediately returned our calls / emails when we had questions.
Diane Cranston - Asia
Very helpful info about which group to go with for VietNam/Cambodia
Judy Tuggle - Asia
Shawn Power, our agent from Avoya Travel was extremely helpful throughout the booking process. He was always prompt in returning calls to answer questions which we truly appreciated. He also continued to stay in touch with us to ensure everything proceeded as intended. Great service!
Gilbert Reynaga - South America
Great service and very knowledgable.
Elena Ziehm - Europe
They are very helpful and are always available.
Laura Blakely - Europe
very responsive and I could count on the service. I was never left in doubt.
Catherine Lawrence - Europe
The trip Shawn Power planned for me was outstanding!
Kathleen Ellis - Europe
Everything was perfect.
Margarette Boswell - Europe
everything was perfect. No problems. Personalized service.
Cynthia Gunton - Europe
All questions and concerns were answered primptly
Janet Kirwan - Europe
Very helpful, not pushy.
James Trent - Europe
They made it easy to book exactly what we wanted and were helpful with all of our questions. Good communication too.
Terri Schlee-Bickford - Europe
Shawn was very easy to work with and follow up always.
Drew Kovach - Europe
It was a fantastic trip- first class all the way! Our travel agent when we signed up was so helpful and full of information. And he told us that we would be available to answer any questions right up to the time we left for our trip. I did email him several times and he quickly replied to help any way he could.
Susan Koudelka - Europe
Nice ship, very organized, great cruise director, great food
Janie Orsborne - Europe
Easy and helpful.
Judy Szor - Europe
A fabulous time in Barcelona, on the Rhone and in Paris!
Susan Munro - Europe
Shawn Powers was fantastic! Always available to answer all our questions.
Jane Hutchison - Europe
Have used you 2 times and service has been great.
Anthony Persichilli - Europe
Everything handled without issue.
Melissa Contos - Europe
Timely and friendly service. Quick response to our enquiries.
Paul Oliver - Europe
Avoya was friendly and efficient.
Mark Zumwalt - Europe
Shawn in your office is a great asset in planning trips! I have used him for my past three cruises, and two more in the future.
Rockland Saunders - Europe
Provided excellent service and always availabe for our questions.
Heather Baker - Asia
All river cruise travel arrangements were excellent and fulfilled as promised. Our only disappointment was a lack of guidance around rental car placement/parking during the course of the trip.
Moritz Ziegler - Europe
Quick response to all questions and inquiries
Cheryl White - Europe
Very helpful and knowledge .
Sharon Lee - Europe
Liked our agent, Shawn as he was always quick to respond to our questions and very helpful.
Marcia Porterfield - Europe
Good route, Good food
Carlos Angel - Europe
Very helpful, and quick responses to our questions.
Adam Altson - Europe
Great service
George Heredia - Africa
Shawn and company were very helpful and stayed on top of everything. They knew the AmaWaterways very well and told me what I could expect; we not disappointed.
William Brown - Europe
Shawn was very helpful. Got back quickly. He took care of transfers, insurance and cruise. Everything went smooth.
Kim Lewandowski - Europe
personalized caring attention, great one on one service
Christopher Michael - Europe
Shawn was always available - getting back to me within hours with answers to all of my questions.
Reba Conefry - Alaska ~ USA
All details and reservations handled smoothly and efficiently. Good communication.
Pamela Gertie - Europe
professional. Answered every question in a timely fashion. Always patient with me and my many questions. I felt very taken care of
Catherine Lawrence - Southeast Asia ~ East and Southeast Asia
You guys are very helpful.
Gregory Wallace - Europe
We were pleased with the efficient handling of all reservations and the quick responses to questions. It was a great vacation.
Claudia Galup - Europe
Loved the shiP Evers on - the Avalon Creativity! The captain and crew
Sharyn Lee - Europe
Excellent service and price arrangements.
Margaret Shirley - Europe
Easy to communicate with.
Merle Mackie - Europe
Our agent, Shawn Power was great to work with - very prompt with response time and answering questions.
Linda Arndt - Europe
The care and service that Shawn Powers has provided, is outstanding! If fact, I have recommended Avoya Travel to three other friends due to Shawn!
Rockland Saunders - Europe
Just fabulous service
Susan Shea - Europe
Shawn Power was very helpful at all times.
Mary Murphy - Europe
Every thing was as planned and an excellent vacation! I have already referred a friend!
Gordon Smith - Europe
Shaun Power at Avoya Travel was very professional, knowledgeable and accommodating. He always responded quickly to any phone or e-mail messages and was very helpful in educating me about the cruise, any requirements and providing advice about how to make it a wonderful experience. Everything went as planned and our Po River cruise was most memorable and enjoyable.
Mary Bratby-Carey - Europe
Shawn was very responsive and addressed all our concerns in a timely manner.
Roberta Holt - Europe
Always available for any questions or concerns. Most appreciated.
Judith Panish - Europe
Although this was our first River cruise, it was all we could wish for. All was perfect--from the personal care to the food to the accommodations. A delightful experience.
Bernhard Sedate - Europe
competence and follow-up to details
Dawne Robertson - Canada
professional and rapid response to questions, very impressive
Henry Lipner - Europe
Shawn Power was great to work with and very knowledgeable.
Anita Jordan - Europe
We have been satisfied with our experience
Robert Sparks - Europe
Good customer service
Brian Carty - Europe
Great follow up. Friendly communication and great knowledge of the cruise line.
Karen Downing - Europe
Well organized knowledgeable and good deals
Richard Berger - Caribbean
Recently we signed on to tale a cruise (our first). Avoya was the agency our cruise line used to facilitate reservations, answer our questions, and advise us on certain choices we needed to make. Avoya did a great job of answering all of our questions, and they were quick to respond when we did have questions.
James Spence - Caribbean
like your service, fast response, honest opinions and help.
Joann Todd - Panama Canal ~ Panama ~ Central America
excellent service
John Digilio Jr - Caribbean
Great agent, always sending us emails for our cruise.
Gloria Sanders - Caribbean
Excellent service from agent Shawn Powers. Very fast response when we had problems on the day of our departure.
Ann Akeson - Europe
Shawn was always able to get us the info we needed. Never more than a day was needed to get it. Best agent ever!
David Corderman - Panama Canal ~ Panama ~ Central America
Avoya was very helpful. Shawn was always available to answer all questions! Would have rated a 10, but we were unaware of the ability to change to a better cabin until we were told by some folks going on the cruise who had been informed by their agent.
William Lowndes iii - Europe
I would highly recommend Shawn Power! He listened to my needs, never pushed a cruise line that I wasn't interested in, was extremely attentive and always followed up! I will only work with Shawn on any future cruise trips. I have already passed along his name to a business associate!
Julie Crawford - Europe
They have been very responsive to my needs and desires in booking a cruise. And saved me money on top of that while getting me the best cabin! They are my go-to people for cruise advise and booking. This was our second cruise using their services and we have already booked cruise 3 with them.
Rosemarie Szostak - Caribbean
Shawn and the staff at Avoya have been extremely helpful every step of the way from planning the trip and looking at various options to assuring all went smoothly on the voyage. We appreciated their help.
Laura Miller - Europe
Shaun Powers was great!
Mary Furmato - Europe
Using Avoya and Shawn was the first time we have used a travel agent to plan a trip. He provided answers to all of our questions, including some we didn't even know to ask! He sent out lots of helpful informative emails in the intervening months after we submitted our deposit.
Diana Rooney - Alaska ~ USA
You were very patient with us and answered all our questions promptly.
Sharon Grier - Europe
Shawn Power is very prompt about returning calls and answering any questions we have.
Ronald Bowman - Asia
Shawn power is the best
Thomas O'connor - Central America
Shawn's knowledge, availability when I had questions, and his follow-up. He also found some excellent monetary perks for the cruise.
Eleanor Lynch - South Pacific
very good communications
John Digilio Jr - Canada
Shawn called when he said he would and kept an eye out for a better room and called us with options when better rooms opened up. He was very informative and knowledgable and gave lots of tips and ideas prior to our trip to make sure we were well prepared.
Heidi Schindler - Europe
Excellent service, but a little too pushy in the after-sales phase.
Catherine Cornell - Black Sea ~ At Sea ~ At Sea
Booking was seamless and agent was efficient and responsive to our needs.
Claire Mclellan - Europe
Good advise, sometimes couldn't reachj.
Linda Dore - Gulf of Alaska ~ At Sea ~ At Sea
Shawn Power was very very helpful and nice. He also gave us suggestions that saved us money.
Joan Golden - Alaska ~ USA
Very responsive, flexible and accurate.
Ruth Farber - Europe
When I misplaced information about my travel plans someone was there to help and answer questions I had immediately.
Sharon Long - Europe
Shawn was always there to answer questions and provide comments and advice.
Dan Kositzke - Mediterranean ~ At Sea ~ At Sea
Personalized, timely service
Anthony DeSantis - Europe
Helpful, informative and available
Claudia Davis - Europe
Outstanding service by Shawn Powers!
Rockland Saunders - Mediterranean ~ At Sea ~ At Sea
Shawn was veey attentive, courteous and prompt with any questions we had. We were more then satisfied with Avoya travel and are looking forward to coninuing our travel plans with them
Kathryn Wirsig - Europe
Everything went extremely well. Sean was a delight to deal with and very acommodating.
John Digilio Jr - Europe
Shawn & Nancy Power went above & beyound to help me in getting ready with all the nessasary issues to be addressed.
Richard Nelson - Caribbean
Professional, courteous and knowledgeable service
Roman Heuft - Panama Canal ~ Panama ~ Central America
Very informative and helpful. I was sold and truly felt you were concerned that we would have a great vacation.
Ross Crosby - Panama Canal ~ Panama ~ Central America
Travel agent was very patient with first time cruisers. Took time to answer every question. Gave good advice.
Abraham Svinkelstin - Canada
Received phone call right away from Shawn Power - he was great to deal with - I have already reccomended him to others.
Debra Armstrong - Hawaii ~ USA
I was impressed with the way Shawn (Power) answered all my questions & even went so far as finding out informa-tion & relate to me the answers that I had not even thought of to ask.
Richard Nelson - Alaska ~ USA
