Badonna is the best. She handles all requests timely and efficiently with a real can-do approach. She is very personable and a good listener. She knew that I was interested in a penthouse upgrade. She stayed on top of the cruise offerings and called me three days before the cruise to advise of the upgrade's availability. When I said yes, she immediately got off the phone and booked it. Way to go Badonn-O!
Candace Krier - Caribbean
We love Badonna's efficiency and enthusiasm.
Florence Ernzen - Caribbean
All aspects of trip were well planned, informative, professional
Susan Eversole - Europe
Badonna was great and took care of all details. All we had to do was show upl
Quentin Hendricks Jr - Europe
Badonna was professional,knowledgeable and very helpful!
Michael Pasquarelli jr - Europe
excellent penalized service
Joanne Wright - Europe
All the details taken care of.
Earlene Jones - Europe
I worked with Badonna and she was excellent. She was always there answering every question I had with regard to my cruise.
Florence Pavlicek - Caribbean
Great prices and my agent, Badonna Birdsong.
Susan Bradley - Europe
excellent service
Marie Soto - Bermuda ~ Caribbean
Very helpful.
Gary Crosby - Europe
Experienced agents give good advice, especially for a beginner.
Blair Hammond - South Pacific
All our questions answered in an acceptable time frame.
Barbara Klein - USA
pleasant service
Cheryl Doyle - Bahamas ~ Caribbean
I had a positive experience with booking and a few good conversations with my agent. Everything went very smooth.
Evelyn Burkart - Caribbean
We have booked several cruises with Badonna Birdsong and from front to finish ,everything was smooth, no worries. We will definitely book our next with Badonna. She did a great job.
Helen Teague - Bermuda ~ Caribbean
Always very helpful and prompt
Brenda Schertenlieb - Europe
every thing was so smooth no hassles no worries
Helen Teague - Bahamas ~ Caribbean
From booking my trip to coming home it was near perfect.
Marguerite Costa - At Sea
Baldona is so resourceful and knows my family's needs and likes/dislikes. She is very accommodating
Susan Finkelstein - Galapagos Islands ~ Ecuador ~ South America
I very much appreciate Badonna Birdsong. She always responds to my requests and concerns in a timely, friendly manner. It is a pleasure to work with her.
Candace Krier - USA
Responsive and professional.
Elizabeth Thompson - South Pacific
We always enjoy our interaction with Badonna and we appreciate her quick response to our questions.
Florence Ernzen - South Pacific
Our Avoya travel agent Badonna planned our trip down to the exact detail. Our vacation was flawless and ran like a fine Swiss timepiece.
Daniel Beaupre - Europe
The trip matched the details that we used to select the trip. The sightseeing locations were incredible
Michael Hooten - Europe
My travel agent was excellent. Answered questions I had in a very timely manner.
Michelle Bender - Europe
Details covered. Professional tour guide. Great drivers.
Earlene Jones - Europe
Very helpful and cooperative
Donald Stein - USA
Agent is responsive but could be more proactive ....I suggest that she could check in with us before we left, another check mid trip and nothing thus far at end of trip. I have reached to her yesterday and no reply to a question about our trip insurance purchased. We spent a lot of money on this tour package and I would expect a more “hands on” level of experience from the agent!
John Cox - South Pacific
Excellent service before and after the cruise.
David Rappley - Europe
Good service, very pleasant service rep
Craig Heflinger - Europe
It was a great trip, well organized, and we plan on using this company again and again.
Winston Magill III - Europe
Well planned and orchestrated; responsive.
Betty Jacob - Europe
My agent Badonna does an excellent job of finding me the best vacation value for the money I spend on my vacation.
Thelma Bowling - Europe
Badonna our agent was always available when I had a question and got back to me immediately. She made me feel welcomed and it was easy to talk to her as every question was treated with importance. I felt very comfortable calling her. I loved the service!!!
Heather Tersigni - Mediterranean ~ At Sea ~ At Sea
Badonna does a great job and it is a pleasure working with her.
Diane Kramer - Japan ~ East and Southeast Asia
Badonna was very knowledgable and friendly. She took care of all the details for this trip. Planning this trip with her was a pleasure. We will certainly ask her to help us with future trip planning.
Peter Cerroni - South Pacific
Excellent service
Amy Chu - Europe
Badonna has always given us great service. We really feel she cares about us.
Karen Siebert - Nova Scotia ~ Canada
The service and price were great.
Ann Burkhead - Europe
Badonna was wonderful
Rebecca Simpson - Caribbean
We had a wonderful time on the Independence of the seas. couldn't ask for a excellent time on Royal Caribbean ....!!! Badonna Birdsong a excellent lady with taking care of everything for us ........We will call again when its time for our next cruise Michael & Scarlett Hayes Inverness Fl..
Scarlett Hayes - Caribbean
Bedonna could not have been more helpful in arranging our cruise and related details. I have already recommended her and Avoya to a friend.
Candace Krier - Europe
Yes I would recommend. I would have liked more information the schedule (ie; times for tours) so I would have know about how much free time I had.
Mary Ellen Cockerham - Europe
We had a wonderful time without any problems.
William Wall - Scandinavia ~ Europe
Our travel agent Badonna was excellent all the arrangements se made for us were perfect
Janet Hague - Europe
You did a nice job organizing everything and taking care of our details. Thank you.
Rhonda Mushrush - Europe
Good follow-up and relatively easy experience. Would be useful to provide a portal for accessing trips/itineraries/plans.
Dhaval Patel - Europe
Excellent service.
Barbara Wilcox - Alaska ~ USA
They are very friendly and it is easy.
Tanisha McClendon - Europe
Efficient processing of travel details.
Richard Appugliese - Mediterranean ~ At Sea ~ At Sea
Responsive and thorough service
Betty Jacob - Europe
Avoya travel from the moment I decide to use them was always right on time no matter what big or little questions were always there to help us so yes I would recommend avoya to everyone
Lawrence McFadden - Europe
Timely & quick response to questions about the tour package. Prompt in returning calls when agent was not available. Booked travel onnDelta/Virgin Atlantic that fit our schedules nicely. We enjoyed an entire free day in London because travel was arranged overnight.
Charles Winnagle - Europe
Knowledgeable, prompt with responses and very thorough
George Axiotis - Caribbean
Like your friendly service
Teresa Karow - Caribbean
Excellent service followed by follow up afterwards.
Gregg White - Caribbean
Appreciated the work Badonna did through this experience.
Carleen Edwards - Hawaii ~ USA
Badonna is the greatest. Always personable always professional.
Milan Powers - Caribbean
We seemed to be the only folks in Mariner's class on our trip who hadn't paid for an upgrade and I give Badonna full credit for that fact.
Barbara Macpherson - South Pacific
Service has been great, Badonna is super helpful (and nice!)
Gerard Feaver - Europe
Badonna was there for us, no matter what we needed. She always returned our phone calls in a timely fashion.
Barbara Wilcox - Europe
Because of the service I received from Badonna Birdsong and the competitive pricing
Martin Manfredo - Caribbean
My travel agent, Badonna, was so professional, informative and enthusiastic when planning my trip.
Rhonda Julio - Europe
Badonna is very helpful, great to deal with. She even arranged for an upgrade, which was really appreciated.
Gerard Feaver - Europe
great price, great information, trouble free trip.
John Vick - Bahamas ~ Caribbean
very helpful
Shelley Romba - Alaska ~ USA
Your representative was extremely pleasant and helpful and efficient.
Maria Marallo - Scandinavia ~ Europe
Very cooperative and helpful in all aspects of the trip.
Donald Stein - Europe
everything was great
Natalya Guffey - Caribbean
The planning went well and the communication was good.
Terry Kaltenbach - Europe
Badonna is personable and professional. She took the time to understand what we wanted and exceeded expectations on what she delivered.
Milan Powers - Mediterranean ~ At Sea ~ At Sea
personal service that was responsive to our request in a timely matter
Reginald Williamson - Europe
Badonna was very helpful w/ all planning
Ruth Frey - Mexico
I rate this way because I did most of my planning on line and was contacted very soon after I started. The Badonna Birdsong emailed and then I called her. We worked out the rest of my questions on the phone.
Leslie Achterberg - Hawaii ~ USA
Ms. Birdsong was very helpful in answering all of our questions and made all the fees and extras very clear.
Aurora Jackson - Caribbean
Working with Badonna was a very pleasant experience. She was excellent in making all of our arrangemnts and answering all of our many questions. We would certainly consider using Avoya Travel in any of our future travel plans.
Ellen Miller - Europe
simple,straightforeward,no surprises,efficient,knowledgable,courteous.
Patrick Noon - Alaska ~ USA
Badonna Birdsong was so very attentive and helpful.
Anne Fleming - Europe
Everything was smooth sailing. We had a great time
Helen Teague - Bahamas ~ Caribbean
liked working with BaDonna - she was very knowledgeable about cruising. Took the hastle out of planning.
Linda Lutz - Caribbean
I had a wonderful travel adviser, Badona Birdsong who was very helpful, informative and courteous during the vacation planning.
Teresa Quenemoen - Bahamas ~ Caribbean
Your service is very, very good. It's the second time that I've been on a cruise ship, MSC Poesia, and 2 times a very good price and an upgrade cabin. Badonna Birthsong is very friendly.
Yolene De Cuyper - Caribbean
The agent that I dealt with did not explain that I needed to arrange for luggage tags - I would think that the agent would take care of getting those shipped to me before the trip. I had to get them at the dock pre-cruise. Not a big problem but I would have liked more info up front.
Elizabeth Desloge - Caribbean
Badonna was great. She respnded to questions very quickly and was very knowledgable.
Melanie Murray - Europe
If I had a question, I could call and ask. Things were explained to me and my worries resolved.
Charles Torrellas - Mexico
Very good service, good price.B. Birdsong very friendly. Next trip we will coming back to you.
Yolene De Cuyper - Caribbean
I never had any problems.
Charles Raymond Allen - Hawaii ~ USA
I knew what I wanted so services requested limited
Helene Lamontagne - East and Southeast Asia
We worked with Badonna Birdsong and she gave us all the time and answers we needed, and then checked up on us to make sure we had no concerns or questions. It was very personalized and we felt special.
Donald Clausen - Hawaii ~ USA
Great service from Badonna. We are forced to be in the rooms you buy from cruise line.
Marianne Napolitano - South America
Badonna is great to work with. I would definitely recommend her to my friends.
Diane Kramer - Nova Scotia ~ Canada
Every part of the vacation went very smoothly. We didn't have to worry about anything.Very enjoyable.
Helen Teague - Caribbean
Our travel agent, Badonna Birdsong was of immense help from beginning to end.
John Doddo - Caribbean
Amazing travel agent, the best I have ever worked with.
Guy Steinberg - Gulf of Alaska ~ At Sea ~ At Sea
