Very well planned out!
Linda Cossabone - USA
Easy to deal with. Kept me informed of changes.
Margaret Bohigian - Hawaii ~ USA
Great time! Thank you for the wonderful memories!
Jean Reilly - Europe
Travel agent, Avis Leeper, was very helpful through all phases of planning and arranging our trip. She was always available.
Gwen Crane - Europe
The travel agent (Avis Leeper) was extremely knowledgeable and very helpful. She took the time to answer all of my questions.
Peter Marcus - Europe
Avis is very responsive to our travel enquiries.
Brian Manning - Alaska ~ USA
Helpful, timely assistance in planning.
Terry Marquis - Europe
I have always received very professional and courteous service from my Avoya agent, Avis Leeper.
Richard Patti - Hawaii ~ USA
Avis Leeper gave us great service. We use only her for our cruise travel.
Thomas Sanders - Caribbean
Avis Leeper is a very responsive travel agent. She responds quickly to any questions you have and goes the extra mile to make sure you are happy.
Jean Colehour - Caribbean
Avis is the best travel agent I have used in years!!! She is peompt with call bcks, she is warm, friendly and caring!
Beverly Hogan - Caribbean
Avoya and Avis is always quick to respond to questions and requests.
Wayne Bauman - South America
Avis is AMAZING!
Rachel Zollner - Caribbean
I have already made a referral to two couples. Service is always responsive and professional.
Brian Manning - Caribbean
Lydia and Avis have taken care of our travel plans with great care and understanding for years.
Sherry Watson - South America
Avis Leaper is the best. She is a joy to work with and goes above and beyond with customer service.
Jean Colehour - Caribbean
Avis did a great job of arranging all of our needs.
Teri Russell - South Pacific
The itinerary was wonderful… saw lots of great places …. One guide was amazing and two of our drivers were fantastic!
Jeffrey Foster - Europe
We were able to see and experience many heritage sites
Julieta Pangan - Europe
Agents are responsive
Arlene Cooke - Europe
Lydia and now Avis are professionals who are available at all times to help me out on my planning and my travels.
Sherry Watson - Europe
Everything was handled satisfactorily.
Margaret Mcguire - Europe
Good service, Prompt relies to questions. That's all we ask.
Paul Craft - Caribbean
Excellent help from Avis. She was able to find us the right cruise at a good price.
Jacqueline Ward - Alaska ~ USA
Great service! The Agents keep me informed about documents I need to complete and when payments are due.
Ann Schultz - Europe
Generally very good service but not always easiest communication. Frequently had to ask a few times and follow up
Richard Lipton - Europe
Avis is helpful, efficient and very responsive.
Linda Deacy - Canada
Avoya Travel has always provided me with exceptional service. Avis Leeper, my agent, is extremely efficient and professional in the services she provides. That's what keeps me coming back.
Richard Patti - Europe
Avis is very efficient and courteous.
Brian Manning - Bermuda ~ Caribbean
Avis Leeper was the best and always there to answer all our questions
Pamela Donnelly - Tahiti ~ French Polynesia ~ South Pacific
Avis has always been very helpful and responsive with any question or request that I have ever made. I would recommend her to anyone.
Rebecca Hildenbrand - Europe
Our agent Avis, kept us informed throughout the process and responded quickly to questions.
Geofrey Wolfe - Europe
Avis went above and beyond making all the changes needed to our trip Based on the countries Covid entry requirements. She answered all questions in a timely manner. As we had many.
Diane Schmidt - Europe
Excellent, prompt and accurate service.
Steven Schneider - Tahiti ~ French Polynesia ~ South Pacific
Very knowledgable and timely on responding to questions
Terry Marquis - Canada
So far, Avoya has been very good. This was my first trip with them.
Kimberley Arnold - Europe
Have had good, friendly, competent service for several years. Had had no problem getting info and having questions or requests addressed promptly.
Dianna Crandall - South Pacific
It was good to have the information provided and benefits as well. Both of our Travel Advisors that were used for this cruise were always responsive and helpful making the cruise easier with all of the COVID protocols in place.
Wayne Bauman - South Pacific
Stayed in touch to the last minute prior to departure, Avoya travel, Avis Leeper and Lydia Santiago did an excellent job.
Jerry Lemons - Panama Canal ~ Panama ~ Central America
We Always get cheerful and effective service from our Avoya travel agent Avis Leeper.
Paul Craft - Panama ~ Central America
Avis was so helpful. Everything worked out well.
Marie Lockwood - USA
I have recommended Avis before to friends who traveled with us.
Lynda Boyer - Europe
We found Avis Leeper to be extremely responsive, any time of day, any day of the week as we were preparing for our first cruise, that had been postponed due to Covid. She was friendly and thorough, and offered options to best suit our tastes.
Annie Calkins - Europe
Our travel agent was very responsive.
Carol Lowrance - USA
I have already recommended Avis to friends and relatives who have traveled with us.
Lynda Boyer - Europe
Already used Avoya again after completing our last cruise. Avis Leeper is our go to agent.
Paul Craft - Caribbean
From the moment I started working with Avis Leeper at Avoya, I have been more than pleased with the professionalism and great customer service.
Tracy Bullard - Europe
Avis has been absolutely amazing!
Rachel Zollner - Caribbean
Avis is always extremely helpful and I trust her with our travel plans. She is extremely responsive which I really appreciate!
Seth Miller - Caribbean
Avis Leper is the best to work with - we have gone on three Collette tours and have never had anything occur that she couldn't take care of.
Sylvia Conques - USA
Avis Leper is so helpful and we appreciate her personal attention.
Cheryl Ruf - Mediterranean ~ At Sea ~ At Sea
Avis goes out of her way to answer all questions and concerns
Nikki McCollum - Europe
Avis was very responsive and helpful with information and queries.
Hung Fung - Europe
She was well organize and did a good job coordination our various flights
Barbara Ohme - Germany ~ Europe
First of all, Avis is the best. She took care of us. Flights were perfectly coordinated the all inclusive resort was amazing. She took care of our Globus tour last year and she did an awesome job for our Cabo trip. We will continue planning our family vacations with Ayola Travel!
Liselle Amaya - Caribbean
Avis was a responsive and helpful agent. I enjoyed working with her.
Betty Perry - Mediterranean ~ At Sea ~ At Sea
Avis was very friendly and helpful, no matter how many times I had to ask questions.
Shannon Delaney - Caribbean
Avis Leeper did a fantastic job!
Katherine Hagedorn - South Pacific
our agent was clear with details and when we had a question she got back to us. Snd time I have used Avoya Cruises.
Marjorie Arani - South America
I rarely get asked for any recommendation
Mark Moore - South Pacific
Avis our cruise consultant has always gone above and beyond. We have always been well pleased with the prices and how quickly you have responded.
Thea Baxter - Caribbean
Avis is the best!
Martha Olague Deyden - Caribbean
Avis is knowledgeable, helpful, patient, kind, and always cheerful!
Joanne Duff - Europe
My travel agent was professional, courteous and very accommodating, even after I requested a few flight changes.
Jacqueline Kiyaani - Europe
Avoya agent /Avis Leeper does a tremoiundous job setting up our second trip with her!
Donald Setchell - Europe
AVOYA was very easy to work with and anytime I had a question they answered it with in hours. We will be booking our next vacation with AVOYA.
Todd Brigham - Europe
Everything worked out OK.
Ronald Bauerle - Europe
Avis is truly exceptional in her response to our requests.
Brian Manning - Mediterranean ~ At Sea ~ At Sea
Agent was very helpful in getting what we asked for.
Mario Flores - Europe
greatly exceeded expectations. Outstanding tour guide, itinerary accommodations, food, etc.
Joseph Jay - USA
Because I have received a personal attention and was guided every step of the way.
Cristina Cancelleri - Europe
Avis Leeper was extremely helpful and considering the distance between us everything worked Only a 9 as we are based in the UK. We will certainly be contacting Avis again
Paul Shubrook - Europe
had good service
Gerald Swanson - South Pacific
Our travel agent Avis Lapeer gives us wonderful help and advice. The cruise director Monika was wonderful and gave us her complete attention and help. Except for the American and British Airways flights which were delayed on all legs, the Rhine was great fun, relaxing, and well organized.
Patricia Sherbert - Europe
good service
Teresa Kan - Europe
Avis has been right on top of our trips and readily available to us before and during our trips for any of our needs or questions.
Dennis Kelly - Europe
Arrangements worked perfectly.
Roger Scott - Europe
Ayola Travel offers the best Customer Services.Very patient and looked after my best interest.
Liselle Amaya - Europe
Everything was top notch.
Wendy Gray - Europe
Yes although I think the post stay would have been nicer at Hilton or Sofitel on Moorea instead of Intercontinental.
Gayle Hammer - South Pacific
The booking process was great. I felt very sucure using avoya it was great to talk to a person with my concerns. There were no surprises and all went well with our trip.
Patricia Bauman - Europe
Customers service was impeccable every detail of the trip was well thought out by Wind Star cruises. The private island entertainment added another next level of excitement to the trip. The food cuisine gave us the opportunity to sample some of the Tahitian fruits and food, the preparation and presentation was very well laid out. The staff was extremely hospitable and accommodating, they called everyone by name on the 2nd day.
Debra McCleary - South Pacific
Avis is wonderful! She was very patient with me. I had a lot of questions which she took the time to answer every one of them. If she wasn't sure of the answer she would find out and get right back to me.
Kathleen Brady - Europe
One can easily see the dedication of a Travel Agent by how they take time to explain your trip and options, plus how they handle special request. The Avoya Travel Agent was very helpful and outstanding on all accounts.d
Donald Beavers - Alaska ~ USA
Avis was extremely helpful
Andrew Maken III - Europe
Quick and complete answers, easy to reach, useful additional resources provided.
Michele O'Neill - Europe
Never had a bad experience using their services
Sylvia Conques - USA
Avis was very informative and helpful without being over-bearing.
Rebecca Kerchner - Europe
Because I've got the best personal service.
Cristina Cancelleri - Panama Canal ~ Panama ~ Central America
Avis communicated promptly and followed through on her promises.
JoAnne Turnbull - Europe
Avis Leeper does a great job.
Robert Amrhein - Caribbean
Avis Leeper was very helpful and responsive.
John Ubinger - Europe
Met all of my expectations in a timely manner
William Cikanek - South Pacific
She was very helpful and responded quickly to our questions
Barbara Ohme - South Pacific
Good and quick service.
Pierre Beaudoin - Caribbean
Avis is very good and available.
Brian Magee - South Pacific
Avis took great care of us. Made sure we were informed at every turn. However at would recommend that you strongly discourage anyone from going to an outside airline, Air France was a nightmare.
Ian Henrich - South Pacific
Avis has been so easy to work with!
Cynthia Zimmerman - Europe
Always very helpful
Melani McGrath - Europe
we had a great trip.
John Langan - Africa
Our agent, Avis Leeper, was superb! She helped us all the way~
Deborah (Debbie) Parr - Europe
Avis Leeper is a great agent. She is very responsive, friendly and knowledgeable.
Linda Deacy - Europe
excellent customer service
Walter Reeves - South Pacific
Avis Leepers was extraordinary. Very professional, prompt, patience with our questions, etc.
Andrea Cadalbert - Europe
Avis did a great job with four booking and keeping us informed all the way!
Daphne Badcock - Europe
Staff was extremely helpful in answering any and all questions.
Mario Flores - Europe
Avis was very helpful with every detail for the trip
Michael Mcallister - Europe
The service was excellent. Everything was taken care of and the information provided to us was so very helpful. Avis Leeper was so kind and professional. We have already given recommendations to others.
Janine Caldwell - Europe
Avis Leeper was wonderful to work with! She was always available to answer my questions.
Teryl Watch - South Pacific
Avis was very helpful in planning our trip and answered all of our questions and I would be happy to have her help any of my friends or family with a trip to that part of the world.
Julie Terrace - South Pacific
Great service.
Gabrielle Becker - Alaska ~ USA
We were very pleased with the attention we received from Avoya Travel. Avis Leeper is an outstanding professional travel agent.
Rose Vallee - Europe
Avis Leeper was exceptionally helpful and did everything she could to make our trip enjoyable.
Mary Danahar - Europe
Missed tour of Glasgow because timing missed transport from airport,Had to take cab at my expese
John Valdin - Europe
Overall very pleased with two exceptions: 1. Arriving so late and boarding the ship at midnight I felt like I missed a day. In retrospect I would have appreciated a bit more on the pros and cons, and possibility, of coming in on the earlier (red eye flight). I don't think it was discussed. 2. coming in so late also resulted in missing some diving opportunities since some were fully booked by the time we could get to the dive desk (see comments below). 3. Not sure if there was any choice but it would have been nice to have some say in day room hotel options.
Geraldine Smoluk - South Pacific
excellent service
John Morrow - Europe
Our agent was top notch.
Dennis Kelly - Alaska ~ USA
Agent Avis Leeper was very prompt in response to my needs and questions.
Marilyn Carlson - Europe
Avis was there to help whenever we needed anything
Kevin Essig - Europe
Avis was amazing!
Carrianne Smith - Europe
You were very responsive and followed through on all that you promised.
Lucia Bonnaud - South Pacific
Very polite and friendly service.
Jody Maier - Europe
great service and Avis Leeper was wonderful.I am calling today.
Kathleen Durnin - Europe
Avis Leeper was available, responsive, took care of all our needs in a timely fashion and followed-up.
Bradley Eichhorst - Alaska ~ USA
Very easy to work with; Avis gives excellent service annd responds promptly to all inquiries.
Kimberly Kist - Mediterranean ~ At Sea ~ At Sea
Mostly good with details but not always clear on missing pieces that were holding up trip finalization.
JoAnne Turnbull - Europe
kept us informed all along the process, promptly answered all of our questions, very friendly
Stephen Haan - Europe
Avis Did everything she said she would do for us and did it When she said...Great Job! Made all of the plans so easily and correctly
David Sherman - Europe
Extremely thorough and timely, and I felt as though Avis worked hard to get us good rates for everything we needed.
Mary Jackson - Europe
overall helpful support
Mark Krosse - Egypt ~ Africa
Avis was very polite, helpful and always available to answer my questions. She went above and beyond when my paperwork did not get to me to make sure I received it. I have done two trips with net and will do others in the future. I have already referred my friend to her.
Joanne Turner - South Pacific
Your agency was very thorough and patient, and we appreciated the shipboard credits that we received. Our air travel and our transfers were efficiently handled, and we never had to worry about extra charges, missing connections etc.
Jasmine Melzer - South Pacific
Avis Leeper was very helpful.
Karen Sandler - South Pacific
Good old fashioned service
Andree Galeano - Caribbean
The ease of the trip was awesome. Each days activities were clearly laid. The tour director made me feel safe and confident, the hotel rooms were OK.
Lahunda Obasuyi - Europe
Friendliness, prompt replies and action to our queries.
Stephen Fein - South Pacific
Avis our agent is very knowledgeable and available to help us with all aspects of our travel.
Seth Miller - Europe
Avis was very helpful and responded to my questions quickly.
Mary MacDonald - Canada
Kept us informed throughout the entire booking/travel requirements.
Stephen Foulds - South Pacific
Good service. Responsive, helpful representative in Avis Leeper.
Pamela Plantz-Poley - Europe
Avis was extremely helpful planning and keeping us informed.
Charles Davidson - Hawaii ~ USA
very informative and responsive
Mark Fraley - South Pacific
Agent we worked (Avis Leper) with was great in every way. She kept us well informed as to what was going on and answered every question (and we had lots of questions).
Michael Stahrr - Canada
Avis was very helpful!
Daniel Gonzalez - Europe
Everything was taken care of for us. It was easy to follow the booklet. Airport transfers were a blessing.
Bonnie Lund - Europe
I enjoyed having a person I could connect with before the trip to talk about questions I might have and to be personal with me. The trip was well executed with all contacts met and the travel was easy for us.
Hollis Oselka - Canada
Very responsive service; Avis Leeper was great to work with!
Janice Tiland Mitchell - Europe
Avis Leeper was always prompt in returning my calls and checked on everything I asked about. I feel she did everything to make my trip a success.
Margaret Dick - Europe
Great service from our agent
Gary Peckham - Europe
Our advisor was extremely helpful. This was our 1st cruise and she made it easy.
Dennis Kelly - Black Sea ~ At Sea ~ At Sea
Representative was very prompt to questions I had and reachable.
Dan Perez - Europe
Avis Leeper is a ravel agent.
Guy Hardesty - Europe
Sometimes someone else from Avoya calls and I deal with Ms. Leeper
Dorene Griffin - Caribbean
wonderful service!
Vikki Vaught McCombie - Europe
Avis Leeper the agent I worked with for this cruise+extension was very knowledgeable, friendly & patient with all my cruise & South Pacific novice questions. I very much appreciate that.
Marshal Ray - South Pacific
Our agent Avis Leeper is very helpful throughout the process. We appreciate the service and definitely use her again in our next trip.
Ten Huei Guo - South America
excellent and friendly service.
William Callahan - Europe
I never received my Globus booklet with my tip envelopes like the other travelers. I was the only one. I felt a bit left out because of that. The agent never offered me that. Also thank goodness I arrived at the ticket counter at the airport early because my travel agent was giving me the worst seats on the plane coming back home.
Lissette Rodriguez - Europe
Handled quickly, efficiently and in friendly way.
Charles Ainsworth - Europe
Prompt and accurate information. Good work on arranging cruise details, including stateroom and flight information. Would have liked a direct flight to LA on the trip back because it took nearly 24 hours to get home, including 14.5 hours of flight time.
Dominic Defazio - Europe
Avis is a very good helper.
Pong-June Heilian - Europe
Avis has done everything possible to make our trips special. She seems to be knowledgeable and she has done everything I have asked her to do very quickly and effectively.
Lynda Boyer - Europe
Our agent handled all arrangements well.
Mark Jensen - New Zealand ~ Australia & New Zealand
good service, good amenities
John Sanok - Panama Canal ~ Panama ~ Central America
Our travel agent Avis Leeper was very helpful throughout booking our first cruise experience on M/S Paul Gauguin. She kept us well informed and was always available to answer our "first-timer" questions. By the way, the only way to go is with a veranda stateroom. We spent countless hours during the day and evening when aboard ship on the veranda just watching the world go by.
Allen McKenzie - Tahiti ~ French Polynesia ~ South Pacific
Avoya continuously looked out for our best interests, which twice resulted in a better deal than we had originally booked.
Brian Stoll - South Pacific
Excellent service
Gloria Snead - Caribbean
Everything worked out wonderful trip
Joseph Russell - South Pacific
Great service, flexibility and coordination.
Eric Neidlinger - Europe
My agent(Avis Leeper)was very responsive and helpful from beginning to end.
Warren Johnson - Caribbean
Most of my communication was handled in a timely manner
Frederick Nusbickel - Mediterranean ~ At Sea ~ At Sea
Avis did a wonderful job helping us plan our River Cruise on the Danube. We are very pleased with the arrangements she made for our pre- cruise and post-cruise days on land.
Kathleen Jones - Europe
Avis handled the trip very professionally
William Kearney - Nova Scotia ~ Canada
Good service. Professional.
Gordon McElroy - Europe
Avis Leeper was so helpful throughout the booking process and was even more helpful once we were unable to board our original flight.
Sylvia Conques - USA
Avis always cheerfully addressed our questions and concerns. She was always available to clarify issues and to provide reassurance.
Brian Stevens - Europe
Avis was great to work with and ensured we were prepared for the trip.
Donna Cheeseman - Europe
Great service, seamless - give them my requirements and all the travel is arranged.
Melani McGrath - Europe
First class attention to all our travel arrangements. Very good contact with us during trip planning.
Andrew Harvey III - Europe
We had an amazing trip! Our trip included hisorical landmarks with very knowledgable, witty and entertaining guides. Our table at the Moulin ough was front stage center! The lines were negligible for those of us on the tour bus compared to the do-it yourself trip. The cost may seem high, but you couldn't do the same trip on your own for less.
Terrie Collins - Europe
great communication, quick followup
Travis Salisbury - South Pacific
Excellent trip with few issues. Avis Leeper was very helpful!
William Greenlund - Europe
Took an active interest in helping us organize and meet our needs.
William Anderson - Europe
Avis Leeper provided us with excellent personal assistance
Keith Lewis - Tahiti ~ French Polynesia ~ South Pacific
It was nice to have someone with experience book our trip.
Janet Ledenbach - Europe
Avoya agent Avis Leeper did a wonderfuly job of handling all arrangements from departure to arrival back home. The entire three week trip flowed like clockwork. We swill definately be using her services in the future.
Donald Setchell - Europe
Very efficient and professional service
Jeanne Teitelbaum - Europe
Avis was always right there to answer questions and quick with her responses...we couldn't have been happier. I have referred several people to this tour and Avoya travel
Carolynn Costar - Europe
Avis was very pleasant to work with. She went above and beyond to make things go well.
Patrick Faricy - Europe
Avis Leeper was wonderful to work with. She would always get back to me when I had questions. She was also very good at letting us know when the trip was getting closer and asking if we had done certain things, such as checking in, making dinner reservations or shore excursions.
Lisa Chamness - Europe
Excellent, responsive service at a reasonable price. Great Value.
Mary Ann Hoffmann - Europe
I had no problems with the tour. I just showed up at the airport and everything was taked care of until I left.
John Nichols - Europe
Avis is an exceptional travel agent. Skilled, talented, and caring.
Stephani Tyler - USA
Avis was extremely helpful and made the planning process easy and fun.
Catherine Kuehn - USA
Agent Avis Leeper has been very helpful.
Charles Ainsworth - Europe
Avis did an excellent job and was a pleasure to deal with.
James Tuohy - Europe
Avis was great in addressing my questions and concerns! Thank you!
Maria Moutinho - Europe
The agent I worked with was extremely kind and tried to do everything I asked of her.
Diane Cotten - Europe
Very satisfied with everything
Helen Heal - Europe
Got 2 C so many tourist attractions by bus. Traveled far. Wouldn't have seen half of what we saw by car.
Lou Ann Governale - Europe
Avis was very helpful when I booked our tour. She was very informative and her response time was excellent.
Linda Pierce - Europe
I really enjoyed my trip
Myrna Hoppes - Europe
The care that Avis extended to help plan and organize the trip was beyond exceptional. We will book future vacations through her agency.
Donald Thompson - Caribbean
Everything worked like clock work. We appreciated no add-on tours, an excellent guide, and saw everything we wanted to see.
Arthur Nethery - Europe
Kvalitné služby za dobrú cenu a dobrá starostlivost o zákazníka.
Stefan Macuga - Caribbean
Very good service. Professional representative.
Gary Peckham - Southeast Asia ~ East and Southeast Asia
Avis is the best!
Dianne Rodenmeyer - Panama Canal ~ Panama ~ Central America
Avis has been very responsive and we are very happy with her service.
John Sanok - Caribbean
Fast friendly service
Andree Galeano - Bahamas ~ Caribbean
Avis gave me great service and a great deal
James Dezell - Caribbean
Excellent accomondations
Gloria Snead - Bahamas ~ Caribbean
Smooth transactions. Everything went as expected. Easy to work with.
Joni Marler - Caribbean
Avis is our agent and she responds quickly and is very nice.
Constance Baron - Caribbean
Hands on
Robert Palmer Jr - Caribbean
everything went well with you guys.
Thomas Lacour - Trans-Atlantic ~ Other
We received prompt, courteous, friendly service and we just had to make a call and the work was done for us. Avis is very patient and makes us feel like we are the only customer she has at the moment.
Dale Holloway - Caribbean
The service that I received from Avis Leeper was far better than I could have expected.
Bruce Cutler - Europe
Everything was arranged perfectly with no snags or last-minute changes.
David Schroder - Europe
Everybody from Avis Leeper to our tour guide and driver Pat Prendergast were fantastic. It was a wonderful trip!!!!
Mark Alexander - Europe
All aspects worked perfectly on the boat, and the staff was phenominal
Linda Punderson - Europe
It was the best trip of my life!
Karen Ziegler - Europe
it was a rather seemless process and work great for me
Melani McGrath - Europe
Tour packages are good However, at the end of my day I was not able to enjoy my extra day that I paid for. We arrived London at 7Pm and need to leave next day at 6:20 AM. I paid extra day for nothing. That's what makes me disappointed hope this can be given due attention and consideration. Thank you
Belzedita Velasco - Europe
They made it easy, answered all questions and were very pleasant to deal with.
Kay Anyan - Europe
Everything gets done right. Seamless service.
Richard Howington - Europe
Avis is a delight to work with.
Sheree Moss - Europe
Avis is a very professional friendly and efficient operator. Excellent service and advice.
Linda Cooper - Mediterranean ~ At Sea ~ At Sea
From our very first contact Avis was extremely helpful - nothing was too much trouble for her.
Hazel Serin - Europe
Avis Leeper was the best. She was really very helpful and was attentive to our needs. As first-time travelers to Europe, we naturally had a lot of questions. Avis' professionalism and personal attention helped to alleviate all of our concerns.
Michael Ridenour - Europe
Your staff was knowledgable and prompt with responses.
Victoria Schwanda - Europe
Because it was so easy and Avis was a delight to do business with
Donna West - Southeast Asia ~ East and Southeast Asia
All went well except for immigration problems at Fiji. They expected us to have a return flight ticket out of Fiji despite the fact that we had documentation that we were leaving Fiji on a cruise
Keith Lewis - South Pacific
It was flawless from the beginning through the booking. The agent was great.
Kathryn Kelly - Caribbean
we had a good cruise.we have a VERY good agent .avis leeper.thanks.john langan
John Langan - Caribbean
It was great - I don't have any negative
Darlene Sharp - Trans-Atlantic ~ Other
We communicated by email because of my poor hearing and all my questions were answered promptly regardless of our differing time zones
Hazel Serin - Caribbean
Quite pleasant.
Deborah Gage - Caribbean
Avis was wonderful to work with and was very helpful with my numerous questions.
Cheryl Johnson Orvold - Mediterranean ~ At Sea ~ At Sea
Avis Leeper is a ROCKSTAR!!!
Tawnya Clark - Mediterranean ~ At Sea ~ At Sea
The first woman that I had contact with was not as responsive to my needs as I wanted. I was transfered to Avis Leeper. She did a good job.
Bruce Cutler - Europe
Very responsive and helpful. When we had a reservation mixup, you stepped in and fixed it with the hotel in Zurich immediately.
Karen Sherstad - Europe
Avis was a great help she was tireless in finding just the right cruise capin and price we will be calling on her for our nexted cruise
Nora Patterson - Baltic
Everything was handled quickly, professionally & with no difficulties. Any questions were answered thoroughly.
Donald Dunsmore - Bermuda ~ Caribbean
I had lots of questions and anxieties that were smoothly dealt with by Avis.
Michael McKeen - Trans-Atlantic ~ Other
Our flight was delayed and we missed our connecting flight to Venice. Called and left a message that we would be arriving houirs later on another flight, and the Uniworld rep was still at the airort to pick us up and transfer us to the ship. Great sevice.
Richard Howington - Europe
question and concerns rapidly addressed
Michael McKeen - Trans-Atlantic ~ Other
service from Avis was excellant
Allison Exner - Europe
Avis was also responsive with right nswers
Diana Chang - Europe
Avis Leeper was excellent
John Rizek - Europe
We truly did feel like we got personal attention and that Avis did care about what we wanted. She helped us with elementary questions without making us feel silly. We would book with Avoya Travel again.
Joni Marler - Tahiti ~ French Polynesia ~ South Pacific
Avis is the best, which is why I have returned to her for vacation planning (three times in one year). She anticipates needs, is incredibly patient, has attention to detail, and follow-up.
Maureen Mitchell - Canada
Avis was always very responsive.
Diana Chang - Europe
avis leeper,my agent with Avoya is very good.
John Langan - South America
agent very pleasant and knowledgable
Joseph Clouse - Caribbean
Avoya re. Avis was excellant.
Paul Lakey - Caribbean
Avis was fantastic and no matter what the question it was answered so promptly even though we live on the other side of the world. Just a great experience!!
Joscelyn Brown - Sydney ~ Australia ~ Australia & New Zealand
They did everything I asked.
Carol Didomenico - Hawaii ~ USA
My travel agent was great! She made planning a vacation relaxing!
Tanesha Harris - Bahamas ~ Caribbean
never a problem we appreciate your service.
William Stanbridge - Bermuda ~ Caribbean
Loved my travel agent!
Danika Voorhees - Mediterranean ~ At Sea ~ At Sea
I loved it, Avis made it easy for me.
Eugene Dudley - Caribbean
good service
Neil Crofton - Baltic
Friendly, fast, and wonderful service.
Teresa Coats - Caribbean
Great personal service
Robert Montgomery - Caribbean
trouble free.
John Langan - Trans-Atlantic ~ Other
every thing was just the way we wanted it. If we had questions we got a reply real quick.
Betty Jo Henderson - Caribbean
Ms. Leeper was prompt in answering my questions and made helpful suggestions about the best ship to take my 92 year old mom on. She even provided guidance on how to find out the most appropriate excursions for a w/c bound passenger.
Maureen Mitchell - Alaska ~ USA
Our representative , Ava Leeper, was excellent. She was very accommodating when we had a problem. She provided us with good information and made excellent suggestions for our trip. very friendly and reliable.
Catherine Benteau - Caribbean
Our agent was helpful, curtious, humorous and a delight to deal with. We had a great vacation with a lot of family also joining us for the fun.
John Jorgenson - Caribbean
Very pleasant experience with consultant knowledgeable about the cruise line I was booking, cabin class I was interested in and insurance all booked without effort.
Carol Nichols - Caribbean
Avis, our agent, was courteous and efficient..and we truly appreciated the cbin credit of 50 a nice surprise
Janice Tucci - Bahamas ~ Caribbean
great service
Michael Fazio - Caribbean
always very pleasant and very informative, good with suggestions very helpful
Kay Sholders - Trans-Atlantic ~ Other
Because Avis the representative took extra steps to insure that things were done correctly and that all of my requests were met when booking. She was fantastic. The only drawback to the cruise was that we did not receive our complimenatry bottle of wine.
Deborah Jurevich - Hawaii ~ USA
no hassles or suprises
Donald Trail - Caribbean
Avis (our travel planner) was absolutely fantastic! We even had a nice bottle of wine in our stateroom from her when we arrived!!!!!
Kathryn Levesque - Alaska ~ USA
Avis always returned my phone calls and answered my questions.
Elaine Wagner - Canada
Avis did a great job
Kimberly Vickers - Alaska ~ USA
Avis Leeper is very experienced with cruise ships and cabin locations.
Keith Srinivasan - Caribbean
Avis is very easy to work with and handles all inquiries and requests in a very prompt manner. I will continue to use her services in the future.
Kimberly Kist - Scandinavia ~ Europe
Avis ROCKS!
Stacey Stanton - Mexico
Maria in Customer Service answered many questions and was great.
Ginny Smith - Galapagos Islands ~ Ecuador ~ South America
Avis Leeper was very helpful, and very friendly.
Janelle Atkinson - Caribbean
Easy and painless
Patricia Ramos - Caribbean
Avis was always available to me to answer questions. I had never been on a cruise before, and she made it easy for me to book and understand.
Kimberly Newland - Caribbean
Always treated in a friendly manner and taken care of any concerns in a very timely manner.
Judith Hale - Caribbean
Avis Leeper was extremely helpful in assiting us with the cruise, air variance, and insurance. She maintained excellent communication with us. It was a pleasure to work with her, and we look forward to having her help us with our future travel.
Jon Sharer - Mediterranean ~ At Sea ~ At Sea
The travel agent responded right away whenever I had a question, which was very often the last week before the cruise, as we'd never been on one before.
Deana Smalley - Mexico
Avis Leeper and I became like "Old friends". She answered every question and met all our needs. She made the planning fun.
Arlis Mitchell - Mexico
Great communications and timely feed back overall excellent. Final trip expenses and credits documentation timely summary lacking. Clarity regarding total payments and on board ship credits took 9 days to resolve with ship staff.
Gary Naab - Mediterranean ~ At Sea ~ At Sea
The rating pertains to the planning. There wasn't any overall experience.
Marilyn Regan - Europe
Very helpful and informative
Mark Jones - Mediterranean ~ At Sea ~ At Sea
Avis Leeper was competent and cheerful and interested.
Michael McKeen - Trans-Atlantic ~ Other
Good everything went smoothly.
Chow Fook San - Canada
Good. Everything went on as planned.
Sui Kiong Chik - Canada
Quick in reply and everything went smoothly.
Lai Chun Lee - Canada
Pleasant and helpful representative.
Helen Hodge - Caribbean
Expected a discount by going through a travel agency. Other wise, painless and quick.
James Terwilliger - Alaska ~ USA
The travel agent was easy to reach. The only thing is that airport to hotel transfers were said to be included in the price. Closer to the vacation, this changed and was said to be at an additional cost. There was a miscommunication with contiki and the travel agent. But one of the transfers were provided in the end.
Jamie Townsend - Mediterranean ~ At Sea ~ At Sea
All of our questions and concerns were taken care of with professionalism. Avis Leeper was very easy to contact and very helpful in keeping our trip planned as we needed it to be.
Shirley Elliott - Caribbean
EDverything was pretty well handled, but I do wish I had had more information a bout MSC before I signed on; certain aspects of that cruise line were not what we had expected they would be.
Karen Peeler - Mediterranean ~ At Sea ~ At Sea
Service was more than satisfactory - although understandably more focused on US clients, so I had to arrange own travel from Europe to Seattle and back.
John Boyce - Alaska ~ USA
Whenever I called Avis, she immediately had the answer or found the answer and called me back.
Nancy Wenke - Europe
Excellent experience with Avoya. Only problem was that the request for diabetes friendly foods was not honored on the cruise.
Robert Burnett-Kurie - Alaska ~ USA
Avis was absolutely great. She was very knowledgable and very quick to respond to questions. She made it very easy to schedule the cruise and very helpful when changes had to be made.
Robert Friedmann - Bahamas ~ Caribbean
We worked with Avis Leeper and found her to be very knowledgble and pleasant. I highly recommend her as a travel agent.
Rena Thorne - Hawaii ~ USA
Very helpful staff
Ovidio Cuervo - Bahamas ~ Caribbean
Everything we needed was provided for us. If we had a question all we had to do was call and we got the information we needed.
Arvin Henderson - Caribbean
The agent very responded all my questions
Patricia Hua - Europe
Agent was very helpful! Whenever I had any questions weather large or small, they were always ther to help.
Bonita Hawkins - Caribbean
Avis Leper is invaluable! She took care of everything so well and gave great advice.
Panagiotis Smyrnios - Caribbean
Avis Leper did a great job, she answered all our questions. We had a few problems with Princess Cruise Lines but she took care of them for us. She went above and beyond and made sure we were happy with our vacation
Nora Patterson - East and Southeast Asia
because I was very impress with my agent.
Reynold Beaubrun - Caribbean
Overall was excellent. Only problem was one port was cancelled due to weather, I believe.
William Scott - Caribbean
Avis was awesome!
Tawnya Clark - Mexico
Avis was very helpful and extremely patient with my endless questions. She is a dream!
Susan Snopko - Caribbean
Was not always easy to get what was promised.
Jean Toftum - Caribbean
It seems when you first call promises are made, then when changes come about, sometimes hard to get it done.
Douglas Haydon - Caribbean
All questions were answered. Information was provided as promised.
Roberta Shick - Caribbean
They were aggressive,accurate, and professional in dealing with their clients. They keep the communication lines open to answer any concerns or questions. They find ways to sell their products and very good backing them up.
Rolando Flores - Alaska ~ USA
very easy to use web site and person helping was extremely responsive.
Shelly McTee - Mediterranean ~ At Sea ~ At Sea
My travel agent explained every detailed I asked for and always responded quickly. She was very knowledgeable and helpful.
Jennifer Pallone - Europe
Since this was our first cruise we needed someone to explain and walk us thru the process. We were pleased that we got all the help we needed to have a great experience.
Robert Munsey - Caribbean
My cruise consultant was very helpful and accommodating
Mary Phipps - Caribbean
Agent Avis Leeper was exceptional before and during cruise. We had a problem with dining on initial day of cruise and I contacted Avis and she took care of things with MSC.
William Scott - Caribbean
My agent Avis has been very responsive. She answers my questions immediately and is efficient with emails, my preferred communication method. Even though I booked my cruise a year ago, Avis has been always there to assist whenever I needed help.
Qin Tian - Caribbean
Avis returned every call and every e-mail
Lisa Dupont - Caribbean
Rep was very efficient and handled all issues very well except for the last issue which was I did not receive my $100 cabin credit. I called halfway through the trip and she said she was informed by the end of the trip the credit would be on the account but it was not and they would not do anything on the ship. I have sent an e-mail to my rep to get me the credit now.
Libby Michaelson - Panama ~ Central America
Avis was the best she walked me thru everything..
Anthony Bubak - Caribbean
I dealth with Avis Leeper -- she was very accommodating and responded to my questions and requests immediately.
Lucille LoPinto - Caribbean
Avis Leeper....Avis kept us informed of any changes that may have effected us financially, as well as any " road hazards" ahead. There is a tremendous respect for Avis, and her ability to keep a "cool" head when things were not necessarily in our favor. If a quick response was needed, she made it quicker. If we needed a hotel, she hustled, and waited up late hours for our plane to land so we could confirm. Avis has put our faith in the fact that there are others who will go above and beyond the norm to ensure ones' trip goes without a hitch. Because of her, there will be many others that we will recommend to use the services of AVC. One in mind, is our son, who is currently working with her for their honeymoon in April, 2010. By-the-by, do you have any further discounts you can give my son and daughter-in-law? Gotta ask! Thank you for this opportunity to reflect on the wonderfully, relaxing trip we had to Jamaica, in part with the help of Avis Leeper. Respectfully, Bill and Deb Reardon
William Reardon - Caribbean
Easy to communicate and Avis was on the ball to get us the best rate, etc.
Kalyn Matthews - Caribbean
Avis Leeper was great at helping with any questions,etc. we had.
Barbara Bagwell - Mexico
The agent was very helpful
Frances Bender - Caribbean
