every thing was perfect
Mary Shields - Europe
Nanci Ott gives excellent advice & customer service
Sarita Krupa - Europe
Nanci is great to work with. She watches for upgrades and specials that we can take advantage of. She is always quick to respond. A great travel agent!
Donald DeCramer - Europe
Nanci Ott is the best travel agent I've ever worked with. And I've traveled quite a bit.
Sarita Krupa - Europe
Everything about the process, and the resulting trip, exceeded my expectations. I felt like I got an exceptional experience for a reasonable price.
Heather Clutter - Europe
Wonderful experience!
Vicky Prigg - Europe
The travel agent, Nanci Ott, is fabulous
Allan Best - Europe
It's the best cruise I've ever been on. Hope to go ago.
Pam Hanan - Tahiti ~ French Polynesia ~ South Pacific
Nanci O is the best, on top of every question.
Larry Day - Europe
Great service,very attentive and personal
Harriet Cabell - Europe
Excellent personal communications and follow up.
Beverly Crane - Europe
great service
Catherine (Cathy) Vellonakis - Canada
Great follow thru from beginning to end.
Patrick Murphy - Europe
Nancy Ott was extremely helpful and a pleasure to deal with.
Linda Swain - Europe
Very good service
Gerilyn Myers - Europe
Fast, friendly service. Very responsive to all inquiries. Looks for the best price.
David Kendrick - Europe
Nanci Ott was helpful and courteous...she answered all our questions and anticipated some.
Ed Petrick Jr - Europe
Great service and very knowledgable!
Lindsay Gelinas - Europe
because of my ta nanci ott
John Miller - Caribbean
Nancy was very helpful, answering my questions in a timely manner.
Sherron Gladden - Europe
Easy to deal with. Prompt replies. Great service Service from start to finish
Daniel Newbold - Europe
I felt like we got good guidance.
Elizabeth VanStory - Mediterranean ~ At Sea ~ At Sea
Our travel agent took care of everything.
John McCandless JR - Europe
Nanci Ott, our travel agent treats you like a close friend. She listens to what you want, then directs you in the right direction. My only complaint is that I wish we would have listened to her when she said this was nowhere near the kind of cruise we had last time. I honestly think if we would have contacted her while we were on this cruise and told her that we wanted to go home, that she would have figured out a way to get us back. I'm already thinking about the next vacation we'll book with her.
Paula Darby - Caribbean
We have always recieved excellent service.
Katherine Chalfant - Europe
Very good. However, when we had issues with our flights, I was not able to make any changes, I was told I had to go through my travel agent. I would have liked better and more flexibility regarding upgrades and priority baording.
Colleen Hiam - Europe
NANCI was very helpful and kept us appraised of any issues.
Patrick Murphy - Europe
Nanci was wonderful, she is still helping us with our plans
Norling - Netherlands ~ Europe
Nanci Ott is so helpful and a delight to work with!
Uitti - Caribbean Sea ~ At Sea ~ At Sea
Nancy Ott did a fabulous job planning our river cruise and was able to give us personal tips on where to stay and things to do while specific cities. She is quick to reply to all questions and give us the best possible prices.
M Reardon - Switzerland ~ Europe
Nanci Ott has been so helpful - with anything we have asked. Friendly, providing the best prices for us, and knowledgeable about our traveling companions' choices.
Smarkala - Hungary ~ Europe
Nancy is very helpful. Feel she will be there to help if needed.
Spiller - Antarctica
Our vacation planner, Nanci, was very helpful. She answered our question, gave us our travel options, and once we made our decisions, she put the contract together and had it back to us the next day. She was definitely knowledgeable, friendly, and efficient.
R Bossenbroek - Canada
I was impressed with Nanci’s attention to detail from beginning to end.
Krista L. - Italy ~ Europe
Our agent Nanci Ott responded quickly to every question we had. All the arrangements were done perfectly and we didn’t have a single snag.
K Hughes - Baltic Sea ~ At Sea ~ At Sea
I've been dealing with Nanci Ott to plan wonderful vacations for several years. She has always been great in helping us plan memorable adventures
J Kiser - Ireland ~ Europe
Nanci took care of everything for us down to details, very professional and extremely helpful, she is the best ever!!!
Lisa C - Caribbean Sea ~ At Sea ~ At Sea
Nanci Ott did a fabulous job planning our river cruise and was able to give us personal tips on where to stay and things to do while in specific cities. She is quick to reply to all questions and give us the best possible prices.
Mike R - Rhine River ~ On the River ~ At Sea
Our agent Nanci was extremely nice and professional, she made the whole process super easy and was easy to get ahold of when needed.
Bryan Gamble - Ireland ~ Europe
Very responsive and knowledgeable. Made my travel easy.
Jaclyn Schnelle - Caribbean
In the past we have been extremely satisfied with working with Avoya and sister company, Adiamo in Europe.
Janice Keller - Europe
very helpful and answer all my questions every time i called or email
Rhonda Popovich - Europe
Even though our agent changed part way through, we still received great service from everyone. Nanci Ott was very helpful and kept us updated through the roller coaster that was Covid.
Bridget McRell - Europe
Very professional and prompt service. With the travel environment is changing daily, Nanci was great keeping us informed and helping us plan our trip.
Katherine Chalfant - Europe
Nancy is very helpful. Feel she will be there to help if needed.
Wilma Spillers - Alaska ~ USA
Helpful and responsive but since agent was on west coast, sometimes couldn't connect.
Jerilynn VanStory - Alaska ~ USA
I was impressed with Nanci's attention to detail from beginning to end.
Krista~ Lopez - Europe
Nanci was great at keeping us updated with all the details and ever changing requirements for Covid
Alisha Jones - Europe
Our agent Nanci Ott responded quickly to every question we had. All the arrangements were done perfectly and we didn't have a single snag.
Karen Hughes - Europe
The planning was excellent and met our needs.
John Mathiason - Europe
Nanci Ott was very helpful and responded to my inquiries promptly.
Kathryn Wombacher - Europe
great customer service
Sarita Krupa - Tahiti ~ French Polynesia ~ South Pacific
Nanci was so helpful and answered my many questions. We will definitely use her for our next cruise. Hopefully next year!
James Morgan - Mexico
great service and planning
Jerry Roberts - USA
Nanci was a delight to work with; the trip she worked out for us went flawlessly. We are thrilled.
Janice Keller - Europe
Our travel agent, Nanci Ott, was spectacular and on the mark, every step of the way.
Jane Pickel - Europe
Nanci Ott was extremely helpful and courteous
Janet Goossens - Europe
Have taken 4 trips now with you and all have gone without a hitch.
Arthur Hengerer - Europe
Nanci Ott was so helpful and a pleasure to work with.
Kelly Lee - Europe
Great trip set up beautifully by Nanci Ott. I don't how it could have been any better.
Dennis Martin - Africa
Everything went smooth,well planned and a great experience
Dan Sullivan - Europe
I have only had excellent service with Nanci through Avoya Travel. If something went wrong I was able to call Nanci from the ship and she took care of it.
Terri Thompson - Panama Canal ~ Panama ~ Central America
Very easy to deal with.Prompt answers
Harriet Cabell - Europe
Personal attention to every detail from start to finish was refreshing.
Ken Yost - Europe
I like the responsiveness of Nanci Ott.
Donald DeCramer - Europe
Our travel agent was personable, knowledgeable, andandmade an effort to answer all our questions.
Timothy Duthler - Europe
Great Service. Consistent follow-up on questions.
Michael Brem - Europe
Our travel agent was very helpful through the whole process
Kathy~ Booth - Europe
Nanci was very helpful in planing and when our luggage got lost, Nanci was very helpful to locate and alert me if it's location. The airline never contacted me with any updates to reduce my stress.
Laudi Adkinson - Europe
Nanci Ott has arranged 2 trips for us and in booth cases, she has setup trips that were fun and that we'll remember for the rest of our lives.
James Kiser - Caribbean
efficient
Conrad Groen - Europe
Third river cruise and all have been excellent.
Arthur Hengerer - Europe
very helpful agent, but she forgot one hotel booking that caused some extra trouble and expense.
Peter Martin - Europe
Excellent response to all questions.
Steven Quigley - Tahiti ~ French Polynesia ~ South Pacific
Nanci was very knowledgeable and helpful
Carol Corley - Europe
I would have liked to have been given other flight time arrival information or recommendations. Arriving in Tahiti at 9:30 PM and then going directly to the ship was hard and not enjoyable. Would have like to have heard other options so that we could enjoy our first afternoon and night on the ship.
John Lenhard - Europe
Nanci Ott took care of everything we needed in preparation for our trip. Smooth as silk.
Nelson Moeller - Europe
Efficient and helpful.
B (Conn) Anderson Jr - Europe
Nanci was great to work with, very professional and helpful in making our trip special.
Jan ~ Raio - Tahiti ~ French Polynesia ~ South Pacific
Always have been very helpful.
Jimmie Steers - Europe
Not sure how we got linked with Avoya for our CIE Ireland tour but it was a great experience working with Nanci Ott.
Kimberly Martin - Europe
We think Nanci has done a good job for us.
Jimmie Steers - Mexico
Nanci, our travel agent was extremely knowledgeable and helpful when planning our trip.
Megan D Andrea - Tahiti ~ French Polynesia ~ South Pacific
Great service. NO ERRORS. Honest advice.
Stephen Kohn - Africa
Nanci Ott is great! She helped Make this easy and doable. And the prices were so good for us it made it possible
Karen Diener - Tahiti ~ French Polynesia ~ South Pacific
Good followup and attention to clients
Chris Miles - Europe
Good service, advice and attention to detail.
Wyn Ellis - Europe
Nanci has always been helpful with our requests.
Patrick Murphy - USA
Very prompt at responding to all questions. Helpful trips for travel and easily accesable.
Kathryn Campbell - Europe
Enjoyed the coordination with WindStar.
Jay Edwards - Europe
good in all aspects!
Jerry Roberts - Europe
Excellent service. Nanci has been amazing keeping us informed every step of the way. A pleasure to do business with.
Lawrence Dott - Europe
Total attention to detail. Nanci Ott was friendly, persistant, and set up the best trip we have ever taken for our annual family reunion of 22 people
Mack Travis - Alaska ~ USA
Very good service and quick responses to questions.
Cindy Rolfe - Europe
Nanci Ott was very helpful in setting up the trip and following up with helpful suggestions about things to do before or take on the trip.
James Kiser - Europe
The trip was very well organized. Our tour guide was outstanding.
Laurel Tackett - Europe
Nanci Ott was very personable and helpful at every turn.
Dennis Martin - South America
Always helpful and good deals
Emmanuel Filletti - Mediterranean ~ At Sea ~ At Sea
all effort ahead of time made trip very uneventful. very professionally done with minimum effort from travelers end
Wilfred (Mike) Kellestine - Costa Rica ~ Central America
Because we were very satisfied!
Terry Reeves-Hanger - Caribbean
very professinal
Carol Henderson - Tahiti ~ French Polynesia ~ South Pacific
Professional, enjoyed working with my travel agent, Avoya made sure I was always up to date with any changes and always ready to answer any questions I or my travel companion had
Cindy Dias - Europe
Prompt and knowledgeable response
Harriet Cabell - Europe
Pleasant, friendly, very helpful. I would highly recommend Nancy from Avoya Travel for a fantastic tour!!
Andrew Olanyk - Europe
Our agent, Nanci was great. She answered all our questions and worked hard to book the perfect trip.
Linda Buckrop - Europe
Agent very helpful.
Kenneth Kirspel - Hawaii ~ USA
I found Nanci Ott (my agent associated with Avoya) to be great to work with- she was responsive to requests - made suggestions based on our conversations, and even went the extra mile to have my parents anniversary celebrated by the ship! Nanci's diligence and manner made everything easier!
Michele Michaelis - Nova Scotia ~ Canada
The agent Nanci Ott is very accommodating and finds the best deals for me and my family. Always a pleasure to work with her.
Charmaine Dill - Alaska ~ USA
Nanci Ott did a great job for me. She set up great airline reservations, answered every question I asked, sent me valuable information I didn't even ask for. Nanci never dropped the ball. I would definitely recommend Nanci and Avoya Travel.
Carlotta McCarthy - Europe
Nanci Ott was very helpful and answered all my questions. She kept checking with me to make sure I had all the information I needed.
Mildred Hodges - Europe
The tour itself was right on with my goals and expectations. We got to see everything as it relates to the culture and countries. The driver John Green was the best guide and driver ever. The other passengers in the tour were friendly and personable It was an amazing experience
Lismey Castro Machado - Europe
Travel agent was quick to respond to emails and was very clear in explaining the travel package.
Sharon Hartnett - Europe
Nancy Ott was terrific. She delivered everything she promised and was a pleasure with whom to work.
Ruth Collins - Europe
Nanci Ott was fantastic, she also had great recommendations
Christopher Mccoo - Tahiti ~ French Polynesia ~ South Pacific
Nancy Ott was very helpful and made us feel very confident about traveling abroad. We had great communication from her.
Charles (Chas) Gilbert - Europe
Nice customer service. Nanci out was very helpful.
Margaret (Mardie) Fulop - Europe
Nanci stayed in touch thorough out the process.
Shirley Gill - Europe
I appreciate the service of your agent, Nancy Ott. Over a period of a couple of years, Nancy has provided information and helped us find trips suited to our budget and interests.
Barbara Hammerman - Europe
thorough and supportive
Elizabeth Malko - Caribbean
because nanci ott is the best
John Miller - Caribbean
We were happy with our travel agent and the service she provided. The only issue we have was the 7 hour layovers at the airports. This made a very long travel day.
Donna Garguilo - Europe
It was everything that was promised on the description.
Curtis Hubmann - Europe
prompt and reliable service
Ting yeung Wang - Bahamas ~ Caribbean
I had a very good experience with my Travel Agent.
Aimee Anderson - Europe
Excellent attention to detail, follow up & going the extra mile to meet our needs
Richard (Rick) Chapman - Europe
All was so well organized, the accommodations were extraordinary as was the food. Only some venues were not too interesting, at least to me. The bus driver/guide Gary was an intelligent man a well of information a true professional.
Jana Bara - Europe
Nanci Ott was extremely helpful and assisted us greatly when we had to postpone our original cruise dates because of health problems. She is excellent.
Glen Nichols - Tahiti ~ French Polynesia ~ South Pacific
Nanci Ott took care of every little detail. It was a pleasure dealing with her and your company.
Donna Wilson - Europe
Great service and excellent follow up through out the process
Kathryn Campbell - Europe
This is the 2nd time I have used Avoya and was very pleased with agent and recommendations from start to finish. Would definitely use again.
Charles Mac Donald III - Europe
Great attention to detail. Felt pampered and care free to not have to worry where anything was or how to get there. Absolutely amazing staff both on tour and at each venue as well as the tour guides! It was wonderful having a variety of different people tell us about each place and exhibited tremendous knowledge of everything! Fantastic food too! I just can't say how much we enjoyed everything!
Cheryl Connors - Europe
Nanci delivered everything she promised. She didn't try to oversell anything, and she worked hard to make sure we got the room we wanted. Very pleased
Lydia Nugent - Europe
very friendly, knowledgeable and reliable service
Ting yeung Wang - Trans-Atlantic ~ Other
Nanci Ott is great.
Roccy Defrancesco III - Caribbean
Nanci Ott was very pleasant and helpful. Everything went smoothly.
Frederick Sloan - Caribbean
Nanci was helpful during the entire process.
Shirley Gill - Caribbean
Good service.
Lillian Ho - Caribbean
Even if I am Canadian the prices are excellent, the service is good and we where upgraded to a balcony.
Johanne Perrier Chartrand - Europe
Good deal. Nanci was easy to work with.
Delia Ermilio - Europe
AMAZING SERVICE! Excellent Rep!!!!!
Bradley Darby - Europe
the tour was good and the tour guide/driver was excellent. We are just not tour people, we would rather go it alone if possible, which it wasn't this time.
Arthur Leigh - Europe
Nancy Ott is great...
Betty Boatwright - Bermuda ~ Caribbean
Nanci, was a gem. The cruise she put together for my family was excellent. From start to finish she kept me abreast of what she was doing and gave me great perks. eg. tour excurison, free grats, free restaurants.
Charmaine Dill - Caribbean
Nanci, did an excellent job organizing my family cruise to the Caribean. Would high recommend her from Avoya Traval.
Calvin Curtis - Caribbean
Nanci Ott is wonderful. She helps me finalize my plans and makes me feel confident that I am getting the best price and the best bonuses.
Karla Long - Bahamas ~ Caribbean
I have no complaints and was treated great!
Terri Thompson - Caribbean
Nancy was attentive, informative, pleasant and did everything she could to make our experience memorable at an affordable price
Christine Mcnamara - Bahamas ~ Caribbean
Very professional and quick response
Rodney Woon - Panama Canal ~ Panama ~ Central America
Nancy was wonderful. She really made me feel like she cared.
Pam Nelson - Alaska ~ USA
Our agent Nancy was extremely nice and professional, she made the whole process super easy and was easy to get ahold of when needed.
B. Gamble - Scotland ~ Europe
Nanci is fabulous! She has become a friend over the years that I have used her as a travel agent.
Deb - Tahiti ~ French Polynesia ~ South Pacific
The promptness of reaching out to me was impressive.<br/> I didn’t have to wait multiple days to hear from someone and I was able to book my trip quickly and painlessly.<br/> Nanci Ott was extremely kind, thorough, and patient as we communicated. <br/>I appreciate how easy she made the process. I was also very comfortable and not rushed when making a decision. Thank you, Nanci
Ely - Scotland ~ Europe
Nanci Ott, our agent is absolutely fantastic. We would not book with anyone else, EVER!
D Norum - Tahiti ~ French Polynesia ~ South Pacific
Nanci Ott helped us every step. even when we had to cancel our trip because of covid and reschedule.
Debra Martin - Canada
Nancy Ott, our agent is absolutely fantastic. We would not book with anyone else, EVER!
Deborah Norum - Europe
always good response to phone calls. Help with any questions.
Wilma Spillers - Europe
Nancy was so helpful and kept us informed about everything!
Mitzi~ Miller - Europe
Nanci is great to work with.
Barbara Pecce - Cuba ~ Caribbean
Prompt service whenever I called, knowledgeable staff
Katherine Chalfant - Europe
Best rates, best rooms! Great service.
Amy Kardel - Europe
Nancy Ott is amazing! Her customer service is excellent and she always has great options and ideas. I have already referred two couples who have booked with her and recommended her to two others!
Deborah Norum - Asia
I really enjoyed working with Nanci. She is very helpful and always available when I had questions.
Merrilynn Stuhr - Europe
Nancy Ott was always quick to respond to our questions and provide recommendations.
Michael Heffron - Europe
Nanci Ott is easy to talk with and very knowlegeable
Coletta Horvath - Alaska ~ USA
Each travel arrangement from the flights to the transportation from and to the airport and particularly the river cruise exceeded our expectations. A great trip!
Larissa Sexton - Asia
Nancy Ott has been very pro active, keeping us up to date on what is happening and what we need to do. as Trump would tweet very happy...
Jimmie Steers - Europe
Easy, it was everything we wanted, great customer service
Anne Annis - Europe
Nanci Ott was wonderful. Friendly and helpful and answered all questions no matter how trivial. Returned calls promptly
Kathy Kulpa - Europe
Nanci Ott walked me through the whole vacation process and kept me updated up until my trip. Kudos to her.
Kirk Bradley - Europe
Nanci was fabulous! She had so much information and was able to answer all of our questions!
Deborah Norum - Tahiti ~ French Polynesia ~ South Pacific
outstanding - the transfer arrangements went without a hitch
Graham Burwood - Caribbean
Travel agent was knowledgeable of tours due to first hand experience, informed me timely of any changes, provided helpful information to make trip easy and enjoyable, provided hours available and substitute contact in case of questions/concerns even if on tour.
Wendy McCahan - Europe
Nanci Oti was a great represent b
Margaret Edwards - Europe
Our agent was very courteous and genuinely cared about making sure our trip plans were in order. The only reason we did not give a 10, is my wife felt our agent was a little condescending before we left when we asked some pretty general questions. Overall, Avoya did a great job.
David Higginson - Europe
Tour was as described. Airline reservations also.
Margaret (Peggy) Noonan - Europe
Nanci Ott is wonderful to work with. Our excursion that we booked with Avoya was one of the best ever.
Karla Long - Caribbean
easy planning with deposits and car rental, side trips etc. lined up for us.
Barbara Rose - Hawaii ~ USA
very friendly.....and awesome...had a phone number if something would happen I could call. But everything was fine. Thank you, and I will use Aviya in the future.
Danette Townsend - Caribbean
